Published on January 16, 2014
Enhance enterprise apps ROI with Dell accelerators Ashutosh Vaidya Vice President –Applications & Global Delivery and Operations Ramki Ramamurthy Vice President -Application Services Session MT23 2013
Enhance enterprise apps ROI with Dell accelerators Ramki Ramamurthy Vice President -Application Services Session MT23 2013
It doesn’t matter whether your enterprise application is: on the ground or in the cloud What matters is … 2013
Are you unlocking more value … and more importantly Are you doing it quickly ? 2013
Challenges still exist…. 1 2 2013 Stretched timelines Best (?) practices 3 4 Managing change Benefits not realized
Factors that matter most Time to market Customer experience Efficient enterprise “Emerging technology implementations are becoming shorter, and require fewer consulting and integration services” - IDC 2013
Dell is breaking the tradition… BEST PRACTICES + SOFTWARE + SERVICES 2013 SOLUTION ACCELERATORS PROCESS ACCELERATORS TECHNOLOGY ACCELERATORS
Dell Solution Accelerators SOLUTION ACCELERATORS PROCESS ACCELERATORS TECHNOLOGY ACCELERATORS 2013
Dell’s deep domain experience MANUFACTURING BACK OFFICE • HR • FINANCE 2013 S U P P LY C H A I N MANAGEMENT CUSTOMER R E L AT I O N S H I P MANAGEMENT
Accelerators for manufacturing Perfect Plant Solution • Connection between shop floor and operations: • Manufacturing integration & intelligence • Manufacturing execution • Shop floor analytics 2013 Product Lifecycle Management • Unified product structure • Software lifecycle • Supplier collaboration • Product data validation engine Dell Product Costing • Product pricing engine • Cost component analysis • Impact analyzer Value delivered • On-demand shop floor visibility • Dynamic routing for the shop floor • Seamless supplier collaboration • Real-time profitability analytics Customer success $14M savings: Fast growing food products manufacturing company generated savings through plant efficiency and improved decision making
Accelerators for supply chain Multi Channel Fulfillment Trade Compliance • Order fulfillment life cycle management • Intelligence for re-routing & alternate sourcing • Fraud management • Global import/export compliance • Export license management • Trade document management 2013 Reverse Logistics • Automated credit authorization logic • Retail CAP check capabilities • Single scan function to drive operational efficiencies, timely revenue recognition Value delivered Value Delivered • One-stop-shop for order status & location • Fast, accurate and costefficient order fulfillment • Automated trade compliance • WIP tracking and control of products returned • Improved customer credit process control Customer success 60% improvement: Large retailer improved turnover in two years
Accelerators for customer relationship Ecommerce Platform • Online shopping experience management • Personalization and internationalization • Rich merchandizing • Social commerce and analytics 2013 Content Management • Document translation and multi-language UI support • Document/ text/ metadata /guided navigation search • Dynamic taxonomy publications Sales Quota Planning • Quota allocation for sales and overlay sales • Real-time visibility into quota changes • Streamline parity checks and assesses quotas Value delivered • Best-in-class shopping experience • Rich client application across multiple devices • Customizable role-based enterprise content management system • Increase sales productivity and insights into optimizing revenues
Dell Process Accelerators SOLUTION ACCELERATORS PROCESS ACCELERATORS TECHNOLOGY ACCELERATORS 2013
Dell’s implementation methodology Preconfigured playback Feedback Reconfigured playback Testing KPI Go live Integrate 2013 Migrate Interact
Accelerated Testing Framework Industry best practices Business processes ERP business processes Solution map Process flows Derive application test components Derive BPT components Test accelerator Reusable test repository Derive test scenarios Execute test scenarios Benefits • ~ 30% test cycle time reduction • 30% reduction in test design & development costs • 20-30% reduction in maintenance test costs ** Average Data derived from 23 successfully executed projects 2013
Dell Technology Accelerators SOLUTION ACCELERATORS PROCESS ACCELERATORS TECHNOLOGY ACCELERATORS 2013
Simplified change management with STAT Change Management Patch Management Audit & Compliance Customer success • Replaced multiple disparate change management tools with one • Saved 66% in change management process 2013
Seamless integration with Boomi AtomSphere SaaS, PaaS, cloud, on-premise ERP connectors Cloudmanaged MDM solution Customer success • Sped time-to-value by 75% • Lowered solution TCO by 30% • Accelerated ROI by reducing order entry time by 85% 2013
Minimized migration downtime with SharePlex Data replication Data integration Data migration Customer success • Reduced SAP migration downtime by 90% • Reduced the time-to-failover of an entire site from > 3 hours to <30 minutes • Reduced CPU utilization up to 50% in peak hours 2013
Proactive monitoring with Foglight Business process monitoring End-user monitoring SLA analytics Customer success • Slashed application downtime by 70% • Ensured application uptime SLA of 99.9% • Reduced downtime through proactive monitoring & alerting 2013
Stay connected with Dell Mobility Dell Mobile Framework Dell Mobile Security Dell Mobile Management Dell Mobile Applications 2013
Successful rapid implementations the Dell way… Time to market SOLUTION ACCELERATORS PROCESS ACCELERATORS TECHNOLOGY ACCELERATORS 2013 Results in…. Accelerated ROI Efficient enterprise Customer experience
Let’s get started Engage Meet with Dell Services subject matter experts at the Solution Showcase See Schedule a post-event whiteboard session to address your specific requirements. Contact your account team for details Experience Gain hands on experience, see demonstrations Visit www.Dell.com/ApplicationServices Schedule Visit a Dell Solution Center near you: Austin • New York City • Washington D.C. Chicago • Santa Clara • Mexico City • Sao Paolo 2013
Thank you 2013
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