Published on February 18, 2014
Enterprise 2.0 Using Inexpensive Technology to Increase Produc<vity
Take away • Business drives IT investment • How low cost, readily available technologies can make posi<ve gains for your business 2 hEp://www.base22.com
Agenda Enterprise 2.0 (E2.0) deﬁned E2.0 Promise of Lower Costs and Increased Produc<vity E2.0 Tools E2.0 Myths and Risks Innova<on as a driver of produc<vity Digital Business models and web-‐based delivery Why now is the right <me to invest in E2.0 and the future of your company " Is your business posi<oned to adopt E2.0? " Why technology isn’t enough for success " Sponsors " " " " " " " 3 hEp://www.base22.com
ENTERPRISE 2.0 DEFINED
Enterprise 2.0 Deﬁni<on and Objec<ve Enterprise 2.0 is the use of "Web 2.0" technologies within an organiza<on to enable or streamline business processes while enhancing collabora<on. Enterprise 2.0 aims to help employees, customers and suppliers collaborate, share, and organize informa<on. 5 hEp://www.base22.com
Which means… Increase produc<vity through the use of inexpensive internet based technologies such as Gmail, Skype, Cloud Compu<ng, So^ware as a Service, TwiEer, facebook and many many more. 6 hEp://www.base22.com
E2.0 Characteris<cs " " " " " The Web as the Pla_orm Collabora<on -‐ Harnessing Collec<ve Intelligence Device independence Rich user experience Data is key 7 hEp://www.base22.com
E2.0 Promise: BeEer outcomes at lower cost • Leverage / harness innova<on • Create growth through innova<on • Transform the customer rela<onship to drive revenue • Improve worker produc<vity / collec<ve intelligence • Incorporate new business models and sources of revenue 8 hEp://www.base22.com
E2.0 Promise: Decrease opera<onal costs So^ware as a Service (SaaS) • Fewer servers to buy and maintain • No so^ware to install or upgrade, no ﬁxes to apply • Fewer IT staﬀ required to maintain your systems 9 hEp://www.base22.com
Applies to Short and Long Term " " " " Cut costs Ramp up skills BeEer outcomes at a lower cost Transform the way you work with your " Staﬀ, Customers, Suppliers, Shareholders " Open new markets 10 hEp://www.base22.com
Frame of reference Business drives IT • You need a road map • 12 A plan of what you want to accomplish and how you will achieve it hEp://www.base22.com
Framework • Business Strategy • Aligning IT investments to support Business Strategy • Each project needs: • • • • • 13 Charter Scope Business Case / Return on Investment Project Plan / Implementa<on Plan Post implementa<on evalua<on hEp://www.base22.com
Tools – sample 14 hEp://www.base22.com
E2.0 tools – Project Management So^ware Plus (Zoho) 15 hEp://www.base22.com
Tools: 16 hEp://www.base22.com
Tools – 37 Signals, Microso^ and many, many more… 17 hEp://www.base22.com
Wiki – External facing – Base22 18 hEp://www.base22.com
Portal – Global -‐ mul<-‐lingual 19 hEp://www.base22.com
Many more “So^ware as a Service” (SaaS) pla_orms 20 hEp://www.base22.com
Everybody is connected ALL THE TIME -‐ on ALL KINDS of DEVICES!! 21 hEp://www.base22.com
WHO USES E2.0?
Who uses E2.0? All Companies all over the world • All sizes • All industries 23 hEp://www.base22.com
Who Uses E2.0, Where and Why Who Where LA Police department / many local companies Why Costs savings by outsourcing email infrastructure, security Canadian Federal Government Census, business Cost savings through self registra<on, e-‐service +++ service Mount Sinai Hospital, Toronto Web-‐based training All Base22 clients – big and Wiki: Project history / small knowledge base 24 hEp://www.base22.com Schedule training when staﬀ had <me, staﬀ learn at diﬀerent rates, less invasive to core purpose of delivering care Share knowledge, ideas, exper<se, share & edit documents
Who Uses E2.0, Where and Why Who Where Why Base22 External, Internal Costs savings, ability to communica<ons & instant capture threads and share collabora<on informa<on, cost, build culture over a diverse geographic area Placemaking – Intrawest – (owns ski resorts) Employee wiki Replaced intranet, pervasive use, lower cost, aEract and retain ‘the right’ talent, unite work force across geography Burlington & Joint Cycling CommiEees Base22 25 Central repositories discussions and documents Time tracking, invoicing, expense tracking hEp://www.base22.com
Who Uses E2.0, Where and Why Who Where Why FutureWorks is seeking products and service business opportuni<es and especially new business models that capitalize on emerging consumer needs in crea<ve ways. Disrup<ve technologies or business models that improve the lives of the world's consumers BOLD!! P&G is admiqng THEY DON’T KNOW EVERYTHING!! 26 hEp://www.base22.com
Social Media Bandwagon is here to stay 27 Copyright 2011 Base22 Canada
E2.0 MYTHS AND RISKS
Myths of E2.0... " Fear of sharing data / informa<on " Only for young people " My clients and employees aren’t on Social Media 29 hEp://www.base22.com
The Perceived Risks " " " " " " Misuse of blogs The^ of informa<on Perceived value of collabora<on Ini<al informa<on seems minimal Projects don’t ‘take oﬀ’ The internet is ‘not there’ yet 3 0
E2.0 Needs Promo<on to Succeed " Need change management to encourage people to adopt 3 1
INNOVATION EQUALS PRODUCTIVITY
Innova<on “Innova<on is the speciﬁc instrument of entrepreneurship. It is the act that endows resources with a new capacity to create wealth.” Peter Drucker Management Expert and Author 33 hEp://www.base22.com
Inven<on • Inven;on is the crea<on of something new • Usually involving patents 34 hEp://www.base22.com
Innova<on • Innova;on is pulling together ideas and/or components in a unique way to solve a problem • Poten<al for wealth crea<on 35 hEp://www.base22.com
Where does Innova<on rank on your dashboard? 1. 2. 3. 4. 36 hEp://www.base22.com Top of your mind One of the top 3 items One of the top 10 Not in top 10
Innova<on Ranking Among Business Leaders 37 hEp://www.base22.com
Enterprise 2.0 Enables People to be Innova<ve • People form their own solu<on groups, based on need • They share informa<on to arrive at the solu<on • The best ideas compete and emerge naturally 38 hEp://www.base22.com
THE STATE OF THE BUSINESS WORLD
The State of the Business World • What is your view? 40 hEp://www.base22.com
Our View of the State of the Business World " " " " " Highly compe<<ve Tougher to make a proﬁt Demand for more results with less resources Innova<on prized Technology moves fast " " Don’t want to make the wrong investment Don’t want money <ed up in obsolete technology 41 hEp://www.base22.com
E2.0 Address ALL of the Concerns " Highly compe<<ve " Collabora<on involves all your stakeholders to create: " BeEer products " BeEer solu<ons to issues " Tougher to make a proﬁt " " " Improved staﬀ moral, reduced staﬀ turnover Reduced <me to market Reduced <me to resolve issues " Demand for more results with less resources " " " Leverage prior experiences stored in Corporate knowledge base Improved training models Collabora<ve solu<ons 42 hEp://www.base22.com
E2.0 Address ALL of the Concerns " Innova<on prized " That is what this is about! " Technology moves fast " " Don’t want to make the wrong investment Don’t want money <ed up in obsolete technology " Minimal upfront investment in infrastructure " Need to invest in people – people will stay in a crea<ve, empowered work environment " Connect with trusted advisors 43 hEp://www.base22.com
WHY NOW IS THE RIGHT TIME TO INVEST IN E2.0
Why invest in E2.0 now? • • • • • • 45 Compe<<ve advantage Lower risk Economic Climate People are ready for change Technology is ‘there’ and ever expanding Investment Incen<ves hEp://www.base22.com
WHY TECHNOLOGY ISN’T ENOUGH
Technology by itself is not enough to move you to E2.0 People Technology 47 hEp://www.base22.com Process
Change Management is a requirement • You and your staﬀ need to: • • • Accept the new work model Acquire new, useful habits and methods of working thru training Deﬁne the new work model and desired behaviours • Open / sharing / suppor<ve • Failure is acceptable • You need to: • • • • 48 Get buy-‐in from your team Con<nually communicate the vision Walk the talk Release control hEp://www.base22.com
Take away • Business drives IT investment • How low cost, readily available technologies can make posi<ve gains for your business 50 hEp://www.base22.com
Contact Informa<on " Robert Narejko " " " 416 880-‐4040 Robert.Narejko@Base22.com Rob@Base22.com " Neil Howie " " 905 378-‐1074 firstname.lastname@example.org 5 2
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