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Designing for amazing end-user experiences

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Information about Designing for amazing end-user experiences
Design

Published on March 7, 2014

Author: byronbaker

Source: slideshare.net

Description

I gave this talk at the 2014 SharePoint conference. In it I outline some key guidelines to creating amazing end-user experiences. The audience was about 50% developers and IT professionals, 25% designers and 25% other. This talk was focused on setting a baseline for a UX practice on all internal projects not just SharePoint.
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"User experience" encompasses all aspects of the end-user's interaction with the company, its services, and its products.

http://headrush.typepad.com/creating_passionate_users/2005/10/getting_users_p.html

Abraham Maslow from “A Theory of Human Motivation” Hierarchy of USERS needs

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