Communication PPT Content

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Information about Communication PPT Content

Published on April 21, 2009

Author: ReadySetPresent


Communication : Communication Program Objectives (1 of 3) : Program Objectives (1 of 3) To identify steps in taking responsibility for your own communication. To explore the use of words, tone of voice, and body language in communication. To identify ways to establish rapport in communication. To compare “telling” and “asking” questions styles in solving problems. Page 2 Program Objectives (2 of 3) : Program Objectives (2 of 3) Recognize and understand the power of communication. Understand how problems develop due to listening. Identify specific communication problems and apply treatments. Learn techniques to manage and ensure proper communication. Page 3 Program Objectives (3 of 3) : Program Objectives (3 of 3) Enhance your knowledge of non-verbal communication. Apply what you learn to the written word. Know how to use the last resort. Practice, role-play, discuss, and problem solve. Page 4 A Challenge : A Challenge Please write a One Sentence Definition of EFFECTIVE COMMUNICATION. Page 5 Definition of Communication (1 of 2) : Definition of Communication (1 of 2) The exchange of thoughts, messages, or the like, as by speech, signals or writing. To express oneself in such a way that one is readily and clearly understood. Page 6 Definition of Communication (2 of 2) : Definition of Communication (2 of 2) Communication is shared feelings/shared understanding. If you can honestly achieve that goal, you are communicating. Page 7 Methods of Communication : Methods of Communication One-Way Memo, fax, e-mail, voice mail, letter. Two-Way Phone call, in-person. Collaborative Team meetings, consulting, consensus, decision making, group problem solving. Page 8 Communication Advantages : Communication Advantages Increase productivity. Reduce stress. Better understand what others are saying. Better understand how to get your message across. Enhance relationships. Save time and money. Page 9 Who Is Responsible? : Who Is Responsible? The Communicator. How Much Is The Communicator Responsible? 60 Percent! Page 10 Face-To-Face : Face-To-Face Mirror and Match. Page 11 Mirror and Match : Mirror and Match Sentence structure. Tone of voice. Key words. Non-verbal body language. Style of speech. Rhythm of speech. Page 12 Establish Common Goals : Establish Common Goals Think about the other person and his/her goals. Build the bridge from the other side. If you don’t know, ask. Then listen and sincerely care. Help by asking questions to clarify their goals. Frequently restate the goal/s. Page 13 Ten Barriers and Gateways : Ten Barriers and Gateways Page 14 Asking Questions : Asking Questions Page 15 Once Understanding Is Met : Once Understanding Is Met Focus on Influencing or Problem Solving. Page 16 Enhance Relationships : Enhance Relationships Page 17 Slide 18: What is your next step? Page 18 Slide 19: Page 19 Download “Communication” PowerPoint presentation at ReadySetPresent.com123 slides include: Exploring the critical elements of good communication, different methods of communication, keys to effective listening, 6 slides on listening techniques, improving your listening, asking vs. telling, barriers and gateways to communication, effective business communication, why attending is important, responding to content, posturing and observing and feedback, nonverbal communication, including eye contact, language barriers, how to's and more. Royalty Free - Use Them Over and Over Again.

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