Published on December 19, 2008
Chapter 1 MIS (CIS) and You : Chapter 1 MIS (CIS) and You 1-1 Study Questions : Q1 – What is MIS? Q2 – What should you learn from this class? Q3 – How can you use the five-component framework? Q4 – What is information? Q5 – What are the characteristics of good information? Q6 – What is the difference between information technology and information systems? Q7 – How can you enjoy this class? 1-2 Study Questions Q1 – What is MIS : MIS—management information system The development and use of information systems that help businesses achieve their goals and objectives Three key elements: Components of information systems Development and use of information systems Achieving business goals and objectives 1-3 Q1 – What is MIS Q1 – What is MIS : Information Systems components Hardware – desktops, laptops, PDAs Software – operating systems, application programs Data – facts and figures entered into computers Procedures – how the other four components are used People – users, technologists, IS support 1-4 Q1 – What is MIS Figure 1-1 Five Components of an Information System Q1 – What is MIS : Development and Use of Information Systems Take an active role to specify requirements and help manage development projects since you will be using the system to do your job. Use information systems responsibly and protect the system and its data. 1-5 Q1 – What is MIS Q1 – What is MIS : Achieving Business Goals and Objectives Information systems exist to help people in business achieve the goals and objectives of that business. 1-6 Q1 – What is MIS Q2 – What should you learn from this class? : You should: Have sufficient knowledge to be an informed and effective consumer of information technology products and services Be able to ask pertinent questions Be able to correctly interpret the responses to your questions Be able to make wise decisions and manage effectively 1-7 Q2 – What should you learn from this class? Q2 – What should you learn from this class? : 1-8 Q2 – What should you learn from this class? Figure 1-2 Summary of MIS Course Content Q3 – How Can You Use the Five-Component Framework? : Five components interact with each other to create a complete system Hardware/People take actions Software/Procedures provide instructions for actors Data bridges hardware/software and people/procedures The Most Important Component – YOU You are part of every information system that you use Your quality of thinking is a large part of the quality of an information system 1-9 Q3 – How Can You Use the Five-Component Framework? Q3 – How Can You Use the Five-Component Framework? : High-Tech Versus Low Tech – how do you tell the difference? Low tech – using an email program and its addresses is low tech because just a small amount of work is being accomplished by a computer system. High tech – implementing a customer support system is high tech because a large amount of work is being accomplished by the computer system rather than humans. The determining factor is the amount of work that is moved from the human side to the computer side. 1-10 Q3 – How Can You Use the Five-Component Framework? Q3 – How Can You Use the Five-Component Framework? : Understand and evaluate new information systems by asking questions about each component separately and then as a whole system. The five components can be evaluated based on the order of difficulty and disruption, hardware is the easiest part people are the most difficult. 1-11 Q3 – How Can You Use the Five-Component Framework? Q4 – What is Information? : Definitions vary. Information is: Knowledge derived from data. Data presented in a meaningful context. Data processed by summing, ordering, averaging, grouping, comparing, or other similar operations. Information is Subjective Information must be placed in the context of the decision maker. 1-12 Q4 – What is Information? Q5 – What are the Characteristics of Good Information? : Good information must be Accurate – entering incorrect sales data creates false information. Timely – knowing that production doesn’t have enough raw materials for next week’s schedule won’t be useful information three weeks from now. Relevant – if your boss needs to know how many shipments were late last month, you shouldn’t give him a list of all items that shipped. Just barely sufficient – if your boss wants to know how to send an email, you shouldn’t teach her how to build a computer. Worth its cost – is it cost worthy to map out the entire U.S. if you only need one state? 1-13 Q5 – What are the Characteristics of Good Information? Q6 – What is the Difference Between Information Technology and Information Systems? : Because many people confuse the two terms, compare what each one consists of and how the two differ. Information technology drives the development of new information systems. Information Systems include five components Hardware Software Data Procedures People 1-14 Q6 – What is the Difference Between Information Technology and Information Systems? Information technology pertains to Products Methods Inventions Standards Q7 – How Can You Enjoy This Class? : Apply what you learn Think about the information systems around you and how they interact with each other. Ask yourself about the type of information those systems provide you. How do they impact you in your personal life and your future job? 1-15 Q7 – How Can You Enjoy This Class?