Published on July 13, 2016
2. WORK EXPERIENCES I. Willis Towers Watson Software Developer January 2016 – July 2016 Projects: A. TAS UK Client Systems Data Conversion Detailed Tasks: A. Collaborate effectively with the Manila and UK Team. B. Ensure deliverables are submitted on the target date and number of hours based on the dashboard. C. Avoid more than 2 iterations from the client and communicate with the team at all times for the updates and queries. D. Follow the standards and best practices to improve processes. (Development, Unit Test, Peer Review, and Documentation) E. Actively participate in client discussions/meetings and maintain harmonious relationship with the Manila and UK Team. II. Hewlett Packard Philippines Application Operations Engineer November 2014 – November 2015 Projects: A. Wintel Administration B. Batch Management/Scheduling C. UCMDB Detailed Tasks: A. Provide support to customers using incident, requests, problem and change management. B. Ensure project deliverables are met in conjunction with transition timelines. C. Perform proactive analysis of incident data in an attempt to identify recurring incidents or emerging trends. D. Ensure quick and quality resolution of incidents that are escalated to Deep Technical Support. E. Ensure proper and accurate performance monitoring. F. Being responsive to clients whilst following the principle and procedures of the quality management system. G. Identify, analyze problems and suggest improvements identified in area of responsibility and implement those with a recognized business benefit. III. Indra Philippines Junior Cosultant/Systems Engineer May 2012 – May 2014 Projects: A. Recursos B. Smart TNT Migration C. Smart Analytics and Reports Detailed Tasks: A. Produce quality, accurate and timely deliverables assigned such as analysis, development, testing and implementation. B. Actively participate in client discussions/meetings, resolution of issues, and be able to understand the client’s business and requirements. C. Understand and efficiently use applicable project tools. D. Create and update applicable and required documentation. E. Maintain harmonious relationship with the team and provide assistance to teammates when necessary.
3. EDUCATION AND TRAINING I. Bachelor’s Degree A. University of Santo Tomas Bachelor of Science in Information Systems 2007-2012 II. Trainings Attended A. Unix and Perl Scripting Indra Philippines, Inc. July 2012 B. SAP Business Objects (BOBJ) Indra Philippines, Inc. July 2012 C. Oracle Business Intelligence Enterprise Edition (OBIEE) Bootcamp Indra Philippines, Inc. May 2012