Chatty Cathys & Quiet Keiths: Bridging the Communication Gap

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Information about Chatty Cathys & Quiet Keiths: Bridging the Communication Gap
Business & Mgmt

Published on July 3, 2013

Author: bethbuelow

Source: slideshare.net

Description

“Why can’t they just figure it out on their own?” “What is taking him so long?!” “Why does she keep talking about stuff she doesn’t know about?” “Why can’t we ever have a productive team meeting?”

In the typical workplace, there are a wide range of personality types, all trying to accomplish the same thing but having very different ways of doing it. We often label others as “control freaks” or “fly by the seat of her pants” types, sometimes using even less flattering terminology. Underneath those behaviors is a core personality trait – being introverted or extroverted – that informs whether we prefer to have lots of space or be rapid fire.

So many business challenges have their roots in poor communication. This seminar will close the communication gap between the introverts and extroverts in your business, which opens up everyone to greater productivity and profitability. (PS: Don’t be surprised if you learn some things that help with your personal relationships, too!)

Presented by Beth Buelow, a professional speaker and certified coach who speaks fluent introvert.

The Verity Experience Speaker Series October 23, 2012 Beth Buelow, ACC, CPC The Introvert Entrepreneur Chatty Cathys & Quiet Keiths: Bridging the Communication Gap

www.TheIntrovertEntrepreneur.com

What’s Your IQ*? (use #2 pencils only, please) * Introvert Quotient

What’s Your IQ*? * Introvert Quotient 1. This psychologist coined the term “introvert” in the 1920s: a) Ivan Pavlov b) Sigmund Freud c) B.F. Skinner d) Carl Jung e) None of the above

What’s Your IQ*? * Introvert Quotient 1. This psychologist coined the term “introvert” in the 1920s: a) Ivan Pavlov b) Sigmund Freud c) B.F. Skinner d)  Carl Jung e) None of the above

What’s Your IQ*? * Introvert Quotient 2. The general US population is roughly a) 25% innie, 75% outtie b) 10% innie, 90% outtie c) 60% innie, 40% outtie d) 50% innie, 50% outtie

What’s Your IQ*? * Introvert Quotient 2. The general US population is roughly a) 25% innie, 75% outtie b) 10% innie, 90% outtie c) 60% innie, 40% outtie d)  50% innie, 50% outtie

What’s Your IQ*? * Introvert Quotient 3. Introverts are: a) Shy b) Antisocial c) Party Poopers d) Energized by solitude e) Serial killers in waiting f) All of the above g) None of the above

What’s Your IQ*? * Introvert Quotient 3. Introverts are: a) Shy b) Antisocial c) Party Poopers d)  Energized by solitude e) Serial killers in waiting f) All of the above g) None of the above

How would you describe yourself? Introverted or Extroverted?

www.TheIntrovertEntrepreneur.com

Introvert ≠ Shy

www.TheIntrovertEntrepreneur.com

A Few Disclaimers…

www.TheIntrovertEntrepreneur.com Closing the Communication Gap: Stuff to Understand

www.TheIntrovertEntrepreneur.com Introverts do best with space and quiet to gather and process their thoughts; extroverts enjoy stimulating group work. 1

www.TheIntrovertEntrepreneur.com In general, introverts like to listen, extroverts like to talk. 2

www.TheIntrovertEntrepreneur.com In most situations, introverts process internally, and extroverts externally. 3

www.TheIntrovertEntrepreneur.com Know that extroverts prefer face-to-face, verbal communication, while introverts tend to prefer written communication. 4

Extroverts tend to be outwardly expressive and easier to read; Introverts appear to be more measured and reserved. www.TheIntrovertEntrepreneur.com 5

www.TheIntrovertEntrepreneur.com Closing the Communication Gap: Stuff to Do

www.TheIntrovertEntrepreneur.com Set clear expectations and measures of success. (PS: and be thoughtful about PDA) 1

www.TheIntrovertEntrepreneur.com Give everyone (esp. innies) permission to share ideas that are imperfect and incomplete. 2

www.TheIntrovertEntrepreneur.com Keep meetings on topic and on time. 3

www.TheIntrovertEntrepreneur.com Silence is golden. 4

www.TheIntrovertEntrepreneur.com

www.TheIntrovertEntrepreneur.com Trust your process. 5

Resources

Thank You! Beth Buelow, ACC, CPC Professional Speaker, Certified Coach, Author TheIntrovertEntrepreneur.co m

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