Client presentation formatted

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Information about Client presentation formatted

Published on February 19, 2014

Author: LWInvestigations


Our People Make the L & W Difference Thank you for taking a moment to learn more about our services

Our People Make the L & W Difference Auto And Property Activity Checks Asset/Background Medical/Clinic Inspections Surveillance/Activity Checks Witness Statements Workers Compensation Disability Investigations Liability Investigations Nationwide Coverage

182 Turnpike Rd. St. 101 Westborough, MA 01581

182 Turnpike Rd. St. 101 Westborough, MA 01581

182 Turnpike Rd. St. 101 Westborough, MA 01581

How we handle your investigation Assigning a Case L&W offers several convenient ways for you to assign a case. Your comfort level and/or company policy, will dictate the best method to suit your needs. You can assign a case by phone, email (secured), or by using our online case assignment form (SSL encrypted). Once the case has been assigned, you will receive an electronic confirmation and direct verbal contact by an L & W representative, all within 2 hours or less. Your Case Manager Each client has an assigned manager who monitors each case from beginning to end. The manager communicates frequently updating the client as the case evolves. The manager is available 24/7 to service your needs. Your Investigation from Beginning-to-End     Specialized, local Investigator Pre-Investigation Consistent communication 4-5 hour break off rule Our Quality Control Team L&W has a quality control team that is highly experienced and skilled in report writing.  Every report goes through investigator to the general manager, all of our reports are then carefully reviewed by our corporate Quality Control  team.

Representative sampling of L&W’s customers

What our clients have been saying about L & W Investigations…   ESURANCE (Brooke Capps) I just wanted to alert you to another file that Steve investigated FANTASTICALLY.   Steve practically infiltrated the insured's workplace, and developed a rapport with their HR department that was to allow us to speak to other employees and managers. However, the insured withdrew her claim before we could got to that point. Our insured has graciously decided to pay the $9k in damages herself.   This outcome was because of the great investigation Steve and I did on this claim.   Great job, Steve. You are great to work with!!!!!!!!!!!!!!!!! “Service Life and Casualty Insurance Company (Sherry Miller) has had the distinct pleasure of working with Lyons & Wolivar Investigations for over a year now.  They have proven to be extremely professional in their handling of requested investigations.  Whether it has been for a very limited background check  or locating someone who has been able to "out smart" other investigators, Lyons & Wolivar has always proven to be successful.  When in doubt their investigators are quick to be in contact with any questions they may have in order to provide proficient handling of the case.  The reporting of each case is completed in a format that you are able to scan quickly and locate the information needed. The management of Lyons & Wolivar is incredible.  It has been a pleasure and stress free knowing that when I have turned a case over to Lyons & Wolivar Investigations that I will receive exactly what has been requested.” “Out of the 75 cases with your help, I have been able to close over half due to your work and save our dealerships just about $962,000 since January (2005) through the end of April (2005) alone!” Liberty Mutual Quote (Anthony Quinn) – “Terrific job and impressed with turnaround time.” Hawkeye Security Quote (Bob Richards) – “Report was easy to read, great quick turnaround time and all around impressed!” Allstate Quote (Laura Murden)- “One of the best reports that we have seen!” Montgomery Insurance Quote (Jim Baranowski)- “Really like your work!” Esurance Quote (Jay Bobrowsky)- “Very Pleased with your firm.” Church Mutual Quote (Ruth Potter) – “Very happy with the results and got what I wanted!”

Our People Make the L & W Difference Not your everyday investigations firm…   L&W Investigations specializes in providing investigative services to insurers, TPA's, Law Firms, Corporations, and more.... In addition to providing nationwide coverage, L&W's investigators are highly trained specialists equipped with state-of-the-art surveillance technologies and other advanced systems to provide second-to-none results and service. This includes online case status reports, video delivery by digital download or by CD, DVD or VHS tape, rush services at no extra charge and much more.   L&W Investigations has offices located across the U.S., the Hawaiian Islands and Puerto Rico. For additional information, visit our website at or contact L&W’s corporate headquarters at 508.616.9370. Thank you! We look forward to the opportunity to work with you.

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