Published on February 21, 2014
Benefits Advisor and Health Advisor CodeBaby®Healthcare Solutions CodeBaby Intelligent Virtual Assistants improve the patient & member experience. Improved application accuracy and completions: CodeBaby combines various tools within the experience to ensure site visitors complete enrollment and accurately ﬁll out forms with as little as hassle as possible. Reduced contact center & agent usage: Research shows the cost of the average virtual assistant enabled selfservice session ranges from $1-3 USD, compared to over $10 USD for an email response and $33 USD for a telephone call. In addition, the CodeBaby virtual assistant works 24/7, never gets sick, provides consistent information, and displays an always sparkling personality. Enhanced healthcare selfservice: The virtual assistant optimizes and encourages the use of popular website tools, such as appointment scheduling, physician locators, symptom navigators, and health libraries. And with platform optimization, we deliver the right experience to any form factor: desktop, tablet, smartphone, or kiosk. Healthcare Platform Integrated Customer Experience Enterprise Data Enterprise Data Increased patient motivation & self management: The virtual assistant can work as a digital health coach to deliver personalized motivational messages, walk the patient through health assessments, or give guidance during ongoing care management. Knowledge Bases Click-to-Call Knowledgebases Click-to-Call Click-to-Chat Email/Contact Forms Click-to-Chat Email/Forms ©2014 CodeBaby Corporation, Inc. All rights reserved. www.codebaby.com
Benefits Advisor and Health Advisor 7070 CodeBaby®Healthcare Solutions for providers Accelerate your patient engagement strategy for better health & financial outcomes. The Health Advisor solution delivers consistent health management and drives better health behaviors by engaging patients on websites, PHRs, and care management platforms. From the ﬁrst website contact to hospital discharge, it helps you achieve your value-based objectives by improving care quality and patient satisfaction. http:// player.vimeo.com/ external/ 64343758.hd.mp4? s=14a186baa4c04376 Engagement “Myra” explains the health risk assessment & the importance of a good program. for payers Maximize enrollment, reduce costs, & increase member loyalty through interactive guidance. The Beneﬁts Advisor solution guides your consumers to make fully informed insurance and beneﬁts coverage decisions to help you build and nurture member communities. It simpliﬁes health plan complexity through real-time decision support and plan education while lowering operational expenses. 75% http://player.vimeo.com/ external/ 78013719.hd.mp4? s=cee343e912d62fa59 c73c4daf341ebcb “Chloe” educates, engages, and helps consumers choose the best plan for their needs. Contact us for more information or to schedule a demo: firstname.lastname@example.org ©2014 CodeBaby Corporation, Inc. All rights reserved. www.codebaby.com 80% Accuracy 95% Completion
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Read this data sheet to find out how CodeBaby Intelligent Virtual Assistants improve the patient & member experience.
Read this data sheet and watch videos to learn how: CodeBaby Health Advisor Intelligent Virtual Assistant solutions accelerate your patient engagement ...
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