Diversity & Sensivity Training by National Service Knowledge Network

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Information about Diversity & Sensivity Training by National Service Knowledge Network
Business & Mgmt

Published on March 15, 2014

Author: complianceandsafety

Source: slideshare.net

Diversity & SensitivityDiversity & Sensitivity Prepared by Michael CummingsPrepared by Michael Cummings

Each person is representativeEach person is representative of a mixture of “cultures andof a mixture of “cultures and experiences”…experiences”… SAMHSA, Office of Minority Health, and Health Resources and Administration, Quality Health Services for Hispanics: The Cultural Competency Component, 2001.

• Have you ever been the subject ofHave you ever been the subject of a negative reaction based only ona negative reaction based only on your membership in a group?your membership in a group? • How about a positive reaction forHow about a positive reaction for the same reason?the same reason? • Why do people have negativeWhy do people have negative stereotypes about others?stereotypes about others?

Dislike 1 2 3 4 5 6 7 Like • Would it be all right if your brother or sister married one of these people? • List 2 things you believe about this person

Views Are Like IcebergsViews Are Like Icebergs • Just as 90% of an iceberg is out of sight,Just as 90% of an iceberg is out of sight, very little can be determined about avery little can be determined about a person based on their appearance.person based on their appearance. Stereotypes are opinions based on theirStereotypes are opinions based on their appearance.appearance.

Labels Help us to IdentifyLabels Help us to Identify • Knowing the contents of a can withoutKnowing the contents of a can without looking inside.looking inside. • Labels and People:Labels and People: – How are labels used to describeHow are labels used to describe people?people? – How often does this occur?How often does this occur?

What Exactly is Diversity?What Exactly is Diversity? • Diversity refers to all the ways that individuals are unique and differ from one another.

Diversity Involves: Recognizing our unique differences Attracting people of all backgrounds Recognizing how attitudes affect us all Creating an environment where all can succeed Acting to promote diversity

Elements of DiversityElements of Diversity • AgeAge • GenderGender • EthnicityEthnicity • RaceRace • Physical AbilityPhysical Ability • Sexual OrientationSexual Orientation • PhysicalPhysical CharacteristicsCharacteristics • IncomeIncome • EducationEducation • Marital StatusMarital Status • Religious BeliefsReligious Beliefs • GeographicGeographic LocationLocation • Parental StatusParental Status • Personality TypePersonality Type

• Primary dimensionsPrimary dimensions are elements we have someare elements we have some power to change. People are less sensitive aboutpower to change. People are less sensitive about secondary dimensions. We also have the choicesecondary dimensions. We also have the choice of whether to disclose this information or not; weof whether to disclose this information or not; we can conceal these characteristics.can conceal these characteristics. • Secondary dimensionsSecondary dimensions are aspects of ourselvesare aspects of ourselves that we cannot change. They are things peoplethat we cannot change. They are things people know about us before we even open our mouths,know about us before we even open our mouths, because they are physically visible (except sexualbecause they are physically visible (except sexual orientation). When people feel they are beingorientation). When people feel they are being stereotyped based on primary dimension, theystereotyped based on primary dimension, they can be very sensitive about it.can be very sensitive about it. Primary & SecondaryPrimary & Secondary Dimensions of DiversityDimensions of Diversity

Primary Dimensions of DiversityPrimary Dimensions of Diversity Sexual Orientation Race Gender Physical Qualities Age Ethnicity Work Background Income Geographic Location Parental Status Marital Status Education Military Experience Religious Beliefs Loden and Rosener 1991 Secondary Dimensions of DiversitySecondary Dimensions of Diversity

If we could shrink the earth's population to a village ofIf we could shrink the earth's population to a village of precisely 100 people, with all the existing human ratiosprecisely 100 people, with all the existing human ratios remaining the same, it would look like this. There wouldremaining the same, it would look like this. There would be:be: – 61 Asians61 Asians – 12 Europeans12 Europeans – 14 from the Western14 from the Western Hemisphere, both northHemisphere, both north and southand south – 13 Africans13 Africans – 50 would be female50 would be female – 50 would be male50 would be male – 74 would be nonwhite74 would be nonwhite – 26 would be white26 would be white – 67 would be non-Christian67 would be non-Christian – 33 would be Christian33 would be Christian – 89 would be heterosexual89 would be heterosexual – 6 people would possess 59%6 people would possess 59% of the entire world's wealthof the entire world's wealth and all 6 would be from theand all 6 would be from the United StatesUnited States – 80 would live in substandard80 would live in substandard housinghousing – 14 would be unable to read14 would be unable to read – 33 would die of famine33 would die of famine – 1 would be near death;1 would be near death; – 1 would be near birth1 would be near birth – 7 would have a college7 would have a college educationeducation – 8 would own a computer8 would own a computer – 11 would be homosexual11 would be homosexual

Approaches toApproaches to DiversityDiversity The Golden Rule –1960s, assimilation, “stop treating people badly” Right the Wrongs –1970s, affirmative action, created “us versus them” Value Differences –Year 2000 and beyond, diversity is an asset

PREJUDICEPREJUDICE STEREOTYPESTEREOTYPE DISCRIMINATIONDISCRIMINATION GeneralizedGeneralized attitudeattitude towards members oftowards members of a group.a group. BehaviorsBehaviors directed towardsdirected towards people on the basis of theirpeople on the basis of their group membership.group membership. GeneralizedGeneralized beliefbelief about members of aabout members of a group.group. SAMHSA, Office of Minority Health, and Health Resources and Administration, Quality Health Services for Hispanics: The Cultural Competency Component, 2001.

Labeling = Stereotype, Prejudice, &Labeling = Stereotype, Prejudice, & DiscriminationDiscrimination • Categorizing can be dangerous. LabelsCategorizing can be dangerous. Labels can become too rigid and when there is nocan become too rigid and when there is no room for growth the label becomes stifling,room for growth the label becomes stifling, both for the individuals who are labeledboth for the individuals who are labeled and for the category itself.and for the category itself. • This leads to Stereotypes, Prejudice, & Discrimination. SAMHSA, Office of Minority Health, and Health Resources and Administration, Quality Health Services for Hispanics: The Cultural Competency Component, 2001.

Primary Characteristics: Qualities We Are Born With •

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