ECM Renovation Roadshow New York - Automation Systems

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Information about ECM Renovation Roadshow New York - Automation Systems
Technology

Published on February 17, 2014

Author: mmahon

Source: slideshare.net

ECM Automation Systems Your Business Processes. Streamlined.

ECM Automation Systems – Where? • “Paper”-Centric Process • Supporting Documents • • • • • • • • Loans – Mortgage, Auto… Life Insurance Applications Retirement / Investment Accounts Employee Applications & Onboarding Government – Benefits, Permits…. University Applications Invoice Processing And more…

ECM Automation Systems – Why? Automation Delivers: • ROI < 9 months. • 50%+ increase in Productivity. • Improved Customer Satisfaction. • Accelerated Revenue Cycles • Enhanced Compliance • Actionable Analytics. Prove It!

ECM Automation Systems - What? Smart Repository + Smart Workflow Additional Components may include: • Secure Web/Portal • OCR-as-a-Service • Records Management • Enterprise Integration • Zia OneView ™ - Actionable Analytics

ECM Automation Systems Case Study

The loan process is intensive and costly

Zia Loan Automation System Delivers: Rapid ROI (< 9 months) 50% > Process Improvement Accelerated Revenue Cycles Compliance Actionable Analytics

Why now? • Competition • Increased Risks • Leverage New Technologies • Increased Costs (Compliance & Storage)

Where: Origination & Underwriting Automating Borrower Documents • W-2’s, 1040’s, Bank Statements, 401k’s & more… • Paper, Fax • Email, Borrower Upload Zia Loan Automation System • Secure Borrower Site • What Is It? • What is On It? • Is it Fraud? • Where does it go?

Where: Closing • Closing Preparation – Cut time by 50% to prepare accurate HUD-1 • Integrate with Loan Origination Systems • Monitor Email, Fax, Electronic paper from Settlement Agents

Where: Post Closing • Classify 500 – 700 page closing documents + Extract critical data • HUD-1 – up to 1600 fields extracted • GFE, TIL, State docs… • Company Delivered Documents • Paper • Electronic Paper • eForms • Sort & Stack for Investor Delivery

How - Smart Repository • mFolder – docs + metadata • Borrower Uploads, Email Integration • Enterprise Document Management • Version Control • Enterprise Search • “Paperless Underwriting” – including Annotation (Markup) of Documents • Automatic Records Management

How – Smart Workflow • Status – New, WIP, Complete • Routing – Review, Approve • Classify & Extract • Declare Record

Additional Components Borrower Site/Portal • Secure Customer Login • Loan Origination • Upload Documents • Check Status • Unique Landing Page • Simple Design & Branding • Asset Re-use Across Sites

Additional Components OCR-as-a-Service In-Process Capture™ (IPC) • Classification & extraction optimized for use WITHIN your document repository • Capture by users within business process – by borrower, by document

Additional Components OCR-as-a-Service Advanced Closing Extraction™ (ACE) • Classification for Hundreds of Closing Document Types • Extraction for Critical Closing Documents • HUD-1, TIL, GFE • State specific documents (CA, IL…) • Tested/Validated with Leading Mortgage Company

Additional Components: Enterprise Integration • Zia LAS + Your LOS • In Process Integration • LOS Integration • Point-to-Point • Enterprise Service Bus

Additional Components Actionable Analytics • We said we save you time, we can prove it. • Compliance & Management Metrics • Reporting / BI Integration • Managed by Zia OneView ™

The Business Results Time Saved – 50% reduction Enhance productivity and reduce mistakes Save money

Demo!

ECM Automation Systems – Where Else? Life Insurance Applications

Automation Case Study Regional Life Insurance Company New Life Insurance Applications • ~500 Unique Forms • ~ 6 million docs/year Expensive + Slow + Error Prone • Agents – Upload to ECM system • Customers - Paper, Email, Fax • 3rd Parties – Paper to EDI (Lab Results, Medical Forms) • Email/Fax – Print & Re-Scan Previous Solution – More People.

Zia Insurance Automation System Results: • Quick Wins with Discrete Projects • Automate Classification • Forms – Version Control + Redesign + Rationalization • Customer Portal • Automate Extraction • Actionable Analytics • Reduced Costs • Reduced Delivery Time to Underwriting = Time to Revenue • Reduced Error Rates

Questions?

Automation Case Study Human Resources Employee Onboarding • Paper or Electronic Documents • Application = “Structured” Data • Supporting Docs (I-9, W-4, Employment Agreement, Confidentiality Agreement, and more…) • Structured • Semi-Structured • Unstructured Current (Manual) Process: • Costly • Slow • Error Prone

Zia HR Automation System • • • • • • Secure Employment Portal Unique “eFolder” – upload, email-in Advanced Workflow (New, Pending, Complete) Classification & Extraction with “In Process Capture” Records Management (EasyRM) SAP HCM Integration

Automation Case Study Accounts Payable What’s the Problem? • Vast Majority are still “paper” invoices • Current (Manual) Processes are Costly, Slow, Error Prone • Lack of Strategic Insight Why so difficult? • “No two invoices are the same” • Where to find PO Number, Invoice Number, Taxes, Grand Total, Supplier Details • Past approaches haven’t worked (Templates, List of Variables)

Zia Invoice Automation System Invoice Automation System Modules • Secure Vendor Site / Portal • vFolder – upload, email • Classification & Extraction • Mailroom Automation and/or • In Process Capture • Secure Collaboration – view & annotate • Records Management (EasyRM) • ERP/Accounting Integration

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