Embedding Learning in the Flow of Work

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Information about Embedding Learning in the Flow of Work
Business & Mgmt

Published on September 30, 2013

Author: janehart

Source: slideshare.net

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Presentation at WOLCE, World of Learning Conference & Exhibition, 1 October 2013

Embedding learning in the flow of work Jane Hart WOLCE 1 October 2013

Independent advisor, writer and international speaker on workplace learning trends, technologies and tools 2 2013 recipient of the Colin Corder Award for Outstanding Contribution to Learning Learning & Performance Institute @C4LPT  

3 Partner in the international think tank on workplace learning, Internet Time Alliance

(e-)Training Working Traditionally workplace learning has been seen as a separate activity from work © C4LPT, 2013

(e-)Training Technologies e.g. course authoring, webinar, tools LMS Working Technologies eg office suites, transactional systems, intranet Training technologies have been separate from working technologies … © C4LPT, 2013

WORK                  LEARNING   … which has led to silos of knowledge and experience

“Learning is the Work” Harold Jarche Jarche Consulting h2p://www.jarche.com/2012/06/work-­‐is-­‐ learning-­‐and-­‐learning-­‐is-­‐the-­‐work/    

8 learning from work experiences dealing with daily problems and issues keeping up to date with what’s happening in your industry conversations © C4LPT, 2013

Embedding learning in work … isn’t about adding learning into work but extracting the learning from work Charles Jennings Chair, 702010Forum h2p://charles-­‐jennings.blogspot.co.uk/2013/02/re-­‐thinking-­‐ workplace-­‐learning.html  

Learning is an integral part of work work tasks knowledge sharing in work teams and groups as an integral part of the daily flow of work (e-) training © C4LPT, 2013

Learning technologies are merging with work technologies work tools enterprise social networks (ESNs) course authoring tools, LMS © C4LPT, 2013

12 New enterprise social networking tools are offering new opportunities© C4LPT, 2013

Activity stream Real-time updates Member commenting Threaded discussions Likes and Replies Sharing of resources Sharing links Sharing files Polls and surveys Content creation tools Group spaces within the network and external networks 13 They support a constant FLOW or stream of conversation. © C4LPT, 2013

ESNs are being used to host learning communities … © C4LPT, 2013

…    as  well  as  online  social  workshops  themselves   © C4LPT, 2013 1.  scaffolding     2.  autonomy     3.  social  as  focus   4.  content  as  support   5.  performance-­‐oriented  

16 Live  chats  –  YamJams  –   real  Xme  conversaXons     Hotseats     Book  clubs     Online  Lunch  ’n’  Learns     Daily  Xps  or  learning   resources   They  are  being  used  for  an  on-­‐going  stream  of  social  and   collaboraXve  learning  acXviXes  ..   © C4LPT, 2013

They are being used for social onboarding … get to know co-workers and company culture ask & answer questions access resources AND start contributing from the outset 17© C4LPT, 2013

They  are  being  used  for  social  mentoring  ..   informal,  ad  hoc  mentoring   as  needs  arise   self-­‐iniXaXng  in  the  ESN   18© C4LPT, 2013

19 L&D are helping work teams to work and learn together … © C4LPT, 2013

“You can’t train people to be social – only show them what it is like to be be social.” Jane Hart Founder, C4LPT 20

21 They  are  helping  teams  to  share  their  knowledge  and   experiences.   Why? What? When? How?

They are helping teams understand how to collaborate purposefully and productively through modelling new behaviours 22© C4LPT, 2013

They  are  helping   teams  to  work   (and  learn)  out  loud   23

“A  set  of  processes     individually  constructed,     to  help  each  of  us  make     sense  of  the  world     and  work  more  effec:vely”   24 …  and  helping  them  develop  Personal  Knowledge  Management  skills   Harold  Jarche  

h2p://www.jarche.com/2009/10/pkm-­‐our-­‐part-­‐of-­‐ the-­‐social-­‐learning-­‐contract/  

As learning technologies are merging with work technologies … work tools enterprise LEARNING networks course authoring tools, LMS © C4LPT, 2013

… learning is becoming embedded in work work tasks knowledge sharing in work teams and groups as an integral part of the daily flow of work (e-) training © C4LPT, 2013

“Learning needs to be a part of the system of work; 
 not apart from the
 system of work.”
 
 Mark Britz
 Manager,
 Corporate Training, 
 Systems Made Simple Syracuse, New York

29 “Learning is the Work”

www.C4LPT.co.uk   The  Social  Learning  Revolu<on     Jane  Hart,  GREAT  Conference    Lisbon,  16  September  2013  

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