Danielle Mundy 2016 Resume (3)

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Information about Danielle Mundy 2016 Resume (3)

Published on June 14, 2016

Author: DanielleMundy1

Source: slideshare.net

1. Danielle S Mundy (703) 232-8602 • Danielle.S.Mundy@gmail.com Profile A professional with a unique combination of business management experience, customer service, and administrative skills, bringing to the table the ability to combine business practices and organization structure to a team. Experienced in administrative assistance and customer service to include scheduling, expense reporting, data tracking, creating spreadsheets, customer service, scheduling and organizing meetings and agenda's, proof reading documents, payroll validation, invoice processing, acts as liaison as needed to communicate company processes and procedures, and creating documents via Microsoft Word, Excel, and Power Point. Professional Goals include continuing to grow as an administrative assistant while expanding on business administration, exceling in business practices, interacting and sharing with team members and colleagues, and developing world-class business solutions to real world challenges. ACADEMIC QUALIFICATIONS Lord Fairfax Community College, VA December 2016 Business Administration (in process) ADMINISTRATIVE SKILLS  Microsoft Offices Word, Excel, PPT  Organizational skills  Payroll and Accounting  Managing multiple calendars  Travel coordination  Expense sheet creator  Mail coordinator  Creating spreadsheets  Multi-Task WORK EXPERIENCE Ashred Ahead, Durham, NC 2015 - 2016 Logistic Coordinator/ Customer Service ● Superb time management, problem solving and troubleshooting skills with the ability to prioritize assignments and manage multiple projects. ● Coordinate for a nine-member team members to develop transportation routes for the company. ● Daily operations for North Carolina, South Carolina, Tennessee, and Florida regions. ● Responsible for planning, scheduling, and invoicing for all direct regions. ● Monitored the driver’s transit and communicated status to customer service. Dream Designs and Events, Alexandria VA 2011 – 2015 Project Coordinator/ Executive Assistant ● Responsible for the coordination of multiple projects that are directed towards strategic business growth and organizational objectives. ● Complete and track business expense reports and credit card statements, securing appropriate documentation in a timely manner. ● Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. ● Negotiate terms, executes, and administers contracts with facilities vendors for service, in accordance with budget constraints and company policies and procedures. ● Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Novant Health Haymarket Medical Center, Haymarket, VA 2013 - 2014 Executive Assistant to the President • Arranging for and schedule appointments for the C-level executives as requested; supervising the preparation of materials for meetings as appropriate, coordinate appointments, meetings and speaking engagements for the as designated. • Using initiative to handle a wide variety of administrative support duties, managing complex calendars, arranging meetings/travel. • Preparing agendas; attending meeting and transcribing correspondence from handwritten notes and machine dictation, and maintain extensive c–level and personnel office files. • Serve as resource for the institution. • Employee liaison for c-level and faculty to coordinate and resolve problems and issues related to administration and employee matters. • Handles confidential information and employee files. • Virginia state notary crification. Page | 1

2. Personal Assistant Bethesda MD 2011 - 2011 Personal Assistant for Former Congressman Quigley ● Responsible for managing all administrative tasks that includes conference calls, meetings, and travel arrangements including budgeting and expense reporting. ● Managed all incoming and outgoing correspondence, i.e., sort and read mail, draft responses, maintain network database, receive and send overnight packages, answer telephone calls, and respond to messages. ● Took care of property management (bill payments, maintenance, housekeeping, etc.) ● Responsible for meeting persons of special interest groups and others for management. ● Assisted with daily routines, including wake-up, stretch exercises, grooming, wardrobe, meals, and morning update (news, stock reports, task list, schedule, etc. ● Keep up to date records on patients, including daily observations about activities and all medication and physical therapy administered. Kaiser Permanente, Rockville MD 2007- 2010 Executive Assistant to C-level Executives ● Provided executive assistance to c-level at Mid Atlantic Permanente Medical Group Board of Directors, Regional Medical Director of Musculoskeletal Service Line, Managing Director of Special Projects, and Managing Director of Leadership Development. ● Achieved operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. ● Managed the complex calendars of several senior executives, effectively negotiating schedules and prioritizing multiple demands for meetings. ● Coordinated regional events including shareholder meetings, large-scale mailings, and other special projects. ● Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Administrative Assistant 2006- 2007 ● Responsible for scheduling meetings for mid-level executive and all other employees; escorts visitors to staff members' offices, along with provides hospitality service arrangements as requested by staff. ● Sorted, reviewed, screened, and distributed incoming and outgoing mail; prepared, composed, and ensured timely responses to a variety of routine written inquiries. ● Prepared agendas, meeting materials, and minutes for various committees and ad-hoc meetings while balancing MCA Calendar for executives. ● Distributed, collected, and filed confidential information, including disciplinary actions, performance evaluations, membership records, budget information, and center ratings and reports. ● Responsible for making domestic and international travel arrangements for senior-level executives via the Internet, which resulted on a net saving of $175 - $250 per round-trip airfare ticket. ● Established, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports. ● Coordinated center activities, such as parties, picnics, and other events, managing center resources effectively. Teleservices Representative 2004 - 2006 ● Managed a high volume of calls from members, physicians, and other health care providers on a daily basis. ● Triaged calls, as appropriate, to the clinical advice, member services, or provider services department. ● Scheduled over 125 patient appointments daily. ● Coached new employees on the standards and procedures for the department and determined when the employee could handle call volume on his/her own successfully. ● Led several committees in efforts to improve department effectiveness, environment, and morale. Primerica Financial, Woodbridge VA 2003- 2003 Executive Assistant ● Provided administrative assistance to the Regional Vice President and her direct reports in this insurance company, including handling confidential and sensitive financial documents and responding to calls from clients about the services of the company. ● Interviewed candidates and made hiring recommendations to the RVP. ● Responsible for handling insurance and investment transaction. ● Served as a liaison among agents, advisor, claimants and other staff. ● Responsible for the maintenance and organization of all legal files and documents. ● Monitored a database that tracked the expiration dates of sales associates' licenses; worked with associates to ensure renewals happened in a timely manner; created report for the RVP of associates whose licenses were at risk. Page | 2

3. ● Strong analytical skills with understanding of financial information; preparing expense reports, arranging payment and registering invoices. Page | 3

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