Earthsoft personality development - v1 1 - part 2 - practical

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Information about Earthsoft personality development - v1 1 - part 2 - practical
Business & Mgmt

Published on May 31, 2012

Author: rrakhecha



Personality development is essential to grow in career or business; this ppt depicts following topics
Personality definition
Good personality
Personality development
Hurdles in development
Good manager
Organisation culture
Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career
guidance and for Professionals for soft skills enhancements. I am working on speading , sharing
knowledge; experience globally.It has uploaded important presentations at
Also has links for all ppt files.


Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct
free training/ workshop seeking help of existing platforms like rotary,etc
Kindly spread to your friends.Thank you!

- Earthsoft Foundation of Guidance
Let us make earth little softer..

Earthsoft Foundation of Guidance Edge-Aggressive-Reliable-Trust-Honesty-Soft-Obedient-Fun-TransparentContact – Making earth little softer

Index • Personality definition • Traits • Good personality • Personality development • Hurdles in development • Good manager • Organisation culture Making earth little softer

• Who are you?• How well do you know yourself?• What are you good at?• What are your weaknesses, fears, innermost strengths and desires?• What you want to be?• Where are you headed? Making earth little softer

Its YOUDont compare yourselfwith any one in this world. If you compare, you are insulting yourself. You are unique personality! Making earth little softer

Personality is• A prediction what a person will do in a particular situation• The way an individual reacts & interacts with others• A individual’s distinct patterns of thought, feeling, motives and behavior Making earth little softer

Personality :- Character or behavior of aperson in different scenariosHow character builds up?• Scenario (inputs)• Thoughts (process) – mostly consistent• Actions (output)• Behavior (impression)Hereditary, upbringing, education &environment build the personality Making earth little softer

Personality Thoughts Emotions PERSONALITY Behavior Making earth little softer

Attributes • Personality includes aspects : Motivation, Perception, Thought process, Emotions, Feeling, Reaction, Attitude, Value • Various traits lead to a consistent way of behaviour like Introversion, Intelligence, Anxiety, Assertiveness, Aggressiveness, Prejudice, Musical aptitude, Honesty, Sensitivity, Seriousness & Friendliness • Positive Personality helps growing career. Good to aim, identify & improve. Making earth little softer

Types Traits or characteristic is revealed consistently in a variety of situations Positive attitude have certain traits like • A pleasing personality • Caring ,confident, patience, and humble • High expectations (?) • Anticipating positive outcome Negative attitude have traits such as bitterness, resentment, unhappy anger, purposeless life, ill-health, prejudice, etc Making earth little softer

Competency of Self-WorthFollowing domains of competency considered inAdult evaluation of self worth (Harter)# Domain # Domain1 Intelligence 7 Sociability2 Sense of humor 8 Adequacy3 Job competence 9 Nurturance4 Morality 10 Athletic ability5 Physical 11 Household appearance management6 Intimacy Making earth little softer

Physical aspectsDelivery & Speed PitchCommunication skills ArticulationAsking questions To enhance vocabularyListening Syllable / StressBuilding rapport Vowels & soundsVerbal attributes Group discussionPronunciation Public speakingTone Debates To acquire & improve each of above skills, one has to take planned & intense efforts Making earth little softer

Trait dimensions Dimension Positive Points Negative PointsExtroversion Talkative , Frank Silent, Secretive Sociable ReclusiveAgreeableness Mild, Gentle, Good- Headstrong natured, Not jealous Irritable, JealousConscience Choosy, Responsible, Careless. Honest, Careful, Undependable Hardworking) Dishonest, crookEmotional Poised, Composed Nervous, Excitablestability Calm AnxiousCulture Polished, Imaginative Crude, Simple Artistically, Sensitive Artistically, Insensitive Making earth little softer

Surface traits Positive Points Negative Points Sociability Independence Sentimentalism Hostility Responsive Aloof Affectionate Cold Sentimental Unsentimental Social interest Lacking family interest Dependent Independent Making earth little softer

Type of personalities Directness Structure Personality Extroversion Pace Making earth little softer

Directness • Act proactively • Naturally self confident, high ego people • Hard-driving and decisive • Candid (frank, open, outspoken, honest, blunt, straight, authoritative) • Interested in results than people • Attack things aggressively • Don’t realize how strongly they communicate • Hate anyone looking over their shoulder • Good Trouble shooters • Thrive on solving problems Making earth little softer

Extroversion • Are enthusiastic and pleasant • Are versatile, Naturally optimistic (Positive) • Like to build organization • Get things accomplished through people • Like team work, will involve people • Like group discussions • Encourage participative decision-making • Persuasive • Constantly selling themselves • Concerned with how others respond to them • Like to be noticed by others Making earth little softer

Pace • Persistent and Co-operative • Love peace and harmony • Dependable and reliable • Good Planners, Good listeners • Do-not like to be rushed at the last minute • Interested in making every move count • Have good memory • Time Schedule & deadline are important • Organize time to get work done on schedule • Warm and friendly and make great friends • Approach things in a methodical way Making earth little softer

Structure • Hate to make mistakes • Well organized • Will double check themselves and others • Are very loyal in their circle • Have eye for details • Good at developing systems • Meticulous, Careful, Fussy & Selective Making earth little softer

Profiles Characters CharactersOutgoing Reserved Suspicious TrustingMore intelligent Less intelligent Imaginative PracticalDominant Submissive Shrewd FortnightHappy –go-lucky Serious Apprehensive Self-assuredVenturesome Timid(shy) Experimental ConservativeSensitive Tough-minded Self-sufficient DependentEmotionally Affected by Controlled Uncontrolledstable feelings Tense RelaxedConscientious Expedient(careful) (measure) Making earth little softer

What is maturity? Making earth little softer

Character & Personality Making earth little softer

Cognitive Social-Learning Personality emerges from the mutual interactions of individuals, their thought process, actions, and their environments. Environment Person Behavior Making earth little softer

Social-Cognitive Perspective Behavior learned through upbringing & observation Thought process of situation affects behavior Interaction with individuals & Intellect Making earth little softer

Reciprocal Determinism Personal/ Cognitive Factors Behavior Environment Factors Internal World + External World = We Making earth little softer

Social Cognition? How children process information about their social worlds? - Social cognition might be mediating link between childrens socialization experiences and their social behavior. Social Social Socialization Cognition Behavior Making earth little softer

Learned helplessness Perceived Generalized Uncontrollable lack of helpless bad events control behavior Conflict Parents Friends Teachers Employers processes of expectations maturation of society Making earth little softer

Humanistic Approach A state of flow arises when engaging in activities demanding skills and challenges Making earth little softer

Know yourself Making earth little softer

Trait ApproachMMPI Score Profile Showing Clinical Scales Making earth little softer

Trait Approach Personality Consistency across Lifespan-Least stable during childhood & increases with age. Making earth little softer

Idea & Real Anxiety due to gap between ideal & real. Reason may be •Circumstances •Unable to take a stand •Ignorance •Purposely Making earth little softer

AdulthoodSocial & personalitydevelopment inadulthood involvesself analysis &identity issues invarious roles Making earth little softer

Friendship Maintaining relationships with friends is an important part of adult life • Need for belongingness • Sharing (Good & bad events of life) • Supporting during good & bad times • How do we choose our friends? • Like minded • Proximity (accessibility) • Similarity (values, attitudes, ethnicity, etc.) • Personal qualities (trustworthy, loyal, warm, supportive, honest, funny, etc.) Making earth little softer

Purpose of existence • Some people work out of EXTRINSIC MOTIVATION, that drives people to obtain tangible rewards, such as money or prestige or recognition. • Some people work out of INTRINSIC MOTIVATION, that causes people to work for their own enjoyment, not for the rewards work may bring. Making earth little softer

Personality Traits • Particular tendencies to feel, think, and act in certain ways describe the personality of every individual • Manager’s personalities influence their behavior and approach towards managing people and resources Making earth little softer

Big Five Personality TraitsManagers personality can best be describedusing following points characterise! Making earth little softer

SolutionNo one will manufacture alock without a key. Similarly God wont give problems without solutions. Making earth little softer

Personality Development Healthy Mind and a Healthy Body Making earth little softer

Good Personality Attributes of a good personality? • Good physique, light mood, smiling face, alert & conscious • Pleasing manners & etiquettes • Well educated & sharp thinking • Personal and Professional integrity • Trustworthiness and reliability • Successful career • Loving & caring Making earth little softer

Healthy Body Making earth little softer

Human factors Making earth little softer

Healthy Body • Nutrition – No junk food • Personal Hygiene • Disciplining of daily routines • Control of Mind • Exercising •Traditional methods (Yoga, Pranayam) •Modern methods (Gym, aerobics, etc.) •Walking and jogging Making earth little softer

When is mind unhealthy? • Agitated mind is unhealthy • What agitates human mind? • Not getting what one desires • Getting what one dislikes • Uncontrolled emotions in the mind • Continuous accumulation of such likes and dislikes stresses the mind out. • Stress agitates the mind • Stressed mind is unhealthy • Learn to keep it cool however serious • Stories about past & future Making earth little softer

When is mind unhealthy? Get what you do not like Do not get Agitation what you want Desperation Build stress Try & Fail Making earth little softer

BehaveBe bold when you looseand be calm when you win.Heated gold becomes ornament.Beaten copper becomes wires.Depleted stone becomes statue.More experience makes you sharper Making earth little softer

Healthy Mind • Stress-free mind is healthy and calm • Calm mind helps to control the situation well • De-stressing the mind is needed: How? • Meditate & be happy • Hold no grudges, it harms you more • Forgive & forget • Prevent accumulating day-to-day complexes • Clean the slate - Stored complexes Making earth little softer

Cultivating a Healthy Mind • Do not react • Observe no reaction • Continuous self awareness & introspection Removing of accumulated complexes: • Path of service • Intellectual self analysis (keep it simple) • Path of devotion • Path of meditation Making earth little softer

Looking in mirror • Give few minute end of everyday • Keep cool & concentrate • Introspect yourself, run a day story • Clean the heart & brain • Be honest to yourself • Control the mind & situation • Understand others point of view • Forgive & forget, Give up the grudges • Understand it hurts & pains you more • Release the stress & be in light mood • Be happy Making earth little softer

Change yourself Changing Face might change nothing. But Facing the Change canDont complain about others;Change yourself to see a change Making earth little softer

What makes good personality?• Good physic & health• Self Confidence & Positive Thinking• Learning from failures• Self reliance & Selfless serviceApproach for good personality• Goal Setting• Time Management• Communication skills• Leadership Qualities• Team spirit & well connect Making earth little softer

• A goal is a desired result person or a system plans & commits targeting objectives & actions within a finite time• Difference where we are (current) & where we want to be (vision and goals)• Start performance management process• Establishing specific, measurable, realistic, attainable, & time-targeted objectives• Needed - Resources, Skills, Knowledge• Types : Immediate, Short & Long term Making earth little softer

• Your own resolution to succeed is more important than any other one thing – Abraham• The only limit to our realization of tomorrow will be our doubts of today – Franklin• More men fail through lack of purpose than lack of talent -- Billy SundayMyths• I already have goals; I don’t need to set any• I don’t need goals; I’m doing fine• I don’t need written goals; I have in my mind• I don’t know how to set goals• Goals don’t work; life is too unpredictable Making earth little softer

• Importance of responsibilities• Schedule preparation for activities• Exhibiting good habits• Appropriate investment of time • Making good friends • Utilizing time for Knowledge Improvement • Utilizing free time for good hobbies • Supporting others• Avoiding executing overlapping activities thus pressure• Draw high-low efforts & gain chart Making earth little softer

Communication is critical in a competitivecorporate world. It is an art & can becultivated by practicing. Effectivecommunication helps to achieve successTips for improving communication• How to communicate in better way• Different levels of communication• Developing language• Developing writing skills• Following discipline Making earth little softer

• Leading from front• Teaming & well connect• Expertise in subject matter• Planning (People fail due to poor plan)• Self discipline• Complete ownership & responsibilities• Commitment• Developing skills as needed• Organizing things properly• Self Motivation and motivating people• Optimum utilization of time Making earth little softer

Health & food habits:• Regular exercise• Timely food & Proper diet• Cleanliness• Drinking more & clean water• To take care of inner parts of bodyYoga & Meditation:• Yoga helps to build good personality• Yoga helps to physical & mental health• Pranayama (breathing exercise)• Meditation for improving concentration Making earth little softer

• Analyzing thoughts & thought process• Filtering thoughts• Stopping negative thoughts• Controlling senses• Purifying & filtering impressions• Keeping mind cool & controlled• Not holding grudges against anyone• Forget & forgive bad incidences• Be grateful always• Love your self 57 Making earth little softer

Opportunity knocks If you miss an opportunity dont fill the eyes with tears.It will hide another betteropportunity in front of you Making earth little softer

To develop personality Personality Development Making earth little softer

Do & Don’t Express your Give up• Originality • Artificiality• Creativity • Imitation• Deep thinking • Shallow & superficial thinking • Ensure excellence in one’s chosen field • Develop yourself & nation in turn • An improvement in personality can improve chances for success • Believe in innate goodness & manifest it Making earth little softer

• It forms the corner stone of soft skill• Every human being has to essentially & effectively communicate with others• Effective communication is the hallmark of one’s education• The ability to speak fluently using the right word in the right order is a good communication• Message using appropriate vocabulary and syntax form effective communication Making earth little softer

Communication skills Making earth little softer

Soft skills Making earth little softer

• Presentation skills include planning, preparation & delivery of the message• Presentation skills can be broadly categorized into physical gesture, oral, & electronic• Present the ideas in an appropriate manners• Look at the eyes of audience & speak in a natural, conversational voice• Appropriate voice will make the presentation effective and interesting• Ask for feed back from your audience• Occasionally ask audience understanding Making earth little softer

Communication tips • Learn the basics of effective verbal communications and presentations. • Take a speech communications course to become comfortable with your verbal skills. • Be well versed with art of conversation . • Books, clubs and group discussion are good ways to develop these skills . • Practice communication using telephone. Interview begins with a telephonic interview • En cash opportunity to create first impression • Practice greeting people and shaking hand Making earth little softer

Dressing Etiquettes • Dressing etiquettes are must in corporate world to maintain the status • Discuss the dress code of the company with your superiors • Do not deliberately dress up oddly. • Observe superiors & dress up accordingly. • Myth about dressing well is that you have to spend a great amount of money on shopping. Making earth little softer

Dressing Sense What to wear while in office • Comfort is important when you are at work. Uncomfortable attire can ruin a day • Not to repeat dress more than a day • Ladies - Churidar Kurta or Saree, earrings, necklace and a purse/ handbag, chappal • Gents - Trouser, Full sleeve shirt, black belt, socks as same color of trouser, and well polished black shoes Making earth little softer

Office scene OFFICE SCENE Making earth little softer

Public Speaking • Prepare well, rehearsal before • Use the notes if required • Believe in what you say • Clarity • Simplicity • End with a message & conclusion • Have a feedback & improve next Making earth little softer

Public speaking • Focus, Research a topic • Organize ideas logically • Employ quotations, facts, and statistics • Master metaphors & use as appropriate • Tell a story, Start & close stronger • Incorporate humour • Vary vocal pace, tone • Punctuate words with gestures • Utilize 3-dimensional space • Complement words with visual aids Making earth little softer

Public Speaking • Analyze & connect with audience • Conduct a Q&A session • Lead a discussion • Obey time constraints • Craft an introduction • Exhibit confidence and poise • Handle unexpected issues smoothly • Be coherent when speaking off the cuff • Listen & analyze other speakers • Act and speak ethically Making earth little softer

Confidence & body language Up to 93 per cent of communication is done on a nonverbal level.Playing with jewelry Crossing your arms can convey stress can make you look and anxiety. bored or disinterested. Making earth little softer

• Non verbal language• Face displays interest of the persons• Body language presents to the audience what we feel & think about the particular matter. Ex: Nodding one’s head• Body language (e.g., arms crossed, standing, sitting, relaxed).• Emotion of the sender & receiver (e.g., speaking clearly, enthusiastically) Making earth little softer

Positive body language • Strong, firm handshake: Confidence, security • Leaning forward, eye contact, hand gestures: Sincerity, confidence, interest • Natural tone, volume, pitch and pace of voice: Secure, confidence • Eye contact: Openness and honesty • Facial expressions to match what is said (smiling while friendly), Secure self-esteem • Relaxed upright posture, arms swinging naturally while walking: Confident • Nodding: Approval Making earth little softer

Negative body language • Looking down: Lack of confidence • Limp, weak handshake: Nervousness • Leaning in too close: Could be threatening • Weak, soft voice: Nervousness • Clearing throat, saying um, uh, using overly complex sentences: Insecurity, nervousness • Dropping head : Untrustworthy • Rigid, feet shuffling: Lack of confidence • Folded arms, crossed legs: Not interested • Twiddling thumbs, drumming fingers: Not paying attention, anxiety Making earth little softer

Build Self Confidence • Dress Sharp • Walk Faster • Good Posture • Personal Commercial • Gratitude • Compliment other people • Sit in the front row • Speak up • Work out • Focus on contribution Making earth little softer

Interview INTERVIEW Making earth little softer

Interview • Share a proven track record as an achiever • Impress you are management "savvy" • Honesty...integrity...a decent human being • Good fit with culture & a team player • Positive attitude...sense of humour • Good communication skills • Dedication...willingness to walk extra mile to deliver quality & achieve excellence • Definite purpose...clear goals • Enthusiasm...high level of motivation • Confident...healthy...a leader Making earth little softer

Successful storyEvery successful personhas a painful story.Every painful story hasa successful ending. Accept the pain and get ready for success Making earth little softer

Etiquette • Follow good manners & proper etiquette • Turn the cell phone on silent mode during meeting or at public places or transport • Return the missed call • Reply by SMS if you can not take a call • Cut the call if you can not take a call • Bring a gift for the hostess -- preferably one • Say please and thank you to waiters, flight attendants, store clerks, cab drivers • Do not hesitate to say sorry or apologize for the mistake, be brave Making earth little softer

Etiquette • Move around at a party or social gathering, meet & greet the guest • Take light lunch/ dinner • Keep eatable or item in left hand – keep right hand free for handshakes • Address thank you note • Make eye contact, offer a warm smile in every situation, this sets people at ease • Be perceptive -- survey a situation and always use your best judgment Making earth little softer

Public places BUS SCENE Making earth little softer

Start freshNo one can go back andchange a bad beginning; But anyone can start now and create a successful ending. Making earth little softer

Personality Development Item DescriptionDeep faith Determination to keep commitment;towards work Come what may attitude!Positive Positive & optimistic thinkingpersonality Cultivating positive believes in othersEffective Precise to the points ; Set context, &communication sharing the thoughts & convinceTime Managing time well, Work & lifemanagement balance; Effective delegationProblem Understanding problem, analyzing,solving solutioning; & selecting right resource Making earth little softer

Personality Development Item DescriptionTeam Spirit Working with heterogeneous team members, be a leader, not just a followerSelf Ability to express and asking questionsconfidence without fearLearn ability Always learning new skillsFlexibility Guts to revisit the own views & thoughts, revising as per the situation; Accommodating & aligningStability Keeping up the performance & efficiency even under stress, keeping head cool! Making earth little softer

Personality Development Item DescriptionConfidence Demonstrate rich self confidenceDecision Precise decision making after datamaking collection and analysis, know people wellSense of Demonstrate sense of humor even whilehumor managing tough situation, learn to smileAccepting Large hearted, ready to introspect, acceptcriticism criticism & work on it non- politicallyNot to worry Worries would not solve the problem, control the situation, mind & brainLanguage Be master of at least 3 languages Making earth little softer

Hurdles in planning Item DescriptionLaziness Inertia before starting, Need change in attitude; Can be overcome by practicingIncomplete how many activities to complete the tasks/information project? Incomplete information delays the activity & impacts the planLack of self In-ability & difficulty in planning &confidence execution; in-ability of coordinating activities; Imagine the activities and mitigate the risks in advanceOver Prefer actions to planning; it invites risksconfidence Leads to failure if not experienced Making earth little softer

Hurdles in planning Item DescriptionMentality Planning is waste of time leads heroic approach results more efforts & durationDelay in Right decision at the right time helps toDecision project & stake holdersmaking Delay in decision making & not sharing the decisions impacts projectCommitment Inability to commit due to lack of confidence or fear of being committedBeating Sharing exaggerated information & wrongdrums updates lead to planning failure Making earth little softer

Know your mistakesEasy is to judge the mistakes of others.Difficult is to recognize our own mistakes. It is easier to protect your feet with slippers than to cover the earth with carpet. Making earth little softer

Managers and Traits • No single trait is right or wrong for being an effective manager • Effectiveness is determined by interactions between characteristics of managers, nature of the job & culture of organization Character of Manager Nature of Culture of Job Organisation Making earth little softer

Managers and Traits Personality traits that enhance managerial effectiveness in one situation may actually impair it in another Making earth little softer

Self esteem The degree to which people feel good about themselves and their abilities • High self-esteem causes a person to feel competent, and capable. • Persons with low self-esteem have poor opinions of themselves and their abilities. Making earth little softer

Need of achievement The extent to which an individual has a strong desire to perform challenging tasks well and meet personal standards for excellence Making earth little softer

Experience Mistakes are painful when they happen.But years later collection of mistakes iscalled experience, which leads to success. Making earth little softer

Need of affiliation & Power Need for Affiliation • The extent an individual is concerned about establishing & maintaining good interpersonal relations • Such person is being liked • Get along very well with other people Need for Power • The extent an individual desires to control or influence others Making earth little softer

Values, Attitudes, Moods & Emotions Values • What managers try to achieve through work and how they think they should behave Attitudes • Managers’ thoughts and feelings about their specific jobs and organizations. Moods and Emotions • Encompass how managers actually feel when they are managing Making earth little softer

Values Terminal Values • A personal conviction about life-long goals • A sense of accomplishment, equality, and self-respect. Instrumental Values • A personal conviction about desired modes of conduct or ways of behaving • Being hard-working, broadminded, capable. Value System • The terminal & instrumental values that are the guiding principles in an individual’s life. Making earth little softer

Attitudes • A collection of feelings and beliefs. Job Satisfaction • A collection of feelings and beliefs that managers have about their current jobs. • Managers high on job satisfaction have a positive view of their jobs. • Levels of job satisfaction tend increase as managers move up in the hierarchy in an organization. Making earth little softer

Attitudes Organizational Citizenship Behaviours • Managers with high satisfaction are more likely perform these above and beyond the call of duty behaviours. • Managers who are satisfied with their jobs are less likely to quit. Making earth little softer

Analyse problem If a problem can be solved, no need to worry about it.If a problem cannot be solvedwhat is use of worrying? Making earth little softer

Organizational Commitment • Committed managers are loyal to and are proud of their firms. • Commitment can lead to a strong organizational culture. • Commitment helps managers perform their figurehead and spokesperson roles. • Commitment of international managers is affected by job security & personal mobility Making earth little softer

Moods and Emotions • A feeling or state of mind • Positive moods provide excitement, elation, and enthusiasm. • Negative moods lead to fear, distress, and nervousness. • Current situations and a persons basic outlook affect a person’s current mood. • A manager’s mood affects their treatment to others and how others respond to them. • Subordinates perform better & connect better to managers who are in a positive mood. Making earth little softer

Emotional Intelligence • The ability to understand and manage one’s own moods and emotions and the moods and emotions of other people • Assists managers in coping with their own emotions • Helps managers carry out their interpersonal roles of figurehead, leader, and liaison Making earth little softer

Organizational Culture • Shared set of beliefs, expectations, values, norms, and work routines that influence how employees relate to one another and work together to achieve organizational goals • When employees share an intense commitment to cultural values, beliefs, and routines a strong organizational culture exists • When members are not committed to a shared set of values, beliefs, and routines, organizational culture is weak Making earth little softer

Organizational Culture • Attraction-Selection-Attrition Framework • A model that explains how personality may influence organizational culture. • Founders of firms tend to hire employees whose personalities that are like their own, which may or may not benefit the organization for long-term Making earth little softer

Role of Values and Norms • Terminal values - signify WHAT an organization & its employees are trying to accomplish • Instrumental values - guide HOW the organization and its members trying to achieve organizational goals Making earth little softer

Role of Values and Norms • Managers determine & shape organizational culture through the kind of values & norms they promote • Organizational socialization – process by which newcomer learns an organizational values & norms and acquire the work behaviours necessary to perform jobs effectively Making earth little softer

Ceremonies and Rites • Recognize important events as a whole & of specific employees Rites of • Passage – determine how individuals enter, advance within, or leave the organization • Integration – build and reinforce common bonds among organizational members • Enhancement – let organizations publicly recognize & reward employees’ contributions to strengthen their commitment to organizational values Making earth little softer

Stories and Language • Communicate organizational culture • Stories reveal behaviours that are valued by the organization • Includes how people dress, the offices they occupy, the cars they drive, and the degree of formality they use when they address one another Making earth little softer

LifeLife laughs at you whenyou are unhappy... Life smiles at you when you are happy... Life salutes you when you make others happy... Making earth little softer

Thank You Making earth little softer

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