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Critical incident appraisal to conduct a performance

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Information about Critical incident appraisal to conduct a performance
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Published on March 4, 2014

Author: Performance-appraisal

Source: slideshare.net

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Critical-incident appraisal to conduct a performance

Critical incidents refer to things that happen in the workplace that are out of the ordinary and can be used to judge an employees ability to respond to any variety of issues. These dont have to be negatives, they can be positives. Critical incident is subjective. Example 1: Problem in manufacturing - couldn't get the product out the door as promised. THe employee volunteers to work overtime on Saturday to help catch up. This is a critical incident and is noted by the supervisor and at review time is used to commend them. Example 2: The employee spots a safety hazard and brings it to the supervisors attention. Or he or she submits a cost savings idea that saves the company money. Example 3. Employee falls asleep during working hours and supervisor wakes him or her up. All of these are critical incidents and go beyond the normal procedural methods of employee evaluation such as attitude, punctuality, keeps work area neet....etc...etc.

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