Published on January 1, 2009
Customer Service Module Corona Community Library
RFID (Radio Frequency Identification) Faster check ins and check outs Customers serve themselves Staff spend more time helping customers find information Better security
Faster check ins and check outs
Customers serve themselves
Staff spend more time helping customers find information
Check out Materials The new circulation desk Check out, pay fines
The new circulation desk
Check out, pay fines
A Closer Look Display shows video on how to insert your library card Self-check available in three languages
Display shows video on how to insert your library card
Self-check available in three languages
Book Returns from CSM Agency External book slot RFID reader inside book slot
External book slot
RFID reader inside book slot
Book Return Cont’d Behind the scenes material check-in The sorter distributes materials to appropriate locations
Behind the scenes material check-in
The sorter distributes materials to appropriate locations
Book Sorter Distribution bins from sorter
Distribution bins from sorter
Resolve customers' problems quicker. Deliver highly personalized customer service for higher customer satisfaction and increase your revenue.
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