Published on April 17, 2014
Choosing & Implementing a Hardware Platform for Field Service Automation Kim Boggio, Business Development Manager Panasonic Computer Solutions Company September 2006
2 Choosing a Hardware Platform/ Form Factor • TACO • Feeds/ Speeds • Applications - (How many apps?) • Windows affect. • Mobility – integrated or add on? • Environmentals – heat/ cold/ light/ water & dust intrusion • Touchscreen • Vehicle Mount • Weight • Battery life • Processing Power • Prestige/ Coolness factor • R&D • Sourcing • Manufacturing – in house/ OEM? • Future proofing – RAM
3 Procuring the Hardware • Request for Information • Request for Purchase • Field trial with end users • End user feedback • Technical evaluation • 3rd Party testing • Image Development • Purchase roadmap
4 Implementing the Solution • Training – no cold storage • Limited Deployment of Hardware/ Software Solution • 50 to 100 units to the field depending on vendor • Security patches – compliance • Application upgrades - process • Can’t store Lithium Ion batteries • Record keeping – failure rates • Illegitimi non carborundum!!
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