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Cwa exercise presentation

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Information about Cwa exercise presentation

Published on November 12, 2013

Author: jimwollbrinck

Source: slideshare.net

Description

Presentation on how Emergency Management and Business Continuity professional and their programs are actually a key aspect to profitability.
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Water Utility Emergency Response Preparedness to Profits California Water Association jim_wollbrinck@sjwater.com May 30, 2013

WARN Bridge Includes public AND private utilities Operates utility to utility for small, local or large events – must coordinate with emg mgt Reduces the response “gap” Intrastate WARN Activation Initial Emergency Emergency Occurs Local Mutual Aid Agreement Statewide Mutual Aid Asst. Recovery

Components of Emergency Response

CWA’s Latest Committee Safety, Security and Emergency Management Committee

Safety, Security and Emergency Management Committee Mission and Scope To enable regulated water utilities to have the opportunity and means to provide the highest levels of safety and emergency preparedness for their customers, employees and the general public; and for the integrity of their production, treatment and distribution systems.

Why Do All This?!! Detect NIMS Deter SEMS Plan ICS Prepare Delay Exercise Mitigate

It’s Not Just About Disasters!! Best Selling Business Leadership Author: Jim Collins Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All

The Case for Risk Management

Race to the South Pole Amundsen Scott

What Started as THIS

Became THIS!

What Started as THIS

Became THIS!

Ultimately The Difference!! • Amundsen • First to Arrive at South Pole • Every Member Returned • Ultimate Success • Scott • Second to South Pole • Every Member of the Team Perished

The Emergency Response Plan An Emergency Response Plan Without Regular Exercise is a…

Golden Guardian - 2007

Full Scale Hazmat - UC

Full Scale Hazmat

Full Scale Hazmat

Op Area - SimCell

Op Area Potable Water Planning

Op Area – Action Planning

Op Area - JIC

San Jose Water Exercises • • • • • • • GG06 – 1906 Earthquake GG07 – Contamination GG08 – SoCal EQ GG09 – No Exercise GG10 – Marine Exercise GG11 – Hospital Water Contamination GG12 – No Exercise

Golden Guardian 2013 May 2013

Exercise Planning Team EXERCISE DESIGN TEAM Comp SCCOA SJWC Gilroy EPA EPA SCVWD SCVWD Water/LAH SCCDPH SCCDPH CDPH EVC EVC San Jose Mt View PG&E PG&E SCCDEH City of Los Altos NASA/Ames CalEMA CalEMA CalWater Name Cindy Stewart - Lead Planner Jim Wollbrinck - Lead Planner Roy Shackel Bruce Macler Marvin Young Tony Ndah Cindy Martinez Marsha Hovey Alex Gordon Daniel Franklin Joseph Crisologo Kelle Remmel Margaret Melsh Cay Denise MacKenzie Lynn Brown Karla Rodriguez Lomax Tamon Norimoto Martha Wien Email cindy.stewart@oes.sccgov.org jim_wollbrinck@sjwater.com rshackel@ci.gilroy.ca.us macler.bruce@epa.gov young.marvin@epa.gov tndah@valleywater.org cmartinez@valleywater.org marshahovey@mac.com alex.gordon@phd.sccgov.org Daniel.franklin@phd.sccgov.org Joseph.Crisologo@cdph.ca.gov kelleremmel@gmail.com mmelsh@comcast.net Cay.MacKenzie@sanjoseca.gov Lynn.Brown@mountainview.gov kir2@pge.com txni@pge.com Martha.Wien@deh.sccgov.org Jim Gustafson Dana Reed Smsgt Ramon N. Barboa Thomas Tornell Mike Smith dana.reed@nasa.gov ramon.barboa@calema.ca.gov thomas.tornell@calema.ca.gov msmith@calwater.com Exercise Planning Meeting Planning X X X X x X X X X x X x X x X X X X X x X X X X

Key Dates KEY DATES GG-Group Initial Meeting Planning Planning Planning Planning Date Thursday, January 24, 13 Wednesday, January 30, 13 Wednesday, January 30, 13 Wednesday, February 6, 13 Wednesday, February 6, 13 State Deadline Friday, February 8, 13 PIO Tuesday, February 12, 13 PIO Wednesday, February 13, 13 Planning Wednesday, February 13, 13 Planning Wednesday, February 13, 13 State Deadline Thursday, February 14, 13 EVC Tuesday, February 19, 13 PIO Planning Planning Planning Water-TTX Planning Planning Planning Planning Time 10am-12pm Noon -1pm 4pm-5pm Noon -1pm 4pm-5pm Item Siesmic Scenario Spreadsheet to State PIO Training - Register at site to right for 1 2day class PIO Training - continued Noon -1pm 4pm-5pm 1pm-4pm 9am - Noon Wednesday, February 20, 13 Wednesday, February 20, 13 Wednesday, February 20, 13 Wednesday, February 20, 13 Friday, February 22, 13 Wednesday, February 27, 13 Wednesday, February 27, 13 Friday, March 1, 13 10am-Noon Noon -1pm Noon to 4pm 4pm-5pm 10am-Noon Noon -1pm 4pm-5pm 11am to Noon Wednesday, March 6, 13 MSEL Workshop - Dublin EVC Launch WQ Subcommittee Comms/coordination Noon -1pm Planning Training Planning State Deadline Planning Planning Training EVC Wednesday, March 6, 13 Friday, March 8, 13 Friday, March 8, 13 Wednesday, March 13, 13 Wednesday, March 13, 13 Wednesday, March 13, 13 Monday, March 18, 13 Tuesday, March 19, 13 Planning Planning Planning Tuesday, March 19, 13 Wednesday, March 20, 13 Wednesday, March 20, 13 State Deadline PIO Friday, March 22, 13 Tuesday, March 26, 2013 MSEL Planning Water Annex TTX GG13 SJWC Player Briefing 4pm-5pm 8:30am to 10:30amSJWC Participant Training 2pm to 3:30pm SJWC SitStat @ Day 3 ?? Mass Care Workshop - Dublin Noon -1pm 4pm-5pm 8am - Noon SJWC EOC Operations Training 9am to Noon EVC TTX Done Done Done Done Done Done ?? Done Done Done Done Done Done Done Done Done Done Done Done Done Done Cancele d Cancele d Moved Done Done Done Done Done Done Report to Op Area Exercise Status Done Done Done Situation Status Report due to State Done 1:30pm to 5:30pm CERC Done https://www.bauasitep.org https://www.bauasitep.org Need to set up invite Tom G., Bob D. Pam and Kurt SJWC Planning Team http://sccevcttxgg1.eventbrite.com 1:30pm to 3pm Noon -1pm 4pm-5pm WARN Las Vegas, NV

Action Items ACTION ITEMS # Item 4 MSEL 36 Determine all players, then fill in simulators 3pm parking lot meeting with WV - Miguels Group Get Water Desk Documents and Files Up to Date 15 Explan and Cosin 39 Checklists to prepare Evaluators 40 Checklists to prepare Controllers Need to establish some public messages for day one about 17 Food for SCVWD 19 Food for Op Area ?? 45 Get all contact info in planning document Day Two Action Plan for all players to all players Day Two Action Plan for all players to all players Specific to Establish AAR conference date to share with participants Get EOC phone numbers for SJWC in 2-PECS Prepare evaluation form, sent to Cindy for her comments 13 Comm and Computer Finalize SJWC SitStat (Colby, Eng., Fuel) Calculate fuel requirements for all SJWC needs 18 Food for SJWC Set up SJWC EOC with Status and maps in advance of the Test Virtual Controller Control 12 Comm Check - SJWC 20 Video/Pictures - Op Area Send out Save the Date for AAR on 5/30 8 How will we do AAR Can Alex G take the lead on managing/controlling PIO play? 42 Complete list of simulators (What positions needed?) Need controllers and Bingo Card Co-Pilot! 22 Video/Pictures - SJWC Get KML of affected areas in SCC Get Fuel and Generator contact to help with MSEL @ State Use of pictures for submitting cost recovery Identify and confirm SCVWD SimCell people 46 Simcell emails set up. Local road closure play for sjwc(crews calling in that they don't Polycom set up at SimCell for Water MAC with Op Area HR to determine Shift Rotation with Ops and Distr. Car Pool for SJWC Staff and Fuel Estimates Update radio at Op Area for SJWC and SCVWD Get email and phone #'s in EOC for Med Health Branch Where will Public Health PIO Play? County or SJWC SimCell Where will Joseph, DDPH be located? OA or SimCell Owner Wollbrinck All wollbrinck Woll Stew art/w ollbrinck Wollbrinck Wollbrinck wollbrinck/stewart/PIOs Martinez Stew art All Cindy Jim stewart/wollbrinck wollbrinck Wollbrinck All Jim Plans/Logs Wollbrinck plans-planners Wollbrinck Wollbrinck Gee Wollbrinck w ollbrinck/stew art Alex All Hovey Due Date 3/22/2013 4/5/2013 4/5/2013 4/18/2013 4/19/2013 4/19/2013 4/19/2013 4/23/2013 4/30/2013 4/30/2013 5/1/2013 5/5/2013 5/5/2013 5/5/2013 5/5/2013 5/5/2013 5/6/2013 5/6/2013 5/6/2013 5/8/2013 5/10/2013 5/10/2013 5/13/2013 5/15/2013 5/20/2013 5/30/2013 Complete Notes done What will all other players do for injects done done done done Needed for TTX N/A done done Working with C Moore done done done SJWC done done done done SJWC N/A done done Jacob W stewart Stewart/Wollbrinck Stewart/wollbrinck Tony Wollbrinck Wollbrinck Wollbrinck Wollbrinck/HR/Ops/Dist Wollbrinck/HR/Ops/Dist/ Wollbrinck/Ndah Cindy Alex wollbrinck NEED SJWC Leaks Road Closures deceminated to all done done done done 5/3 in process 5/3 in process don done Done Probably virtual Both

Master Scenario Event List Inject # Controller Inject Name 2 SCCOES 3 SJWC 6 CDPH 7 Gilroy 8 Gilroy 9 SCCOES SJWC Controller 800 SJWC Controller 0815 hrs Operation Generator Comm Check (iPhone text Requesting a SitStat Requesting a SitStat 0915 hrs News reporter Op Area EOC 0930 hrs Parks & Rec Red Cross Agency Rep Walmart Foundation Rep DDWEM Assistant 1000 Division Chief 0900 hrs 0900 hrs 0940 hrs 1000 hrs 20 CDPH Operation Fuel Continue Issuing "Public Notice- 21 SJWC Leak on SP 1100 hrs 22 SCCOES Governor is coming 1100 hrs 13 SCCOES 14 SCCOES 15 Gilroy 16 SCCOES 17 CDPH 18 SCCOES 19 SJWC 23 SJWC 24 CDPH 25 CDPH 26 CDPH Place Updated Leaks in Plans Folder Road Status - Who to start decemination of information to water sector Notified that Bascom Generator has 24 hours of life left. Engine going out. CDPH DDWEM HQ Assnt Div Chief requests a comm check on the iPhone text We would like to have an up to date water system Situation Status within the next 15We would like to have an up to date wastewater system Situation Status within The Public Works Department will not be able to provide a Situation Unit Leader for Operational Area EOCs (or can be self deployed by the DE) - request an agency CDPH DDWEM HQ (request or instructions can also come through CAHAN) - Marcy CDPH DDWEM HQ DDWEM HQ - CAHAN Coordinator, at the request of the DDWEM People are reporting that they have had no running water for 3 days. They need The Parks and Recreation Department will not be able to provide a Plans Section Chief The Red Cross folks at Wheeler would like some assistance in setting up a shelter Walmart Foundation is sending bottled water. Prepare for five 53' truck/trailers with CDPH DDWEM HQ (request or instruction can come through messaging and email) Need 35 trained staff to supervise spontaneous volunteers We Op Area is making an emergency fuel request. They need our needs for the next Still incomplete information from areas affected and continued aftershocks. Found leak on SP Right of Way that is leaking about 100 GPM The Governor wants to tour some affected areas in the South Bay. He plans to arrive Plans Section District Engineers (Contra Costa DDWEM Unit Chiefs who have the All of DDWEM through CAHAN 900 Open Shelter Walmart Foundation Situation Status Request Cal Volunteers Request 11 CDPH Plans Section SJWC Controller DDWEM Assistant Division Chief Op Area EOC Water Desk Op Area EOC Public Works (?) Situation Unit Leader Operational Area EOCs (or can be CDPH DDWEM HQ - Assnt Div. Chief CDPH DDWEM HQ - Assnt Div. Chief 0900 hrs 12 CDPH Inject SJWC Plans 0830 hrs EMMA 1 Sit Stat Agency Representative Comm Check (satellite phones) CAHAN alert update Media coverage of water outage EMMA 2 Plans Coordinator 10 CDPH Recipient Title SJWC EOC Players 0800 hr Leak Update 4 SJWC 5 SJWC Simulator's Title 0730 hrs 1 SJWC Time of Inject 900 900 910 1000 hrs 1000 hrs EVC Plans Section DDWEM Unit Chiefs who have the Gilroy EOC Field Services Branch Gilroy EOC Field Services Branch Op Area Director Gilroy EOC LOGS Section Chief Op Area EOC District Engineers San Francisco Logs Personnel SJWC Controller Plans Section District Engineers - Water system 1100 (Contra Costa (Choose one for CARES SJWC Ham Radio REOC Op Area EOC 1300 Cancellation of the BWN Issue Boil Water Notice Requests for 500000 gallons of Water system 1300 (Choose one for Water system 1130 (Choose one for Water system 1130 (Choose one) DDWEM Districts Water system contacts DE to District Office Shift Change Set up WSSP in WebEOC - Just in time Training on day of. Water MAC Conference Call BWN was issued two days ago. A water system(one for each county) has reviewed Earthquake aftershock renders three different water systems mains (choose) District Office receives call from water system requesting large quantity of bottled Expected Actions Shift sets up laptops, completes checklists Contingency Inject Delivery Method Flowchart this voice Controller Delivery Voice and Electronic Transfer Voice from SJWC Controller Generator to be found and work TBD to direct play Ops walk up to with Op Area, State and Feds to replace generator plans chief DDWEM Unit Chiefs who have Text message, the iPhone and GETS card email via iPhone, FSBD requests same from City Voice from local Water staff and sends it to Op controller FSBD requests same from Voice from local SCRWA staff and sends it to controller Op area Logistics will place order to Coastal Region for Contextual Your choice DDWEM Agency Text message and Representative reports to the email DDWEM Unit Chiefs who have the satellite phones - Respond satellite phones All of DDWEM through CAHAN CAHAN alert Receive CAHAN alert and system Work the issue and figure out a What are we doing solution then communicate it to about all the Phone Op area Logistics will place order to Coastal Region for Contextual Your choice Activation request sent via text Voice from local page to selected mebers of the controller Determine five Points of Do we have five Dispensing complete with staff, PODs ready for the Phone DDWEM Unit Chiefs who have Text message and the iPhone - District Engineers email Work with Ops to evaluate New SitStat and transfer to WSSP Coordination of Cal Volunteers Contextual Determine the amount of fuel needed and send info to Op Continue Issuing "Public NoticeConsumer Alert During Water Make plans for Governor's arrival. Identify affected areas DDWEM Districts review information provided and decide Water system and DE/staff work to develop the Boil Water District Office receives request and forwards to the OAEOC to Flow Chart This Have you made plans for the Your choice voice email HAM Radio Call Phone email email, media Call from water system - Time Inject was Delivered Comments This will give the two something to do while WSSP comes on line. Can go via e-mail if a receiving e-mail at Op Area is provided. Can also go via Can go via e-mail if a receiving e-mail at Op Area is provided. Can also go via This is joe test test test

New SimCell Strategy

Master Scenario Event List (MSEL) Inject # Controller Time of Inject Simulator's Title 1 SJWC 0730 hrs SJWC Controller 2 SCCOES 0800 hr 3 SJWC Inject Name Leak Update 4 SJWC 5 SJWC 5.1 SJWC 6 CDPH 7 7b-SCCoes 8 Gilroy 9 SCCOES 10 CDPH 11 CDPH 12 CDPH 13 SCCOES 800 SJWC Controller 0815 hrs Operation Generator Operations Generator Push Comm Check (iPhone text Requesting a SitStat Requesting a SitStat 0830 hrs 0900 hrs 0900 hrs EMMA 1 Sit Stat Agency Representative Comm Check (satellite phones) CAHAN alert update Media coverage of water outage 0900 hrs 0915 hrs (after briefing) Recipient Title SJWC EOC Players Plans Section SJWC Plans SJWC Controller 1011 SJWC Contractor DDWEM Assistant 900 Division Chief Op Area EOC Water Desk Op Area EOC Public Works (?) Situation Unit Leader Operational Area 900 EOCs (or can be CDPH DDWEM HQ 900 - Assnt Div. Chief CDPH DDWEM HQ 910 - Assnt Div. Chief Plans Section SJWC Logistics DDWEM Unit Chiefs who have the Gilroy EOC Field Services Branch Gilroy EOC Field Services Branch Plans Section District Engineers (Contra Costa DDWEM Unit Chiefs who have the All of DDWEM through CAHAN News reporter Op Area EOC SCC EOC Medical Cupertino EOC/P&I Health Branch SCC EOC Ops Cupertino EOC/P&I Section Coord 13a SJWC Human Waste 0926 hrs 13a.1 SJWC 1001 hrs 14 SCCOES Human Waste EMMA 2 Plans Coordinator 15 Gilroy Open Shelter 0940 hrs 0950 hrs 18 SCCOES Fuel Transport Walmart Foundation Cal Volunteers Request 1000 hrs EVC Logs Personnel 19 SJWC Operation Fuel 1000 hrs SJWC Controller Plans Section 1035 hrs 17 CDPH Fuel Request Continue Issuing "Public NoticeSituation Status Request 18 SJWC Leak on SP 1100 hrs 19 SCCOES Governor is coming 1100 hrs 15a SJWC 16 SCCOES 19a SLWC 20 CDPH 0930 hrs 1000 hrs Parks & Rec Op Area Director Red Cross Agency Gilroy EOC LOGS Rep Section Chief Western Oil Walmart Foundation Rep Cupt Sanit District Engineers 1100 (Contra Costa DDWEM Assistant 1000 Division Chief WSUL County Op Area EOC County Logs Proc Water system (Choose one for District Engineers San Francisco CARES SJWC Ham Radio REOC Op Area EOC Inject Shift Change Set up WSSP in WebEOC - Just in time Training on day of. Place Updated Leaks in Plans Folder Road Status - Who to start dissemination of information to water sector Notified that Bascom Generator has 24 hours of life left. Engine going out. Mechanic out, unavailable for 1 week. What do you want to do? CDPH DDWEM HQ Assnt Div Chief requests a comm check on the iPhone text We would like to have an up to date water system Situation Status within the next 15We would like to have an up to date wastewater system Situation Status within The Public Works Department will not be able to provide a Situation Unit Leader for Operational Area EOCs (or can be self deployed by the DE) - request an agency CDPH DDWEM HQ (request or instructions can also come through CAHAN) - Marcy CDPH DDWEM HQ DDWEM HQ - CAHAN Coordinator, at the request of the DDWEM People are reporting that they have had no running water for 3 days. They need Residents' human waste accumulating due to inability to flush. What is being done to Follow up on earlier request. Residents' human waste accumulating due to inability The Parks and Recreation Department will not be able to provide a Plans Section Chief The Red Cross folks at Wheeler would like some assistance in setting up a shelter We have located fuel at SAC terminal but need Homeland Security clearance to load Walmart Foundation is sending bottled water. Prepare for five 53' truck/trailers with Need 35 trained staff to supervise spontaneous volunteers We Op Area is making an emergency fuel request. They need our needs for the next Please deliver 1000 gallons of diesel fuel to 12345 Elm St. Cupertino within next 24 Still incomplete information from areas affected and continued aftershocks. CDPH DDWEM HQ (request or instruction can come through messaging and email) Found leak on SP Right of Way that is leaking about 100 GPM The Governor wants to tour some affected areas in the South Bay. He plans to arrive Expected Actions Shift sets up laptops, completes checklists Contingency Inject Delivery Method Flowchart this voice Controller Delivery Voice and Electronic Transfer Voice from SJWC Controller Generator to be found and work TBD to direct play Ops walk up to with Op Area, State and Feds to replace generator plans chief Move to find alternative Hault and move to Generators next step phone DDWEM Unit Chiefs who have Text message, the iPhone and GETS card email via iPhone, FSBD requests same from City Voice from local Water staff and sends it to Op controller FSBD requests same from Voice from local SCRWA staff and sends it to controller Op area Logistics will place order to Coastal Region for Contextual Your choice DDWEM Agency Text message and Representative reports to the email DDWEM Unit Chiefs who have the satellite phones - Respond satellite phones All of DDWEM through CAHAN CAHAN alert Receive CAHAN alert and system Work the issue and figure out a What are we doing solution then communicate it to about all the Phone Explanation of existing plans for human waste removal. Prompt email Explanation of existing plans for human waste removal. Prompt email Op area Logistics will place order to Coastal Region for Contextual Your choice Activation request sent via text Voice from local page to selected mebers of the controller Time Inject was Delivered Not an actual inject, it's an action and we'll take care of it when he comes in. This will give the two something to do 830 while WSSP comes on line. Work with Ops to evaluate New SitStat and transfer to WSSP Solve the problem Voice Determine five Points of Do we have five Distribution complete with staff, PODs ready for the Phone Coordination of Cal Volunteers Determine the amount of fuel needed and send info to Op Contextual voice Ability to fill the request? Continue Issuing "Public NoticeConsumer Alert During Water DDWEM Unit Chiefs who have the iPhone - District Engineers Make plans for Governor's arrival. Identify affected areas Your choice email email Text message and email Flow Chart This Have you made plans for the Comments 745 830 Received info at 1130 hrs 945 Kept wanting to fix This failed, decided to move generators 1015 from field to main office. Had to hault 900 Slow start, SCCEOC did a briefing. Can go via e-mail if a receiving e-mail at 900 Op Area is provided. Can also go via Can go via e-mail if a receiving e-mail at 900 Op Area is provided. Can also go via Al's email sent 1226 hours al.lehenbauer@calema.ca.gov Call taken by Laurel and she is actively 935 working on this. I sent email to Mel To be conducted tomorrow by/with Marcy Barnett. Implemented, needed to do many 930 password resets. Still ongoing. Received call back form Lead PIO and 935 they have set up seveal points of 0926 hrs 1001 hrs sent 1226 hours 940 0950 hrs Pat's cell - Called at 1003 and 1003 confirmed they knew we are coming. I Kelly is handling this one - pqm Ops and Planning working on numbers 1000 for logistics. 1030 Interesting. BWN issued wide. 1130 Perhaps this one will assist in not Sent to Richmond through Mel Yee and 1013 others. Response from Mel Yee - email HAM Radio Call Phone Called 1107 hours. Gave all the 1107 information about the Govenor's arrival.

EOC Activation

Common Operating Picture Content Basic infrastructure-roads, water, power, phones, Medical care-hospitals, clinics, Essential Resources-shelter, food, water, sewer Hazard recognition and identification-spills, evacuation Emergency broadcast system-TV, radio, websites Services-schools, fuel, Public transportation-buses, light rail, airport, BART Government notifications-quarantines, curfew Family/individual status Needs and Resources-competencies and coordination Authorities-government, FEMA, OES Recovery services

Key to Common Operating Picture Requirements - Selfish/Altruistic Your Needs What You Want to See/Know? When Do You Want to See/Know it? Your Gives What can you provide? When can you provide it? Who has Decision Authority to Commit/Submit?

Sit-Stat Leaks Fires Road Closures Power Outage Fruitdale X Sherman Oaks Stevens Canyon Rd. Miller X Dial Stevens Creek X Winchester S. Daniel X Neal Taylor X 1st Rainbow X Bretmoor Santa Teresa X Cottle 2nd X San Fernando Alma X Pomona Bascom X 280 Parkmoor X Meridian Bascom X White Oaks Scott X Mayellen Camden X Hwy 85 Thornton Way McCellan X Stelling Patton X Scott Prospect X Miller Maywood X Bascom Delmas X Jerome Meridian X Camden Capital Expy X Ocala

The SJWater View

Sit-Stat Leaks Fires Road Closures Power Outage Fruitdale X Sherman Oaks Stevens Canyon Rd. Miller X Dial Stevens Creek X Winchester S. Daniel X Neal Taylor X 1st Rainbow X Bretmoor Santa Teresa X Cottle 2nd X San Fernando Alma X Pomona Bascom X 280 Parkmoor X Meridian Bascom X White Oaks Scott X Mayellen Camden X Hwy 85 Thornton Way X McCellan X Stelling Patton X Scott Meridian X Camden Prospect X Miller Maywood X Bascom Delmas X Jerome Capital Expy X Ocala

Common Operation Picture Event Data Utilities Event Data Event Data Private Sector Event Data Transportation 38

Emergency Management Social Networking How Do We Connect?

WARN/CDPH http://www.ehib.org/page.jsp?page_key=61#heading

Committee Focus • • • • • • • Compliance with General Order 103-A’s safety standards Compliance with Assembly Bill 1650’s emergency preparedness requirements Preparation and updating of utility emergency preparedness plans on file with the California Department of Public Health Inter-company communications and support on actual disasters Ongoing interface with Cal EMA, particularly through the Golden Guardian Exercise Program: California’s annual statewide emergency operations exercise series; coordination between NorCal and SoCal water utilities Leveraging the California Water/Waste Water Agency Response Network (CalWARN) with CWA member companies Statistical reports, surveys, etc. on safety-related issues for regulated water companies

Productive Paranoia Paranoid behavior is enormously functional if fear is channeled into extensive preparation and calm, clear headed action. ~Jim Collins, Great by Choice Productive Paranoia. Collins categorized successful leaders as "paranoid, neurotic freaks." They are always preparing for when, not if, the next big disruption is going to happen. They may be preparing for the worst -- one company he studied prided itself on predicting the majority of the recessions in the past several decades -- but their pessimism pays off.

Water Utility Emergency Response Preparedness to Profits California Water Association jim_wollbrinck@sjwater.com May 30, 2013

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