Customer Experience On-Demand Webinar Series - Proactive Contact: The Mobile Consumer – Easier to Reach, Harder to Engage

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Information about Customer Experience On-Demand Webinar Series - Proactive Contact: The...
Technology

Published on April 14, 2014

Author: VerizonEnterpriseSolutions

Source: slideshare.net

Description

Today’s consumer is bombarded with marketing – made easier thanks to social media and mobile devices. But what those consumers are getting are often general, one-to-many messages short on personalization. There’s little giving the messages personal meaning.

Watch “Proactive Contact and The Mobile Consumer,” the third session of our four-part webinar series, to discover how you can use data about specific customer preferences and behavior to deliver the right message, at the right time, through the right channel.

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