Published on February 28, 2014
How Sales Cloud can help transform your business Supercharge Pipeline and Sales Productivity With the World’s #1 Sales Application Tuesday 25th February 2014
Agenda & Speakers • Introduction to Sales Cloud - Ian Dodds, Enterprise AE, salesforce.com • How we use Salesforce -Simon Driscoll, Sales & Contract Support Manager, Business Stream • Sales Cloud Demo - Jonathan Dingwall, Principal Sales Engineer, salesforce.com Questions: • Questions box in on the right of the screen or on Twitter #salescloud
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Hard to Drive Performance if Sales Process is Broken Not Enough Pipeline Not Enough Time Selling Underperforming Reps Limited Insights Missed Target No lead routing No mobile access Poor data quality Hard to find information & experts No social insights Time wasted on emails & approvals Inconsistent selling process Lack of reporting flexibility Limited coaching and feedback No real-time visibility Limited automation Too many spreadsheets
Enabling Sales Performance Cloud . Mobile . Social +28% Sales Grow Pipeline Increase Sales Productivity Improve Rep Performance Gain full Insight +38% +36% +26% +45% Improved lead conversion Higher productivity Higher win rate Improved forecast accuracy Source: Salesforce.com Customer Relationship Survey conducted March 2013, by an independent third-party, Confirmit Inc., on 5,200+ customers randomly selected. Response sizes per question vary.
Simon Driscoll Sales & Contract Support Manager
Background Level playing field for competition Water Services Scotland etc (2005) Act 140,000 Independently financed, managed & governed sites £357 Customer choice million market
Why Salesforce? Copy Cloud goes model here aligned with IT strategy Copy goes here Flexibility and ease of use AppexChange Market leaders Copy goes here Engagement model Copy goes here Copy goes here Natural synergy
Our journey Moving into other departments 15 licenses just for Sales 2009 Over 300 licenses and 100K portal licenses Implemented throughout whole company 2011 2013 Today
How we use Salesforce
Copy goes here Copy goes here Contract management Renewal strategy Copy goes Pipeline and here opportunity management Copy goes Approval here processes Copy goes here Customer insight
Want to find out more? • If you are already a Salesforce customer, then please speak to your AE for follow up • Or visit our Salesforce1 Sales Cloud page: http://bit.ly/1eN7ETL • Read the full story of Business Stream: http://bit.ly/1dHrDkS • Webinar recording and slides to follow
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