Published on February 25, 2014
Citadel…on the Move Pilot City Experiences February 18, 2014 Data Days
What is Citadel? A project co-funded by the European Commission that aims to: • Make it easy for cities to publish Open Data • Make it easy for citizens to use data • Create a common European Open Data ecosystem
How? Publish data in a common format • Using available standards • Provide and source tools to transform data from (and to) various formats
How? Provide template applications that consume the data • Tailored to important domains for each of the pilot cities
A pilot project
Citizen engagement in the development of smart city applications Applying the Living Lab approach Carina Veeckman Researcher iMinds-SMIT-VUB firstname.lastname@example.org
How SMART is your city?
Sensors networks 4G wireless internet Smart grids Data management QR codes on buildings Location-based applications RFID Smart transportation Smart homes Open government data Real-time information
What is YOUR opinion?
Smart Cities? “Stupid mayors are putting the wrong things at the heart of smart cities” (The Guardian, 26th November 2013) “Without engaging citizens about the role of technology in their cities and its impact on the way in which they will travel, live, eat, play and study, the Smart City vision will fail. If cities truly want to gain the benefits of technologies in society, then they need to start a discussion with their citizens about how this technology might impact their lives” (FutureEverything, 2013) “Smart city solutions must start with the city, not the smart” (Belissent, 2010)
Living Labs • Roots in open innovation and user innovation • “a virtual reality or a physical region in which different stakeholders form public-private-people partnerships of public agencies, firms, universities, and users collaborate to create, prototype, validate, and test new technologies, services, products, and systems in real-life context” (Westerlund & Leminen, 2011) • Other characteristics: • Ecosystem approach • The user as co-producer • Iterative process between developers and living lab users
The Living lab approach Closed User Group Open User Group • Cycle I • Cycle II • Min 50 • Cycle I • Cycle II • Min 10 • • • • Limited amount of users Up-skilling and inclusion of citizen developers Testing initial functionality and usability First feedback capturing on user experience and • • Larger user base • Citizens, citizen developers, professional developers, SME’s,… Proof-of-concept phase • Collaboration with other cities in Europe • Min 100 Comparing the solutions cross-border
The Living lab approach Closed user Group Cycle I Cycle II (e.g. interviews) (e.g. focus group) Evaluation Testing Design Implementation Evaluation Testing
The Living lab approach Living lab testing cycles in four cities Common deployment strategy Pilot specific elements Number of phases User recruitment and management Number of test cycles in each phase for iteration Data (open data, sensor data) User numbers Thematic focus (tourism versus transport) Data capture methodologies Mobile template applications
Gent Thimo Thoeye E-strategy, City of Ghent email@example.com
Pilot Experience: Gent • Expectations – Connect with local dev community – Up-skill / empower citizens – Identify Open Data most wanted – Create innovative services
Pilot Experience: Gent • 2nd Period Achievements – Sparked interest in local dev community (workshops, focus group, interviews, Data Days, hackathon) – Tools in place for less experienced developers, community built – New datasets identified and (being) opened up – Some services created – Strong interest from civil servants! – Organized hackathon – Disseminated Citadel (mainly) in Belgium
Pilot Experience: Gent • Challenges • Real-time data • Crowd-sourcing + trust • Keep involved with local community developments – Events – But also technology
Pilot Experience: Gent • Goals for final year • Empower local communities to use tools (AGT and convertor) (workshops, classes) • Create apps for neighbourhoods • Open up entire strategic planning • Get sensor data through federal govt • Organize Apps4Ghent
Pilot Experience: Gent • Recommendations for new cities • Display value of open data to policy makers quickly • Open up everything (even bad data) to connect with community • Set up initiatives to connect with and learn from developers (such as talks or workshops) • Appoint a responsible for open data
Athens Ira Giannakoudaki DAEM, City of Athens firstname.lastname@example.org
Pilot Experience: Athens (1/6) • Expectations Showcase the added value of open data in city services provision Provide concrete guidance in opening up data and in drawing the actual open data strategy in Athens Improve citizen participation in services co-creation through the LL approach Bring together stakeholders in the open data governance group Explore the Athens Open Living Lab potential Provide citizens and visitors with innovative services that improve everyday life
Pilot Experience: Athens (2/6) • 2nd Period Achievements Worked on the city specific parking template variation (on-street parking dataset) Completed Closed user group 2 and Open user group 1 Data Addressed a wider group of participants provide rs First services ideas and mock-ups in place Open Tested and used the converter Athens Promoted and used the AGT tool Living Lab Technolo gy Users Promoted and contributed to the ODGG survey providers Established the official Athens Open Living Lab Raised awareness through on and off line activities
Pilot Experience: Athens (3/6) • 2nd Period Achievements Closed User Group 2: interviews and focus group> 4 citizen developers and important feedback Open User Group 1: design workshop on mobility (7) and surveys (26)->7 scenarios, 4 service ideas and mock-ups Converter->5 new datasets AGThttp://demos.citadelonthemove.e u/appgenerator/index.php?uid=A27C0 0DE-18C3-F702-1689-90850167DABE Sammos 2013 Summit Athens event,28/3/2013 Design Workshop
Pilot Experience: Athens (4/6) • Challenges Data: finding datasets Decision-making: political decision on opening up data/ no single local platform dedicated to that-> first decision to the Open Data Strategy roadmap in Athens Real-time data: parking sensor deployment-no access to free real-time environmental data Social innovation: attracting and continuously stimulating a critical mass of citizens to create apps
Pilot Experience: Athens (5/6) • Goals for final year Improve and enrich datasets Test the Athens parking template variation (on-street parking) Deploy sensor data (if possible) Real-time environmental data Open User Group 2 Engage and work with Associate Cities (2)
Pilot Experience: Athens (6/6) • Recommendations for new cities and lessons learned Very important to focus on making the most of the existing datasets User engagement happens gradually The open data movement is here but strategies are missing Professional developers consider our tools too easy to work with and would rather create applications themselves they way they normally do Citizen-developers are more open in using our templates but when without skills still tend to confuse them with apps ready to use
Manchester John Keys MDDA, City of Manchester email@example.com
Pilot Experience: Manchester Expectations – Continue to build on Manchester’s existing Open Data work and foster closer working relationship between Manchester City Council and our open data community – To engage with residents in both the design of mobile apps using Open Data and to create their own apps using the Citadel templates. – To work with other Cities to develop common standards, practices and approach – To demonstrate the business case internally of opening data. – Make Manchester a smarter city
Pilot Experience: Manchester 2nd Period Achievements • Completion of Manchester City Council’s Open Data Catalogue • Running of the 2nd Closed User Group (3 participants) • Running of 1st Open user group (14 citizen developers) • Continued engagement with the Local Open Data Community residents groups and • Running of local survey (27 participants in total) • Participation in the testing and usage of the Citadel converter & AGT tools which has initially involved several internal colleagues and members of Open Data Manchester.
Pilot Experience: Manchester • Deployment of the environmental sensor network and release of the data (URL) • Promoted and contributed to the ODGG survey • Organisation and running of the Playing with Data Hack day.
Pilot Experience: Manchester Challenges Identifying an effective internal business case for Open Data Internal resistance to the continued release of data Creating a holistic ecosystem of citizens to co-produce new products and services.
Pilot Experience: Manchester Goals for final year Continue to build on the data available on the Council’s website. Work with other public bodies on realising data and developing a sustainable business case. Build on the work to build a holistic ecosystem of citizens to co-produce new products and services Focus on running regular development workshops Open User Group 2
Pilot Experience: Manchester Recommendations for new cities and lessons learned Everything does not have to be perfect before you start releasing data. Learn from others Identify an internal business case Consider the necessity to involve, manage & organise internal colleagues, professional developers, amateur developers, residents and complementary specialists Be realistic
Issy-les-Moulineaux Eric Legale Issy Média, Issy-les-Moulineaux firstname.lastname@example.org
Pilot Experience: Issy-les-Moulineaux Expectations Offer various reusable datasets in Open Data to our citizen developers. Co-create innovative apps and web services with/for our citizen. Involve more stakeholders in the Open Data movement.
Pilot Experience: Issy-les-Moulineaux 2nd Period Achievements New data collected, structured and opened on a dedicated platform data.issy.com (also available on the national Open Data portal: data.gouv.fr). New services generated (an application created like one for disabled, one for the remarkable trees, etc) thanks to our citizen developers. Dedicated group of stakeholders gathered through the LL approach with a strong interest in improving the Open Data strategy adopted in Issy, in using the Citadel tools and in developing applications. New tools (ODC and AGT) currently tested by our citizen developers.
Pilot Experience: Issy-les-Moulineaux Challenges increase understanding of the Open Data's benefits among various stakeholders (citizens, SMEs, academics and local authority) and at a local scale (Urban community of Grand Paris Seine Ouest) through meetings, workshops. adaptation to the technical needs and specifications of the Citadel on the Move project. stimulate citizens’ interest in using the Citadel solution and involve more participants through the tests (workshops, surveys, …).
Pilot Experience: Issy-les-Moulineaux Goals for final year to open and publish new datasets (in various fields) and to improve our comprehension in data formatting. to motive more citizens to develop smart city applications. to validate the Issy’s applications in different cities across Europe (shared service validation). to help other cities at a local scale in opening their data.
Pilot Experience: Issy-les-Moulineaux Recommendations for new cities Start with data you have and use simple tools to get concrete use cases (re-use of data by creating maps and graphics). Read the Citadel White Paper to understand and have your first steps in Open data. Follow best practices and be inspired by others Smart Cities.
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