Customer satisfaction survey

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Published on March 10, 2014

Author: elsafyalex

Source: slideshare.net

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Jiangmen DianYi Display System Manufactory Building No.1, Yizhongwei Industrial Park, Lile Town, Jiangmen , Guangdong ,China Tel: 86 750 3811000 Fax: 86 750 3820 999 Email: sales06@china-display.com Website: www.china-display.com Dear friends: We wandered unknowingly that were more than 10 years. In the meantime, no matter you were one of our friends past by in a short time, or is an old friend of many years of knowing each other. We are very grateful to you for our love. In order to improve the quality of our products, and level of service to our business, providing customers with satisfaction, please give us your precious 5 minutes, completing the questionnaire, we will mark your feedback and improve something for you in future service! NOTE: Satisfaction quantitative indicators - Very Satisfied: (80 ≥) Satisfaction: (70 ~ 80) Ordinary: (60 ~ 70) , Dissatisfied: (60 ≤) Contact name Department Intention Products Something about salesman: 1.Service Attitude □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 2.Expression language □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 3.Familiar product □Very Satisfied □Satisfaction □Ordinary □Dissatisfied Something about product’s quality 4.Design of product □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 5.Quality of product □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 6.Packing of product □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 7.Price of product □Very Satisfied □Satisfaction □Ordinary □Dissatisfied Something about After-sales service 8.Speed of feedback □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 9.Delivery capacity □Very Satisfied □Satisfaction □Ordinary □Dissatisfied 10. Transportation □Very Satisfied □Satisfaction □Ordinary □Dissatisfied Comments or suggestions for products, services and company Thanking for your time very much! Have a nice day! ^_^ Building No.1, Yizhongwei Industrial Park, Lile Town, Jiangmen, Guangdong,China Tel: 86 750 3811000 Fax:86 750 3820 999

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