Digital Engagement Event 09 - Martin Ferguson

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Information about Digital Engagement Event 09 - Martin Ferguson

Published on October 9, 2009

Author: LGEOResearch

Source: slideshare.net

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A Digitally Enabled Government for a Digital World - MARTIN FERGUSON
What would a digitally enabled government and citizenry look like?
Perspectives and issues
Infrastructure and innovation
Typology of digital engagement
Evidence from UK local public services
Next steps for information and knowledge management

A digitally enabled government for a digital world Martin Ferguson Head of Policy, Socitm [email_address] www.socitm.net

 

Digital engagement • Choosing a secondary school • Caring for an elderly relative • Commenting on a planning proposal What’s your story? www.socitm.net

Digital engagement – acting local • Perspectives and issues • Infrastructure and innovation • Typlogy of digital engagement • Some examples • Next steps for information and knowledge management Today’s story www.socitm.net

Perspectives and issues • Society • Organisations • Groups • Individuals www.socitm.net

Web 2.0: what it is and why it matters www.socitm.net

www.socitm.net Envisioning, shaping and championing ‘Tomorrow’s public service organisation’ Strategy for Policy - planning framework Information assurance Efficiency and sustainability Citizen engagement Infrastructure

Infrastructure and innovation • Code of Connection compliance (Government Connect) • Data Handling Guidelines • National IA Strategy – local delivery www.socitm.net Information assurance

Infrastructure and innovation • The Council of the Future™ • OEP policy briefing: a local response Cost reduction imperative (and better services) Changing our approach Outstanding issues Risks Benchmarking www.socitm.net Efficiency and sustainability

• The Council of the Future™

• OEP policy briefing: a local response

Cost reduction imperative (and better services)

Changing our approach

Outstanding issues

Risks

Benchmarking

Infrastructure and innovation • Government Connect • Public Sector Network • Socitm Insight’s Better Connected • Digital Britain policy briefing • Digital switchover Candidate services Cabinet Office roadmap Demonstrator projects www.socitm.net Infrastructure

• Government Connect

• Public Sector Network

• Socitm Insight’s Better Connected

• Digital Britain policy briefing

• Digital switchover

Candidate services

Cabinet Office roadmap

Demonstrator projects

Infrastructure and innovation • Track and spread good practice in local digital engagement • Surface local, public data sets and develop metadata and standards for presentation of the data • Develop a typology of services, including those suited to 'digital switchover' and those where greater engagement in co- design and co-production is the norm www.socitm.net Citizen engagement

Typology of citizen engagement low high Propensity of citizens to engage www.socitm.net Digital ‘garage’ Digital ‘surgery’ Digital ‘bank’ Digital ‘supermarket’

 

 

 

Next steps for information and knowledge management I made a break I run out yesterday Tried to find my mountain hideaway Maybe next year maybe no go I know you're watching me every minute of the day Please please tell me now is there something I should know Is there something I should say that would make you come my way Do you feel the same 'cause you don't let it show Please please tell me now is there something I should know “ Is there something I should know?” Duran Duran (1983) www.socitm.net

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