Published on November 18, 2007
...and other tales from gov’t 2.0 Citizen superheroes
Tara 'miss rogue' hunt superpowers include: • empathic customer sensory • human behavior precognition • people refocus beams • enhanced word of mouth spreading
chris 'factoryjoe' messina superpowers include: • changing user interfaces in a single bound • super sonic geek whispering • radical opening gamma rays • code wrangling
new zealand although many of our examples are from the U.S. and Canada, New Zealand is the country
the good guys
a.k .a. the cor et ene ts of we b2 .0 openness collaboration community
and of course...trust Trust is at the heart of web 2.0
the bad guys
a.k .a. Tho se by- go ne 1.0 era beh avi our s centralization secrets distrust
Meanwhile...somewhere around the planet...
the case of the horriﬁc data citizens cal & chris save the day
I haven't the You know, Chris, foggiest. Let's So, they log onto the Caltrain site... this is alot of check the fun, but i need to schedule! get going. do you know when the next Caltrain is? GADZOOKS! HOW DO THEY EXPECT US TO UNDERSTAND THIS? not long ago... That will never do...plotting a scheme to I must improve that help, too! nasty interface... And the two of them go off to redesign...
The next day...
To be continued...
speaking of transit, let's go to canada to see what is happening there...
the TTC goes to camp citizen superheroes strike again!
...it all starts with a discussion, mostly on blogs, started by Robert Oullette, who says the TTC needs a bit of citizen intervention quot;barcampquot; style...
...flashback sequence... Ryanne Hodsen - “What the heck is Barcamp?”
Barcamps are characterized by the lack of prescheduling and the phenomenon known as...
Hi!! I'm Mark Kuznicki and I'm Passionate about Civic Engagement! And there was music... So this guy and a bunch of others put this thing on... Is that a Maquette?! Fun! And Designs for the new TTC website... And Ideas for transit in the future...
...and all is well that ends well... http://transitcamp.org/
...now off to find our next citizen superhero!!!
san diego is burning the multi-citizen hero squad
As the fires raged around them, citizens with cameras, phones, computers and other technology recorded...
They reported on everything they could find out so that others could find their loved ones...
They made maps from data gathered from various sources (mostly other citizens recording openly online)...
They took over 10,000 photos, many of which were used by news stations...
...The traditional news outlets have done a fantastic job of sensationalizing the already sensational...If their goal was simply to make me anxious, then job well done... from: http://sitening.com/blog/2007/10/22/ san-diego-wildfire-updates-with-google- maps/
Fortunately, we have the Internet, with its Web 2.0, open API’s, and several clever people who have been able to assemble some very useful information. Here’s my favorite of the bunch. It’s a Google Map of the San Diego area, with polygons and icons showing the perimeter of the ﬁre at various times throughout the past few days, along with road closings, shelter locations, and other updates. from: http://sitening.com/blog/2007/10/22/ san-diego-wildfire-updates-with-google- maps/
Ongoing acts of heroism...
ordinary people doing the league of super citizens extraordinary things
Citizen Heroes in the United Kingdom
Citizen Heroes in CHICAGO
Citizen Heroes in Wausau
Citizen Heroes in Quebec
engaging citizen heroes in ann arbor, michigan
engaging citizen heroes in new zealand
engaging citizen heroes in new zealand
and there are thousands more examples like those out there...
...bringing all of this back to the scene of action: new zealand
So, how do I engage this energy?
ENCOURAG E COLLABOR ATION
how to encourage collaboration 1.be a platform (provide APIs - make data available)
“ A quot;platformquot; is a system that can be programmed and therefore customized by outside developers – users – and in that way, adapted to countless needs and niches that the platform's original developers could ” not have possibly contemplated, much less had time to accommodate. –Marc Andreessen, http://blog.pmarca.com/2007/09/the-three- kinds.html talk to us about stuff like Microformats, APIs and OpenID afterwards!
how to encourage collaboration 1.be a platform (provide 6.show progress APIs - make data 7. take simple, small steps available) 8.reach out to people from 2.publish everything different backgrounds openly and industries 3.be available 9.view the public as a 4.embrace the chaos partner, not a recipient 5.reward contributors 10.run real, open betas
government 2.0 = partnering with engaged citizens
and Cal (iamcaltrain). http://ﬂickr.com/photos/laughingsquid/108769433/
and Mark (transitcamp). http://ﬂickr.com/photos/willpate/528996211/
and Nate (#sandiegofire). http://ﬂickr.com/photos/chris_radcliff/362190770
100% authentic certiﬁed wholehearted trust government 2.0=trust
About those rockin’ images • Many of them are purchased from iStockPhoto.com • Those borrowed from Flickr are: • Cal Henderson: http://ﬂickr.com/photos/laughingsquid/108769433/ • California Fires: http://www.ﬂickr.com/photos/slworking/1721837998/ • Caltrain: http://www.ﬂickr.com/photos/roland/156255158 • Chris and Cal Yell: http://www.ﬂickr.com/photos/stewart/84223661/ • Chris and Cal Laugh: http://www.ﬂickr.com/photos/foolswisdom/86710196/ • TTC street shot: http://www.ﬂickr.com/photos/tracer/117014378/ • Transit Waiting Area: http://www.ﬂickr.com/photos/mag/374819180/ • Accordian Guy: http://www.ﬂickr.com/photos/willpate/381425426/ • Design Slam TransitCamp: http://www.ﬂickr.com/photos/brycej/380827536/ • Whiteboard TransitCamp: http://www.ﬂickr.com/photos/rdi/379668453/ • The Grid TransitCamp: http://www.ﬂickr.com/photos/brycej/380816409/
sites of note: • barcamp.org • kpbs.org/ﬁres • transitcamp.org • microformats.org • getsatisfaction.com/annarbor • openid.net • twitter.com/nateritter • oauth.net • citizenwausau.com • creativecommons.org • chicagocrime.org • wikipedia.org • iamcaltrain.com • coworking.info • ﬁxmystreet.org • ﬂickr.com • groups.google.com • technorati.com • www.safeas.govt.nz • wiki.participation.e.govt.nz • maps.google.com
Tara Hunt email@example.com 415.694.1951 skype: tarahunt747 Chris Messina firstname.lastname@example.org 412.225.1051 skype: factoryjoe www.citizenagency.com www.horsepigcow.com www.factoryjoe.com/blog
Author: Tara Hunt Strategist. Researcher. Interdisciplinarian. Founder, Lime Foundry + Buyosphere. Author, The Whuffie Factor. Speaker. Mother. Karaoke lover.
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