Published on February 4, 2014
Brewer-Garrett Service Computerized Maintenance Scheduling, Call Tracker, & Mobile Field Technician Cutting Edge Customer Service
Computerized Maintenance Scheduling assures that customer equipment receives exactly the right maintenance at exactly the right time. Call Tracker allows for real-time updates to critical information regarding the performance of each facility. Maintenance tasks based on your equipment needs Real time updates to critical information regarding facility performance Streamlined operations management Easy to communicate information
COINS Mobile Technician extends COINS to field technicians.
• Serviced equipment Client data available to technicians: • Previous calls • Preventive maintenance tasks • Specific site information
• Eliminates re-keying data from handwritten service reports and paper timesheets • Tracks technicians in near real time • More Timely completion of work orders • Management approved timecards are sent electronically to Payroll Improves Productivity
Technicians are familiar with customer facility history whether or not they have been to the site before. Customers receive electronic service reports via e-mail or fax which includes: • All completed work • Billable details • Customer’s approval signature
For more information about service at Brewer-Garrett call Greg McDonald at 888-774-9405
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