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Information about Communicate
Business & Mgmt

Published on March 15, 2014

Author: TejKiran2


Your Key to Professional Success Effective Communication

How Important is Communication? • Employers hire effective communicators • Survey of Fortune 500 executives links communication skills to business success

Planning Your Purpose • General Purpose – Entertain – Inform – Persuade • Specific Purpose – To inform the committee about the . . . – To persuade the board that . ..

Planning Your Structure • Preview • Present • Review

Planning Includes Good Writing • Thesis statement • Logical outline structure • Clear transitions between ideas • Concise, concrete language

Planning Includes Practice

Delivery • Eyes • Body • Voice • Clothes

Effective Delivery Requires Eye Contact • Direct eye-to-eye contact • Sustained 5-10 seconds • Asks for acknowledgment

Effective Delivery Requires Good Posture • Posture –Stand tall –Balance weight forward –RELAX

Effective Delivery Uses Movement • Movement –Voluntary, not involuntary –Purposeful –2 steps--not the two-step

Effective Delivery Uses the Hands • Hands –Natural gestures –Waist or higher –No hands in pockets –No nervous manipulators

Effective Delivery Uses the Body • 92% of communication is non-verbal

Effective Delivery Uses the Voice • Clear enunciation • Vocal energy • Avoid non-words • No gum!

Effective Delivery Uses the Voice • Vocal Variety –Pitch –Rate –Volume • Vocal Energy

Dress for Delivery Success • Clean and pressed • Comfortable • Well-fitting • Professional • No hats, jeans, or sneakers

Effective Delivery Requires Practice

Using PowerPoint • Lighting • Aesthetic Appeal • The Two Most Important Rules

Lighting and PowerPoint • Speaker needs light for non-verbal communication • Audience needs light to read / write • Effective projection requires a darkened room

PowerPoint and Aesthetic Appeal • K. I. S. S. • Minimal Text • Clear Images • Strong contrast between text and background

The Two Most Important Rules • Visual aids--not speaking notes • The fact that you can doesn’t mean that you should

Effective Communication • Critical to your success • Starts with good planning • Requires practice • Uses the eyes, the body, the hands, and the voice purposefully • Uses visual aids effectively

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