D2L Community Webinar - Online Student Expectations

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Information about D2L Community Webinar - Online Student Expectations
Education

Published on February 20, 2014

Author: D2LBarry

Source: slideshare.net

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Webinar delivered 2/18/14. See links, resources, and webinar recording at https://community.desire2learn.com/2014-webinar-archives/

Desire2Learn Community Webinars For More Information: Community.Desire2Learn.com

Desire2Learn Community Webinars Barry Dahl, D2L Community • #1: Today’s session • #2: Tues. March 4 – Setting Expectations for eEducation: Faculty Edition (Higher Ed focus) – Have you clearly defined and communicated… • What the college expects from online faculty? • What the online faculty should expect from the college?

Desire2Learn Community Webinars Barbra Thoeming, D2L Community • #3: Tues. March 18 – Translating the Traditional to Virtual: Creating a Classroom Culture that Engages Students and Promotes Success • #4: Tues. April 1 – Blended learning: Enhancing communication and student feedback using D2L – Guest: Jaqi Broadbent of Deakin University

We believe… The world is improved when people are able to reach their full potential through learning

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FUSION 2014 • Desire2Learn’s Annual Users Conference • Registration is open! Early bird available until May 1 • Why should you attend? • • • • • Join the discussion on the most heated topics in eLearning Build your network, share best practices and techniques Learn about updates and future direction of Desire2Learn Participate in hands-on training workshops Be inspired by world renowned industry keynotes • Main Conference Dates: July 14 – 16 • Post Conference Dates: July 17 – 18 • Pure Product Training will be offered • Venue: Music City Center, Nashville, TN • More information – visit www.Desire2Learn.com/FUSION

Setting Expectations for e-Education Student Edition Higher Education

Great Expectations

2009 PSOL – Summary Statement So far, how has your college experience met your expectations? 7=Much better than expected Overall score 5.0 6=Quite a bit better than I expected 5=Better than I expected 4=About what I expected 3=Worse than I expected 2=Quite a bit worse than I expected 1=Much worse than expected 0% 5% 10% 15% 20% 25% 30% PSOL: Noel-Levitz Priorities Survey for Online Learners (data from Barry’s previous college)

But seriously…

Another PSOL Example (2005) 12. There are sufficient offerings within my program of study. 5.64 Satisfaction Score: Max of 7.0 5.70 5.46 5.60 5.50 5.40 5.30 5.20 5.10 5.00 LSC My College National

A Closer Look at Satisfaction (2005) 12. There are sufficient offerings within my program of study. 5.91 6.00 5.90 5.80 5.70 5.60 5.50 5.40 5.30 5.20 5.10 5.00 4.90 5.64 5.36 5.27  Breakdown of College Data  National A.A. Business Other

A Closer Look at Satisfaction (2005) 12. There are sufficient offerings within my program of study. 5.91 6.00 5.90 5.80 5.70 5.60 5.50 5.40 5.30 5.20 5.10 5.00 4.90 5.64 What were their expectations?  Breakdown of College Data  National A.A. Business Other

You Already Have Expectations • The questions are … – How clearly have they been communicated? – How easy are they for the following to find? • Students? (Feb. 18) • Faculty? (Mar. 4) • Staff and Administration? (Both)

An Epiphany Moment for Me Like many other e-Learning Administrators, I believed that the expectations for online learning were well known and understood. In a faculty meeting, I mentioned our expectation of interactivity for our online courses.

An Epiphany Moment for Me Like many other e-Learning Administrators, I believed that the expectations for online learning were well known and understood. In a faculty meeting, I mentioned our expectation of interactivity for our online courses. One of our very first online faculty members said: “What do you mean you expect interaction in online classes? I’ve never heard that before.”

An Epiphany Moment for Me Like many other e-Learning Administrators, I believed that the expectations for online learning were well known and understood. In a faculty meeting, I mentioned our expectation of interactivity for our online courses. One of our very first online faculty members said: “What do you mean you expect interaction in online classes? I’ve never heard that before.” Don’t believe that the expectations are common knowledge. They aren’t. Your expectations are not the same as mine.

Course Design Rubrics Can Help V. LEARNER INTERACTION General Review Standard: The effective design of instructor-learner interaction and meaningful learner cooperation is essential to learner motivation, intellectual commitment, and personal development. (Course Design Rubric from former college) Specific Review Standards V.1 The course design provides learning activities to foster instructor-student, content-student, and if appropriate, student-student interaction. Points 3 V.2 The student requirements for course interaction are clearly articulated. 3 V.3 Clear standards are set for instructor response and availability (turn-around time for email, grades posted, etc.) 2

Course Design Rubrics Can Help • But they only go so far. • Did the interactions actually occur? • Did the feedback actually happen in a timely manner? • The design rubric is only part of the answer.

Do You Evaluate Teaching Quality? • If not, why not? • If so, what do you base the evaluation on? • How clear are the expectations of the factors upon which they will be evaluated? • Tune in March 4th for more on this.

Have you clearly defined the following items? • What the college expects from online students. • What online students should expect from your college. • What the college expects from online faculty members. (March 4) • What the online faculty should expect from the college. (March 4)

Where do students usually learn about the expectations? Self-test for online readiness Welcome page to the Online Learning website Online student orientation (usually optional) Course Schedule (maybe) Course syllabi

Where should students learn about the expectations? Single page on Online Learning website Open course syllabus and/or course schedule College-wide Expectations Course-specific Expectations

Why should we bother with setting student expectations? Establish a baseline set of expectations, creati ng consistency and relieving some burden on faculty. College-wide Expectations Decide whether to allow faculty to set different expectations on course-by-course basis. Course-specific Expectations

College expectations of online students Sample of possible topics: • First week of class • Attendance (engagement) • Internet access • Textbooks & other materials • College communications • Policies & Code of Conduct • Academic Honesty • Netiquette (civility) • Computer skills • Resolving technical problems • Course evaluations

College expectations of online students • Example - Textbooks – Students are expected to purchase textbooks or other required course materials IN ADVANCE of the start of the term, preferably 2-3 weeks prior to the start of the term to ensure that the books are in their possession at the start of the term. – Go to the online bookstore (insert link) – Failure to acquire the required course materials in a timely manner is not an acceptable excuse for missing deadlines at the beginning of the course.

Online students expectations of the college Sample of possible topics: • • • • Course syllabi Course length Test proctoring Evaluation & oversight • Feedback/response times • Textbook availability • • • • • Interaction Time flexibility Calendar due dates Academic support Technical support

Online students expectations of the college • Example: Time flexibility • Students should expect to find a reasonable amount of time flexibility for completing course requirements. In online courses, time flexibility generally means the size of “windows of opportunity.” • For example, a 2-day time period to take an online exam or quiz represents the window of opportunity for that requirement. • Check the course syllabus or other faculty instructions to be sure that you understand how long you’ll have to complete various aspects of your online courses.

Examples of Student Expectations St. Petersburg College (FL) A Northern U.S. University A Southern U.S. University Lake Superior College (MN) San Juan College (NM)

St. Petersburg College Examples of posted expectations for students: Login to new courses during first week … to confirm their participation. … report any violation of the SPC Academic Honesty Policy. Act in accordance with standards of reasonable behavior, respect and civility. Take an active role in each class, participating fully in class discussions, assignments and other activities Complete the "Student Survey of Instruction" for each class to evaluate the instructor and the course. http://www.spcollege.edu/ecampus/help/expectations.htm

A Northern U.S. University Example of posted expectations for students: • Be open-minded about sharing life, work, and educational experiences as part of the learning process. • Introverts and extroverts find that online learning requires them to talk about their experiences. • Sharing is made easier by the anonymity of the online environment.

A Southern U.S. University Example of posted expectations for students: • Expectations for Attendance Although online courses don't require students to attend class at specific time or place, students are still required to "attend" class. For an online course, this means you must: Login to the online course the first day of class. Email the instructor as prompted to confirm registration. Login to your course each week of class (at a minimum).

Lake Superior College Example of what students should expect of the college: • Grading Students can expect to find a clear explanation of the instructor’s grading policy in the course syllabus. Students can expect to find their grades for all assignments and other course requirements in the online grade book inside Desire2Learn. http://blogs.lsc.edu/expectations/student-expectations/

Lake Superior College Example of what the college expects of online students: • Time Commitment LSC expects that online students will generally spend a similar amount of time to complete an online course as they would to complete the same course offered on campus. The general guideline for college courses is to expect to spend three hours per week (on average throughout the term) for each credit hour of a course. (Expect approx. 9 hours of weekly work time for a 3-credit course.) http://blogs.lsc.edu/expectations/expectations/

San Juan College Example of what students should expect of the college: • Course Offerings: Not all courses are offered via online delivery. No more than two "space-and-time" requirements such as proctored exams Hybrid course is a mixture of reduced face-to-face classroom time along with some required work on the Internet Students should not expect that all required degree courses are offered in every term at SJC. http://www.sanjuancollege.edu/pages/6397.asp

San Juan College Example of what the college expects of online students: • SJC Communications: Email is the official means of communication for the college. SJC faculty and administration expects all students to read and take action based upon … student email system. Students have the responsibility to recognize that certain communications may be timecritical. "I didn't check my email," errors in forwarding mail, (etc.) are not acceptable excuses for missing official College communications via email. http://www.sanjuancollege.edu/pages/6397.asp

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