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email etiqutte

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Information about email etiqutte
Education

Published on July 29, 2010

Author: varma09

Source: authorstream.com

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E-Mail Etiquette : E-Mail Etiquette E-Mail Etiquette : E-Mail Etiquette The purpose of e-mail etiquette: Professionalism. Efficiency. Security. E-Mail Rules : E-Mail Rules Know your internal policies. Keep responses concise. Answer questions asked in the original e-mail. Use proper punctuation, grammar and spelling. E-Mail Rules : E-Mail Rules Personalize your e-mail. Avoid unnecessary file attachments. Check for proper layout. Use high-priority option sparingly. E-Mail Rules : E-Mail Rules DO NOT USE ALL CAPITAL LETTERS! Read message thoroughly before sending. Know when to “reply to all.” Don’t abbreviate. Delete chain letters immediately. E-Mail Rules : E-Mail Rules Protect confidential information. Clearly identify the subject. Avoid unprofessional language. Minimize use of bold font. Use blind copy (BC) when individuals don’t know each other. E-Mail Rules : E-Mail Rules Use appropriate opening and closing. Auto-respond when out of the office. Don’t burn your bridges. E-Mail Privacy : E-Mail Privacy There is no such thing. Be aware of company monitoring systems. Once sent, e-mail cannot be controlled. Protect information from hackers. Questions? : Questions?

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