Communication process with Derek Hendrikz

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Information about Communication process with Derek Hendrikz
Business & Mgmt

Published on March 10, 2014

Author: derekhendrikz

Source: slideshare.net

Description

Communication Process with Derek Hendrikz slides covers the definition, process, objectives and assumptions on communication. Essential for understanding communication skills and important for enhancing communication methodology.
www.derekhendrikz.com

Derek Hendrikz www.derekhendrikz.com

www.derekhendrikz.com

Copyright © 2013 Derek Hendrikz Consulting

Copyright © 2013 Derek Hendrikz Consulting

www.derekhendrikz.com

1. That communication always begins with intent. 2. Communication can take place consciously or unconsciously. 3. The defining factors of any communication are always individually or collectively held beliefs and values. 4. Communication is an act of expression, which can be verbal or non-verbal. Copyright © 2013 Derek Hendrikz Consulting

7. The outcome of communication is always to empower people or processes, to influence change or to maintain relationships. 8. Communication to influence is a negotiation process which needs the other party to say ‘yes’. 9. Communication to empower and maintain is a facilitated process which must result in individual or collective growth. Copyright © 2013 Derek Hendrikz Consulting

Derek Hendrikz www.derekhendrikz.com

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