Published on October 1, 2008
Know-How Now ! Business Success Webinar Series. How to Create a Dream Team in Your Business Many staff cite that feedback about performance is crucial to their job satisfaction. Learn the dos and don'ts of creating a dream team at this powerful webinar. sponsored by: presented by the:
How to Create a Dream Team in Your Business Suzi Dafnis Australian Businesswomen’s Network
How to Create a Dream Team in Your Business Fiona De Zotti Australian Businesswomen’s Network
How to Create a Dream Team in Your Business Megan Tough Complete Potential
How to Create a Dream Team in Your Business Creating a Dream Team….. You need (among other things): • The right people in right jobs • To create an environment where people feel valued, and • To engage people with the bigger picture – the vision and goals of your business or team • To let people know how their role fits in with the bigger picture, and how they’re doing.
How to Create a Dream Team in Your Business The Performance Management Cycle
How to Create a Dream Team in Your Business Your role in creating a dream team… • Translate business goals into individual job objectives and standards • Monitor performance and offer feedback • Communicate and seek agreement on objectives • Coach employees on how to achieve their performance objectives • Identify employees strengths and weaknesses • Generate and agree on development plans to build individual skills and business capabilities
How to Create a Dream Team in Your Business Why Give Feedback? The purpose of providing feedback is to affect behaviour. We provide feedback either to: 1. reinforce positive behaviour 2. highlight aspects of behaviour which were less than effective in the past, and explore ways of bringing about change
How to Create a Dream Team in Your Business What are some of the reasons we don’t give feedback? The giving and receiving of feedback is the most powerful tool you have as a manager for: • creating high performance teams • improving productivity and • instilling a high-achievement mindset.
How to Create a Dream Team in Your Business CARE - a simple feedback model C Context or situation to which you want to draw attention A Action or behaviour which occurred R Results of that action E Esteem of the people involved – or Explore options for new behaviours.
How to Create a Dream Team in Your Business CARE – an example CONTEXT Over the last month I have noticed that your attitude towards your supervisor has been hostile and adversarial. ACTION When we spoke about this last week you advised me that you had a personal situation which was affecting your performance at work. You assured me the situation could resolve itself within days and that your attitude would return to normal. RESULT From my own observations and feedback from others, it is clear that you are still being affected – your performance and attitude are beginning to have an impact on the rest of the team. ESTEEM This hasn’t happened before, and you are a valuable employee who usually contributes positively to the team. EXPLORE I’d really like to understand what’s happening, and how we can help you lift your performance back to the levels I know you are capable of.
How to Create a Dream Team in Your Business Performance Killers • Only caring about performance at the annual review • Providing feedback poorly or not at all • No goals or objectives • No link to the bigger picture – how does what I do fit in? • Provide no opportunity for learning or growth • Different rules for managers and employees
How to Create a Dream Team in Your Business Balancing the Past with the Future • what you achieved/didn’t achieve in last 6 months Past • The size of your bonus based on pervious performance • Mistakes • Current goals and objectives Present • How do you think you are going now? • What skills do you need to develop to get better at your job? Future • What kinds of roles are you interested in doing in the future? • What skills do you need to progress towards that?
How to Create a Dream Team in Your Business How to develop your team Different situations require different kinds of learning, and people’s learning styles can be very different… • On-the-job • Formal training course • Buddy • Mentor • Secondment • Specific project work • Diploma/Degree
How to Create a Dream Team in Your Business Training and Development plans Current role Future Role Technical Skills Interpersonal Skills Leadership Skills Development ideas: On-the-job Formal courses Mentor Etc
How to Create a Dream Team in Your Business Recognising and Rewarding Performance Financial reward should be fair or better Recognition costs you nothing but gives you everything
How to Create a Dream Team in Your Business Creating a Dream Team….. You need: • The right people in right jobs • To create an environment where people feel valued, and • To engage people with the bigger picture – the vision and goals of your business or team • To let people know how they’re doing.
Know-How Now ! Poll Which of these suggested names for the new Australian Businesswomen's Network Member Benefits initiative do you like MOST? • herPerks • herRewards • Rewardher • herBounty • herBenefits
Know-How Now! Business Success Webinar Series. National – 15 October 2008 How to Grow Your Business By Taking 3 Months Off. sponsored by: Note: Daylight Savings will be in effect in some states.
Know-How Now! the Online Community What’s Next? • Join the the Know-How Now! Community • Start a discussion • Participate • Network Thank you!
DIRECTOR WEBINAR! Limited space ... subject via live video and webinar slides. Tuesdays at 12:00 pm Central for 45 minutes and then 15 minute Q&A segment.
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