Published on March 7, 2014
Embedding Portfolio Management across Westminster City Council Peter Glynne Head of Portfolio Delivery 6th March 2014
Westminster City Council Overview and Key Facts Key Facts • 990,000 average daytime population • 105,800 households • 220,000 residents • 48,000 local businesses • Annual budget in excess of £1bn • 470 services provided to customers
Westminster City Council Background Context • Cost reduction is a significant driver for large scale corporate change • Intense change in the last four years resulting in savings of over £100m • There is another £100m to save over the next four years • New Chief Executive who is very change focussed • Organisational change capability is critical
Westminster City Council TriBorough Partnership
Westminster City Council Our Current Westminster Change Portfolio
Westminster City Council In 2013 we set out to: • Implement a single corporate approach to governing and assuring change • Drive forward cross directorate working on change • Provide the necessary information to support corporate decision making on change • Identify portfolio level risk and ensure that it is successfully mitigated
Westminster City Council Priority Focus Areas Robust Yet Light Touch 1. Meaningful and Timely Portfolio Level Management Information 2. Priority dependencies 3. Portfolio level Risk/Issues 4. Benefits Realisation 5. Resourcing 6. Organisational Capability
Westminster City Council The Specific Challenges • Widespread acceptance of a common corporate approach • Getting top of the house buy-in • Standardising ways of working across multiple projects/programmes • Building quick-wins and establishing credibility at the portfolio level • ENGAGING the business and avoiding technical PPM jargon
Westminster City Council Our Governance of Change Strategic Executive Board (SEB) Owner of the change portfolio Change Board Change and Project Management Unit Service Areas Service Areas Assurance through “corporate representation” (8 members) Service Areas Service Areas Service Areas Service areas include Adult Social Care, Children’s, Built Environment, City Management and many others
Westminster City Council Change and Project Management Unit Change and Project Management Unit Design and Change Portfolio Management Office Operational Performance Management Programme Management
Westminster City Council What have we learned? • No one has perfected portfolio management – most organisations are still maturing • Without a strong senior level executive champion it is near impossible to implement • Successful senior relationships across the business are CRITICAL • Don’t get too technical; it scares senior management • It is not another PRINCE2 or MSP type approach. It is TOTALLY different! • Keep it refreshed and aligned to changing business needs
Westminster City Council On a more light hearted note.....
Westminster City Council
Westminster City Council Questions
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