Published on February 26, 2014
Technical Differences • Cable companies distribute digital signals via coaxial cables, strung on power lines or buried underground – They pay fees and taxes for the use of local land, and only distribute to locations with cables • Satellite companies send signals via satellite to satellite dishes at each house – Satellites require line-of-sight, so obstructions can mean lack of service
Why Time Warner and Comcast? Subscribers*: Comcast – ~22 million Time Warner – ~12.2 million Verizon – ~4.7 million Cox – ~4.5 million AT&T – ~4.5 million Dish – ~14 million *According to NCTA data from 2012
Hardware Hopper X1 Whole House HD DVR • Skip commercials entirely with Autohop* • 2000 hour capacity • Up to 6 recordings at a time • Hopper costs $12/mo to lease** • Fast forward through commercials • 1000 hour capacity • Up to 6 recordings at a time • DVR service costs $20/mo after promotions end*** • Fast forward through commercials • 200 hour capacity • Up to 2 recordings at a time • DVR service costs $19.99/mo**** *AutoHop features must be enabled by customer and are subject to availability **Via dishcostsless.com ***Via twincities.com ****Via dvr.about.com
Services • Higher customer satisfaction than any cable company* • Free install in up to 6 rooms • Better performance and reliability than Comcast and Time Warner in all regions* • Higher customer satisfaction than Time Warner* • Installation fee (varies by service provider) • Better performance and reliability than Time Warner in North, East, and West* • Bottom-ranked customer satisfaction by J.D. Power* • Free install in up to 4 rooms • Performance and reliability equivalent to Comcast in the South* •*According to a J.D. Power study: •http://www.jdpower.com/consumer-ratings/telecom/ratings/909201679/2013-Residential+Wireline+Television+Service+Satisfaction+Study/index.htm
Price • Most affordable – $19.99/mo* – 55+ channels • Most affordable – $29.95/mo – 45+ channels • Most affordable – $19.99/mo – 20+ channels • Midrange package – $39.99/mo – 220+ channels • Midrange package – $39.99/mo – 80+ channels • Midrange package – $39.99/mo – 70+ channels • High-end package – $44.99/mo – 260+ channels • High-end package – $69.99/mo – 200+ channels • High-end package – $79.99/mo – 200+ channels Offers require 24 month commitment and credit qualification. Local-only packages not included in comparison. *12-month pricing
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