Employment Brokerage Conference Presentation

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Information about Employment Brokerage Conference Presentation

Published on February 14, 2008

Author: Berta

Source: authorstream.com

Slide 1: Brokerage: The Future for Employment & Business 7th March 2006 University College London CONFERENCE Slide 2: Employment Brokerage Dr Dan Brown UCL Entrepreneur in Residence Jobcentre Plus Services Jason Vosa-Baigrie Partnership Manager : Jobcentre Plus Services Jason Vosa-Baigrie Partnership Manager Brokerage: The Future for Employment & Business Jobcentre Plus: Jobcentre Plus Jobcentre Plus is part of the Department for Work and Pensions It replaced the Employment Service and Benefits Agency in April 2002 Jobcentre Plus Offices will have replaced all Jobcentres and Social Security Offices by the end of 2006 Jobcentre Plus provides services to people of working age (between 18-65) by helping: More people into paid work Employers fill their vacancies, and Give people of working age the help and support they are entitled to if they cannot work Services For Employers: Services For Employers Standard Service Vacancies handled by Employer Direct or through Vacancy Services Manager Vacancies displayed on all Jobcentre Plus systems within 4 hours Contact from VSM in writing within 24 hours and by telephone within 48 hours to check accuracy of vacancy details Advisers refer suitable clients to the vacancy using the employer's sift criteria Standard Plus Interview facilities, reception and refreshments Pre-booking appointments Issuing application forms Employer exit surveys Premium Employer Account Teams deliver recruitment support for employers with 10 or more vacancies, and can sift, test and support for interviewing candidates. Partnership Activities: Partnership Activities Jobcentre Plus works with a wide range of partners to help develop local solutions for people who face barriers to work Increasing focus on “harder to reach” groups including Lone Parents, people claiming Incapacity Benefit or who have sickness or disability Developing outreach services through community centres, GP’s surgeries, libraries and other partner premises Identifying existing services in the community and ensuring our advisers are aware of them and help with referrals Identifying opportunities where communities and the labour market change through re-development or regeneration and ensuring Jobcentre Plus contributes to the development of employment plans Looking For Work: Looking For Work Working Age Benefits Programme Centre Self Employment Work Based Learning for Adults Basic Skills Training New Deal Tax Credits Priority Groups: Priority Groups Lone parents receiving Income Support People receiving Incapacity Benefit Long term unemployed Multiple barriers to employment Disadvantaged Wards (super output areas) Slide 9: My contact details are: Jason Vosa-Baigrie Waltham Forest Partnership Manager Walthamstow Jobcentre Plus 7 - 13 Westbury Road, Walthamstow, London E17 6RH 020 8210 3005 Fax 020 8210 3163 (Shared) Mobile 07800 676 889 jason.vosa-baigrie@jobcentreplus.gsi.gov.uk Floyd Millen: Programme Director Black Training & Enterprise Group (BTEG) Floyd Millen Outline : Outline Functionalism or Equality History Contract culture & its limitations Building Futures The Way ahead Slide 12: BTEG & TALENT BUILDING FUTURES – JOBS ECO-SYSTEM 2005 ABOUT THE PROGRAMME: ABOUT THE PROGRAMME The project is known as ‘Building Futures - Jobs Ecosystem’ Funded by HM Treasury for 3 years Delivery Partners include BTEG, Talent and locally based BME frontline organisations Department for Work & Pensions is the sponsor Department Targets five London boroughs What will the project do?: What will the project do? Engage 3500 BME individuals from African, Caribbean, Pakistani and Bangladeshi backgrounds through VCS (under 24s/women) At least 35% engaged into employment Of the 1225 individuals placed, at least 1050 (30%) will sustain employment for 10 of 13 weeks (post placement support) Deliver career progression support that will see at least 800 people progress in employment Big Picture: Big Picture Test a radically innovative new way of collaborative working between the three sectors Increase the capacity of the VCS in the long-term £3.9m over 3 years (25% match funding requirement) Help reduce the BME/White employment gap “right people for the right jobs”- The Camden Working Experience. : “right people for the right jobs”- The Camden Working Experience. John Spindler JSA-Solutions LTD Who are we ?: Who are we ? Boutique Regeneration Consultancy Programme developers & managers for London Borough of Camden/ LDA on Camden Working & Innovation Central. Contract Managers of Meganexus. Camden Working Challenges: Camden Working Challenges No Single Gateway to Employment Services in the borough for job seekers or employers. No borough focused site for job vacancies/ training opportunities. No referral of clients across providers. Little joint working between providers. No means to track progress of job seekers. Service Commissioners had no easy way to monitor or check providers performance. www.camdenworking.co.uk: www.camdenworking.co.uk CWM Website Functions: CWM Website Functions Job-Seekers - Create mini-CV by entering their skills and experience etc. Access the System 24/7to search for vacancies and training courses JobSeeker Search : JobSeeker Search Online Work Profile CWM Website Functions: CWM Website Functions Job-Brokers/ Employers Capture data on job-seekers through single client registration/client management database. Candidate/ job match Relationship manage candidates/employers Reporting (Outputs, Referrals, Demographic) Vacancy management/ Vacancy Sharing. Advertise/ target services – SMS/E-mail. Vacancy Search : Vacancy Search Vacancy Details Achievements: Achievements 1767 registered job seekers 50-100 new job-seekers each week 100-200 active vacancies each week 12 partner members- (IAG, Training, Job Brokerage providers, RSL’s, Employers) 600 job seekers being managed by partners through system. Camden Working Development Process: Camden Working Development Process Early decision to go for be-spoke system. Active involvement of prime users in design, development and implementation of the system. Integration of system with real world developments and agenda’s. Intensive Project Management Dedicated Content/Vacancy Manager Slide 26: How Technology Can Help The Job Brokerage Sector Project Manager, MegaNexus Outline: Outline An overview (MegaNexus technology within the Job Brokerage industry) Key Benefits Summary MegaNexus Technology Job Brokerage: MegaNexus Technology Job Brokerage An information management system that allows job brokerage organisations to: Create a virtual network of employers, jobseekers & providers Effectively match jobseekers with vacancies Generate reports, track & monitor clients Promote services Partner with other organisations Virtual Network: Virtual Network An online network of jobseekers, employers & providers. The network is successful because it provides benefits to all users. Including: Jobseekers Employers Providers Virtual Network (2): Jobseekers: Virtual Network (2):Jobseekers Empowering – users create and manage their own account Quickly find local vacancies from a variety of sources Create online CV Profile that can be found by employers Access local support & training information Virtual Network (3): Employers: Virtual Network (3):Employers Quick, Easy, Cheap tool to advertise vacancies Find candidates based on their skills and experience Find an intermediary who can filter and match candidates E.g. Camden Working Virtual Network (4): Providers: Virtual Network (4):Providers Helps map local services Coordinated provision Engage with: Employers, & Jobseekers Job Match: Job Match Electronically search for ideal candidates based on skills Automatically match jobseekers to vacancies Send SMS about relevant vacancies CRM – Tracking & Monitoring: CRM – Tracking & Monitoring Create action plans Record adviser-client interactions Get notification about future activities Easily manipulate your data in order to produce a variety of reports Lead organisations can use the system in order to track and monitor their service providers Partnership Network: Partnership Network Standardize the process of collecting electronic details with your partners Consequently, making the process of reporting easier (i.e. Employ ULV: Urban futures) Share information Avoid double counting Automate the referral process Targeted Distribution of Information: Targeted Distribution of Information Proactively send support & training information to clients. Using SMS and/or email Match individuals with the appropriate training or support. Create a mailing list of individuals that are interested in a particular service. Summary: Summary Technology can provide a number of benefits to Job Brokerage organisations. As demonstrated within this presentation, MegaNexus has been helping several Job Brokerage organisations to: Make the process of tracking & monitoring as well as generating reports easier Promote services Increase the prospect of getting clients into work or training Slide 38: The Future of Work Will Hutton CEO The Work Foundation The Knowledge Economy: The Knowledge Economy The required response to globalisation – Asia changes international division of labour Includes all high value added activity: hi tech manufacturing, creative and cultural industries to high value added “ knowledge” services and service sector. Includes education and health Profound structural change: “ creative destruction”. The network the new paradigm. Recasting of relationship of individual to individual, individual to firm and state. Personalisation and networks: Personalisation and networks Global brands and scale pivotal. Difficult to dislodge number one The disaggregated, porous corporation – Dell, Wal-mart, Cisco. The net’s role in co-ordination multi-location production, re-engineering distribution, recruitment, communication, and marketing channels From broadcast to podcast Individualisation – “ fairness to me”. Where are we?: Where are we? Individualisation: Tesco personalised shopping, Xbox, pay and reward, banking on your house Financial deregulation, housing market, equity withdrawal and leveraged spending – key driver of UK economy UK major beneficiary of globalisation: knowledge services important growth area ( 60 % exports) Crucial role of “soft” institutional architecture – from universities through “headquarter” effect to health Top line workplace trends: Top line workplace trends Inflow: 44 % young people graduates ( 13% 1980) Life expectancy lengthening : over 60s 16% (2030) Hour glass labour market: Symbolic analysts and commodity jobs Rising income inequality; more contingent pay Gender pay gap not narrowing Long hours/job intensification Hi job satisfaction Perceived insecurity Knowledge economy: commodity workers: Knowledge economy:commodity workers Share individualised culture – seek respect but not necessarily willing to join union Expect fair-to-me pay packages Very cynical and hard to motivate Jealous of privileges given to knowledge workers Dissociation from work/low trust Respond to hands on, visible leadership Knowledge Economy: Knowledge workers: Knowledge Economy:Knowledge workers Individualised pay and reward Demand high engagement Reputation conscious Psychological contract very important Demand autonomy Do not see unions as relevant Demand sophisticated communication Winner take all/ Loser lose all: Winner take all/ Loser lose all Knowledge workers – on top of other advantages enjoy network effects. Housing + knowledge + networks = winner take all. Very marked in top 1 per cent. Urban character/social mobility Commodity workers – lack of access to networks, job churn, transactional relations, little equity, high insecurity, tempted by nationalism/racism, low feeling of self-esteem Policy challenge is to find response. Meganexus?? Slide 46: PANEL Q & A Brokerage: The Future for Employment & Business Slide 47: Thank you Brokerage: The Future for Employment & Business

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