empoverview

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Published on January 15, 2008

Author: Tirone

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U. of Maine System Employee Assistance Program Employee Overview:  U. of Maine System Employee Assistance Program Employee Overview 1-877-622-4327 Objectives :  Objectives Understand the benefits of the EAP Review who can use the EAP Highlight the types of assistance available Discuss how to access the EAP Who is CIGNA Behavioral Health ?:  Who is CIGNA Behavioral Health ? Established in 1974 Employee Assistance Program since 1975 Extensive coverage throughout Maine National provider network What is the EAP?:  What is the EAP? Employee Support: Marital and relationship issues Mental health /substance abuse Legal and financial issues Anxiety & mood disorders Balancing work and life The University of Maine System EAP is a free resource for counseling and support services for all employees regardless of their Medical Plan enrollment. It is a proven way to increase employee productivity, job satisfaction, and retention. Employer Support: Management consultation Crisis intervention Communication and promotion Web-based information and resources Education & training EAP Participant Services Employees and Household Members :  EAP Participant Services Employees and Household Members Benefits of the EAP Confidential household benefit available 24/7 Pre-paid telephonic and in-person consultation Assessment, counseling (up to 6 sessions ) and referrals Work/Life information and resources Personal health on-line Accessing the EAP Employee Assistance Program:  Participant calls EAP Accessing the EAP Employee Assistance Program What happens when an employee calls the EAP? Intake specialist identifies appropriate service Face to face assessment and counseling Informational services Telephonic support counseling Credentials of EAP Professionals Employee Assistance Program:  Credentials of EAP Professionals Employee Assistance Program Psychologists Clinical social workers Counselors Marriage and family therapists University of Maine System EAP Toll-Free Phone: 1-877-622-4327:  Child Care Child care centers Family child care homes In home care Baby-sitting agencies and options Nanny agencies and options Au pair agencies and options Preschools/ nursery schools Before and after school programs Adoption State adoption specialists Adoption support groups Private adoption National Adoption organizations Barrier-Free telephonic access Telephonic triage for emergent, urgent or routine referrals Telephonic Consultation Face to face- 1-6 Short Term Counseling sessions 24-hour crisis intervention Referrals to Behavioral Health providers 14-21 day follow-up care by CIGNA Behavioral Health staff after the referral is made Community Resources Work/Life Services Family Care Summer Care Residential camps Day camps Traditional camp programs Specialized camp programs Special Needs Common childhood illnesses Multi-handicapped Developmental delays Mentally challenged/ill Senior Care Home health agencies Nursing homes Assisted Living Facilities Continuing care retirement communities Social & Recreational programs Long distance care-giving Backup Care Respite Care Prenatal Care Birthing Methods Nutrition, exercise, and diet Child Care Pre-planning Breastfeeding and formula feeding Parenting Child Development Sibling rivalry Separation anxiety Sleep and bedtime routines Toilet Training Child Safety Discipline Raising Adolescents Pet Care Veterinarians Insurance Pet-sitting resources Obedience training Pet store and Pet supply catalogs University of Maine System EAP Toll-Free Phone: 1-877-622-4327 EAP Services Life @ Work 24/7 Telephonic Access Information and Referral Services Consultation and education services Print and web-based resources available Discount information provided when available and applicable Topics include: Working with others, Workplace conflict, Working overtime, Managing up, Balancing work and life Mind and Body Healthy Rewards Access to telephonic and online information service Access to a discounted network of specialty health providers Access to discounts on products Free shipping on products Online access via ResourceNet Topics include: Massage Therapy, Chiropractic Care, Vitamin and Herbal Supplements, Acupuncture, Vision Care, Lasik Eye Surgery, Hearing Care, Non Prescription Health Personal Services Legal Services 30 minute free consultation 25% discount on usual fees Referrals to local providers Coverage for most legal issues Elder Law Financial Information Spending Habits Budgeting Strategies Managing Credit Debt Management Debt Consolidation Financial Planning Information Financial Services 30 minute free consultation 25% discount on usual fees Referrals to local providers Career and Benefits Log on to: cignabehavioral.com Provider Directory & Search Vehicle Quarterly Awareness Series Frequently Asked Questions Online Access & Referral Online Self-Assessment Tool Article Library Healthy Rewards Online Personal Health Online ResourceNet@CIGNAsm ResourceNet@CIGNA Personal Health Online:  ResourceNet@CIGNA Personal Health Online Slide10:  Special Discussion Events On a monthly basis, wellness-oriented online discussions are hosted by subject matter experts. Referral and Benefit Information Participants can review information regarding their EAP and/or managed behavioral health benefits, including referral telephone numbers, and other detailed plan information. Self-improvement Programs These programs offer participants a true interactive dialog that helps create a personalized path to self-improvement. This interactive tool covers dozens of topics to help improve participants’ lives. Depending on the topic, participants may choose among program types that can be completed in one quick setting to those that invite participants to invest more time. Program types include quick information, personalized self-assessment, and personal plans. Online Magazine Browse the archives for health tips, news, and fun. This library of information offers participants current, informative, and fun articles on self-improvement and mental health topics. The online magazine is updated regularly with current news, helpful suggestions, in-depth looks at key topics, and refreshing angles on living well. 10 Slide11:  11 Health & Behavior Topics include: dieting & weight loss, aging, alternative therapies, healthy eating, managing your healthcare, smoking & substance abuse, and more Slide12:  12 Parenting & Childcare Topics include: early development, family challenges, health & safety, school & childcare, teens, and more Slide13:  13 Aging & Eldercare Topics include: caring for caregivers,diseases & conditions, the aging process,mature diet & nutrition, and more Slide14:  14 EAP Participant Services Employees and Household Members:  EAP Participant Services Employees and Household Members EAP Benefits Information and support Resource identification Coaching and consultation Assessment and counseling Referral and follow-up

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