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CE Direct HCAPHS Handbook

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Information about CE Direct HCAPHS Handbook
Education

Published on March 5, 2014

Author: MattFlentie

Source: slideshare.net

Description

Gannett Education's HCAPHS handbook provides a compilation of our CE Direct courses that support five domains in the HCAPHS survey: nurse/patient communications; physician/patient communications; pain management; communication, about medications; and discharge information. CE DIrect is the leading corporate online education solution in healthcare today. Please contact Matt Flentie at mflentie@gannett.com for additional information and/or questions.
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HCAHPS HANDBOOK

HCAHPS The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is the first national, standardized, publically reported survey of patients’ perceptions of their hospital stay. Since 2006, HCAHPS continues to: • Produce data that allows comparisons of hospitals on topics relevant to consumers • Provide public reporting of HCAHPS results • Create new incentives for hospitals to improve quality of care • Increase accountability in healthcare through increased quality transparency of hospital care This HCAHPS handbook provides a compilation of our CE inventory that supports five domains in the survey: nurse/patient communications; physician/patient communications; pain management; communication about medications; and discharge information. For more information about HCAHPS, including an overview of its history and development, data collection and public reporting, go to: http://www.hcahpsonline.org/FACTS.aspx. Ten HCAHPS measures are publically reported on the Hospital Compare website (www.hospitalcompare.hhs.gov) for participating hospitals. Gannett Education also features two CE modules that provide information about HCAHPS: CE559, HCAHPS Is All about Patient Satisfaction and CE663, Value-Based Purchasing: Excellent Care Boosts the Bottom Line. Visit www.hcahpsonline.org Gannett Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Gannett Education is also accredited by the Florida Board of Nursing (provider No. FBN 50-1489) and the California Board of Registered Nursing (provider No. CEP 13213). Specified courses have been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of the University of Louisville and Gannett Education. The University of Louisville is accredited by the ACCME to provide continuing education for physicians. Gannett Education is also approved by the Florida Board of Medicine (provider No. FBN 50-1489)

NURSE/PATIENT COMMUNICATIONS Communication is the cornerstone of any relationship — and the nurse-patient relationship is no exception. It plays a critical role in patients’ overall perception of their stay in the hospital. Nursing leadership and staff rounds promote direct communication with patients and reinforce patients’ perception of nurse communication. An understanding of patients’ cultural and personal preferences, active listening, and attention to specific physical and mental needs helps pave the way for positive patient outcomes. The CE courses and webinars listed below provide a broad range of topics that will enhance your knowledge about diverse patient populations and effective communication. NURSING CE COURSES Course Name CE Hours Course Number Advance Directives: An Unrealized Goal 1.00 CE535 An Action Plan for Cultural Competence 1.00 CE255-60 1.00 WEB117 Awareness Enhances Care for Muslim Patients Apoyo Para el Cancer: Helping Latinos Navigate Through Cancer 1.00 CE441 Bridging the Generation Gaps 1.00 CE478 Building Collegial Nurse-Physician Relationships 1.00 CE662 Calming the Cognitively Impaired 1.00 CE248-60 Can You Answer Patients’ Questions About Clinical Trials? 1.00 CE360-60 Cancer Navigation: Reducing Barriers to Timely Care 1.00 CE676 1.00 WEB118 Cancer Survivorship Health & Wellness for the Hispanic/Latino Population Caring: The Essence of Nursing 1.00 CE281-60 Caring for Women Experiencing a Hysterectomy 1.00 CE154-60 Chinese-American Patients: What Culture Means to Care 1.00 CE589 1.00 WEB159 Communication and Critical Thinking for the New Nurse Manager | Signifies the course is a webinar

NURSE/PATIENT COMMUNICATIONS: NURSING CE COURSES | continued Course Name CE Hours Course Number 1.00 WEB143 Coping with Nonurgent Patients in the ED 1.00 CE419 Crisis Intervention: Helping Patients Regain Safety and Control 1.00 CE582 Cultural Competence for Today’s Healthcare Professionals‚ Part 1 1.00 AH398-60 Cultural Competence for Today’s Healthcare Professionals‚ Part 4 1.00 AH401-60 Cultural Competence for Today’s Nurses‚ Part Five 1.00 CE402-60 Cultural Competence for Today’s Nurses‚ Part Two 1.00 CE399-60 Cultural Competence for Today’s Healthcare Professionals, Part 3 1.00 AH400-60 Cultural Considerations for Haitian Patients 1.00 CE592 Cultural Perspectives in Childbearing 1.00 CE263-60 Developing Your Leadership Potential 6.8 60106 Do You Reflect a Positive Image of Nursing? 1.00 CE492 Don’t Worry‚ Be Happy! Harmonize Diversity Through Personality Sensitivity 1.00 CE236-60 Effective Communication With Patients: The New Joint Commission Standards 1.00 CE666 Emotional Intelligence Helps RNs Work Smart 1.00 CE373-60 End-of-Life Issues 1.00 CE257-60 Enhancing Communications with Families 1.00 CE78-60 Evidence-Based Effective Nursing Leadership: Check Your Practice 1.00 CE620 Families in the ED: Helpful or Harmful? 1.00 CE415 Family Caregivers: Doing Double Duty 1.00 CE268-60 HCAHPS is All About Patient Satisfaction 1.00 CE559 HIPAA and Confidentiality: Practice May Change, But Principles Endure 1.00 CE513 Latinos and Cancer: A Focus on Awareness and Prevention 1.00 CE652 Communication and the Link to Patient Safety

NURSE/PATIENT COMMUNICATIONS: NURSING CE COURSES | continued Course Name CE Hours Course Number Learning to Lead: From Staff Nurse to Charge Nurse 5.00 60108 Lines of Communication 1.00 CE462 Making a Spiritual Assessment 1.00 CE249-60 Medication Nonadherence: America’s Other Drug Problem 1.00 CE679 Mexican-Americans: A Cultural Perspective of Healthcare 1.00 CE646 Mind Your Manners ... Multiculturally 1.00 CE570 Moving Past Stereotypes with the Roma 1.00 CE455 Novice to Expert: Through the Stages to Success in Nursing 1.00 CE556 1.00 WEB148 Nurses Right at Home in Medical Homes 1.00 CE602 Nursing Ethics, Part 3 Ethics in Nursing 1.50 CE561 Nursing Ethics, Part 5 The Process of Ethical Decision Making 1.00 CE563 Nursing Theory: At the Heart of Practice 1.00 CE632 One Size Doesn’t Fit All with Age-Specific Competencies 1.70 60051 Parental Stress and Family-Centered Interventions in the NICU 1.00 CE587 Nurse Navigators as a Bridge to Breast Cancer Survival | Signifies the course is a webinar

NURSE/PATIENT COMMUNICATIONS: NURSING CE COURSES | continued Course Name CE Hours Course Number Perfect Match: Preventing Blood Incompatibility Errors 1.00 CE481 Preventing Suicide in the Hospital Setting 1.00 CE649 Preventing Violence in the Healthcare Setting 1.00 CE130-60 Promoting a Culture of Safety to Prevent Medical Errors 1.00 CE498 Psychological Support for Patients with Cancer 1.00 CE295-60 Putting Patient Teaching into Practice 7.50 60083 Reframing: A Fresh Outlook Helps Patients Envision Positive Outcomes 1.00 CE349-60 Safety First: The Joint Commission’s National Patient Safety Goals for 2013 and 2014 1.00 CE641 Spread Your Wings: RNs Have What It Takes to Be Effective Leaders 1.00 CE514 Staying Cool Under Fire: How Well Do You Communicate? 1.00 CE344-60 Structural Empowerment: Boosting Professional Practice 1.00 CE639 Surviving and Thriving with Conflict on the Job 1.00 CE112-60 Teaching Adult Patients With Learning Disabilities 1.00 CE270-60 The Art of Suggestion: The Power of Positive Thought 1.00 CE331-60 The Hospitalized Older Adult: Entering A Danger Zone 1.00 CE533 The Organ and Tissue Donation Choice: What Every Nurse Needs to Know 1.00 CE339-60 The Rap on Rapport: The Door to Therapeutic Communication 1.00 CE326-60 The Uncommon Handshake 1.00 CE307-60 Transformational Leadership: A Growing Promise for Nursing 1.00 CE605 Value-Based Purchasing: Excellent Care Boosts the Bottom Line 1.00 CE663 What’s Being Done to Prevent Wrong-Site Surgery 1.00 CE495 Why Military Culture Matters 1.00 WEB155 Women Veterans and the Challenges of Returning Home 1.00 WEB156 Antepartum Care and Evaluation 1.00 PR0536 Assessing Mental Disorders 1.00 PR0519 Culturally Diverse Perianesthesia Patients 1.00 PR0459 Nutrition‚ Research and Functional Outcomes 1.00 PR0109 Palliative Nursing Care of the Patient and Family 1.00 PR0418 Patient Pain Education 1.00 PR0442 Perioperative Nursing Patient Information and Communication 1.00 PR0251 Perioperative Nursing-Enhancing Patient and Family Education 1.00 PR0245 Quality Interpretation and Communication 1.00 PR0533 Transplant - Patient Education 1.00 PR1036 Triage Customer Service 1.00 PR1741 Triage High Risk Patients Special Populations 1.00 PR1772 Triage Telephone Communication 1.00 PR1737 Triage Telephone Guidelines Cardiopulmonary 1.00 PR1743 Triage Telephone Guidelines ENT 1.00 PR1740

PHYSICIAN/PATIENT COMMUNICATIONS With the advent of the Affordable Care Act, electronic health records, Accountable Care Organizations (ACO), patient-centered medical homes — the world of healthcare is ever-changing. Yet, the constant need for improved physician/patient communication remains. Not only does improved communication result in better healthcare for patients, but it also is correlated with greater patient satisfaction, improved compliance with treatment and a significantly decreased risk of medicolegal actions (e.g. malpractice lawsuits). The following CME courses provide a broad range of topics that will enhance your knowledge concerning diverse patient populations, effective communication and ways to improve the physician/ patient relationship. PHYSICIAN CME COURSES Course Name CME Credits Course Number 1.00 CME255 Clinical Trials: Summary and Discussion 1.00 CME360 Contraceptive Counseling for Breastfeeding Patients 1.00 CME93 Cultural and Linguistic Competence for Today’s Healthcare Professionals Part 4 - Effective Communication with Limited-English Proficient Patients 1.00 CME401 Cultural Competence: Culturally Diverse Staff Working Together 1.00 CME402 Cultural Competence: Culture and Mental Health 1.00 CME60564 Cultural Competence: Culture and Women’s Health 1.00 CME60563 Cultural Competence: The Role of Culture in Pain Management 1.00 CME60580 Delirium: Evaluation and Treatment 1.00 CME367 End-of-Life Issues 1.00 CME257 HIPAA and Confidentiality 1.00 CME513 Hospice and Palliative Care 1.00 CME312 Identifying Pain in the Hospice Patient 1.00 CME235 Making Digital Materials Accessible for Individuals with Disabilities 1.00 CME41 Meeting the Healthcare Needs of America’s Military Veterans 1.00 CME669 Perioperative Patient Safety 1.00 CME6562 Physician Cultural Competency Course Collection 6.00 CME258 The Hospitalized Older Adult: Entering a Danger Zone 1.00 CME533 An Action Plan for Cultural Competence | Signifies the course is a webinar

PAIN CONTROL Patient satisfaction is possible when healthcare staff improve their efforts to control pain. In fact, the odds of a patient who is satisfied with care was 4.86 times greater when pain was controlled, and 9.92 times greater if the staff performance related to pain management was appropriate.* Not only does providing the appropriate type, dose, route and timing of medications improve pain control, but culturally sensitive and empathetic care play an important role in improving the hospitalized experience of patients in pain. The CE courses and webinars listed below address common pain-related myths held by nurses and patients. They will enhance your knowlege about pain assessment and pain associated with various disease conditions, and provide appropriate pharmacological and non-pharmacological options for effective pain management. *Hanna MN, González-Fernández M, Barrett AD, Williams KA, Pronovost P. “Does Patient Perception of Pain Control Affect Patient Satisfaction Across Surgical Units in a Tertiary Teaching Hospital?” Am J Med Qual. 2012;27(5):411-416. doi: 10.1177/1062860611427769. NURSING CE COURSES Course Name CE Hours Course Number A Nurse’s Guide to Pain Management 6.00 60069 Children in Pain 1.00 CE276-60 Common Fallacies About Cancer Pain 1.00 CE141-60 Complex Regional Pain Syndrome — Type I 1.00 CE303-60 Cultural Competence for Today’s Healthcare Professionals: The Cultural Factor in Pain Management 1.00 AH400-60 Evidence-Based Pain Management: Is Your Knowledge Up-To-Date? 1.00 CE637 Identifying Pain in the Hospice Patient 1.00 CE235-60 Knocking Out Pain Safely with PCA 1.00 CE442 Meeting the Challenge of Pediatric Pain Management 2.90 60080 Pain Management Basics 1.00 CE648

PAIN CONTROL: NURSING CE COURSES | continued Course Name CE Hours Course Number Providing Relief for Patients With Malignant Wounds 1.00 CE380-60 Reducing Pain During Minor Procedures for Pediatric Patients 1.00 CE638 Spinal Cord Injury, Part 2: Rehabilitation and Beyond 1.00 CE537 The Patient with Pancreatitis 1.00 CE110-60 Acute Pain Management 1.00 PR0434 Chronic Pain Management 1.00 PR0436 Collaborative Institutional Pain Issues 1.00 PR0438 Interventional Pain Management 1.00 PR0439 Non-Pharmacologic Pain Modalities 1.00 PR0440 Orthopedic Pain 1.00 PR0298 Pain Assessment 1.00 PR0441 Pathophysiology of Pain 1.00 PR0262 Patient Pain Education 1.00 PR0442 Pediatric Pain Management 1.00 PR0819 PHYSICIAN CME COURSES Course Name A Healthcare Professional’s Guide to Pain Management CME Credits Course Number 6.00 CME0150 Children in Pain 1.00 CME276 Clinical Challenges of Pediatric Pain Management 3.00 CME60080 Common Fallacies About Cancer Pain 1.00 CME141 Cultural Competence: The Role of Culture in Pain Management 1.00 CME60580 Evidence-Based Pain Management 1.00 CME637 Identifying Pain in the Hospice Patient 1.00 CME235 Knocking Out Pain Safely with PCA 1.00 CME442 Proper Analgesic and Opioid Medication Administration 1.00 CME552 Providing Relief for Patients With Malignant Wounds 1.00 CME380 | Signifies the course is a webinar

PAIN CONTROL | continued ALLIED HEALTH COURSES Course Name CE Hours Course Number Dietitian Common Fallacies About Cancer Pain 1.00 CPEU RD141-60 Dietitian Spinal Cord Injury, Part 2: Rehabilitation and Beyond 1.00 CPEU RD537 Dietitian PROFESSION The Patient with Pancreatitis 1.00 CPEU RD110-60 EMT/Paramedic Common Fallacies About Cancer Pain 1.00 CEH 12-GANN-F3-0034 EMT/Paramedic Cultural Competence for Today’s Healthcare Professionals, Part 3 1.00 CEH 11-GANN-F3-0010 EMT/Paramedic Spinal Cord Injury, Part 2: Rehabilitation and Beyond 1.00 CEH 13-GANN-F3-0110 Health Educator Common Fallacies About Cancer Pain 1.00 CECH CHES141 Health Educator Spinal Cord Injury, Part 2: Rehabilitation and Beyond 1.00 CECH CHES537 Occupational Therapy Common Fallacies About Cancer Pain 1.00 Contact Hr OT141 Occupational Therapy Complex Regional Pain Syndrome - Type I 1.00 Contact Hr OT303 Occupational Therapy Cultural Competence for Today’s Healthcare Professionals, Part 3 1.00 Contact Hr OT400 Occupational Therapy Managing Fibromyalgia with Yoga 1.00 Contact Hr OT18 Occupational Therapy Sickle Cell Disease in Infants, Children and Youth: Rehabilitation and Education 1.00 Contact Hr OT54 Occupational Therapy Spinal Cord Injury, Part 2: Rehabilitation and Beyond 1.00 Contact Hr OT537 Pharmacy Common Fallacies About Cancer Pain 1.00 Contact Hr 0513-0000-12-036-H01-P Physical Therapy Common Fallacies About Cancer Pain 1.00 Contact Hr PT141 Physical Therapy Complex Regional Pain Syndrome - Type I 1.00 Contact Hr PT303 Physical Therapy Providing Relief for Patients With Malignant Wounds 1.00 Contact Hr PT380 Radiology Tech Common Fallacies About Cancer Pain 0.75 CE Credit RAD141-60 Radiology Tech Providing Relief for Patients With Malignant Wounds 0.50 CE Credit RAD380 Respiratory Therapy Common Fallacies About Cancer Pain 1.00 Contact Hr RT141-60 Social Worker Common Fallacies About Cancer Pain 1.00 CE Clock Hr SW141-60 Social Worker Pain Management Basics for Social Worker Licensure in Michigan 1:00 CE Clock Hr SW391-60

COMMUNICATION ABOUT MEDICATIONS Clear, concise instructions for patients about their medications can help reduce potential adverse incidents and apprehension about taking new medications. Patients should be informed about the medication’s purpose, duration, when it will take effect, dosage and adverse effects. Any questions they may have should be addressed. Ideally, this information should be conveyed to the patient prior to the first administration of the medication and again, if prescribed at discharge. The CE courses and webinars listed below provide an overview on topics of a wide range of medications and related issues. This information, combined with effective communication skills, will assist in reducing medication errors and improve patient outcomes. NURSING CE COURSES Course Name CE Hours Course Number Healthcare Provider’s Guide to Diabetes Care 4.00 60168 A Nurse’s Guide to Pain Management 6.00 60069 Administration of Moderate Sedation/Analgesia 1.00 CE159-60 Adult Immunizations: Growing Needs, Growing Numbers 1.00 CE576 Advanced Practice Nurse Pharmacology 25.00 60185 Adverse Drug Events 1.00 CE102-60 | Signifies the course is a webinar

COMMUNICATION ABOUT MEDICATIONS: NURSING CE COURSES | continued Course Name CE Hours Course Number Anabolic Steroids: Body Busters, Not Builders 1.00 CE320-60 Anaphylaxis: A Whole Body Allergic Reaction 1.00 CE661 Anesthesia in the Perioperative Setting 1.00 CE443 Anticoagulant Overdoses Prompt Joint Commission to Issue New Safety Requirement 1.00 CE463 Avoiding the Pitfalls of IV Therapy 1.00 CE94-60 Balance and Hearing: At Risk from Drugs 5.00 60071 Blood Test, Drugs Boost Success in Managing Heart Failure 1.00 CE383-60 Brain Attack, Part 2 – Administering a Thrombolytic Agent 1.00 CE157-60 Can You Answer Patients’ Questions About Clinical Trials? 1.00 CE360-60 Cancer and Chemotherapy 8.30 60075 Cancer Treatment: Monoclonal Antibodies 1.00 CE342-60 Childhood and Adolescent Immunization Update 1.00 CE129-60 Cholesterol – The Good, the Bad and the Balanced, Part 2 1.00 CE338-60 Clinical Management of HIV in Adults in ERA of Highly Active Antiretroviral Therapy 1.00 CE233-60 Drug Interactions With Medications and Food 1.00 CE174-60 Emergency Drug Therapy 1.00 CE83-60 Evidence-Based Nursing Management of Chemotherapy 1.00 CE623 Evidence-Based Pain Management: Is Your Knowledge Up to Date? 1.00 CE637 Financial Triage: Enhancing Medical Adherence 1.00 CE336-60 Generic Drugs: Reducing the Cost of Care 1.00 CE671 Glucocorticoid Drugs: Their Benefits and Risks 1.00 CE675 HCAHPS is All About Patient Satisfaction 1.00 CE559 Hormone Therapy: What We Know Now 1.00 CE546 HPV Vaccination Fights Cervical Cancer 1.00 CE631 Hypertension: Review of Guidelines and Drug Therapy Management 1.00 CE506 Hypoglycemia in Tightly Controlled Type 1 Diabetes 1.00 CE252-60 Indomethacin vs. Ibuprofen for Managing Patent Ductus Arteriosus in Preterm Infants 1.00 CE493 Insulin Pump Therapy 1.00 CE135-60 Knocking Out Pain Safely with PCA 1.00 CE442 Medication Nonadherence: America’s Other Drug Problem 1.00 CE679 Meeting the Challenge of Pediatric Pain Management 2.90 60080 New Diabetes Options From Lizards and Laboratories 1.00 CE378-60 1.00 WEB153 1.00 CE214-60 Prescription Drug Abuse: Knowing the Danger Signs 1.00 CE552 Preventing Medication Errors 2.00 60150 Promoting Medication Adherence in HIV Treatment 1.00 CE191-60 Putting Patient Teaching Into Practice 7.50 60083 Reality, Anxiety and Mood: Understanding Major Mental Illness 5.80 60143 Recognizing Drug-Seeking Behavior 1.00 CE210-60 Palliative/End of Life Care for the Breast Cancer Patient Polypharmacy in the Elderly

COMMUNICATION ABOUT MEDICATIONS: NURSING CE COURSES | continued Course Name CE Hours Course Number Recognizing Ototoxicity 1.00 CE111-60 Safety First: The Joint Commission’s National Patient Safety Goals for 2013 and 2014 1.00 CE641 Smallpox Vaccine: Making an Informed Decision 1.00 CE516 Stroke Alert: Brain Attack, Think TPA! 1.00 CE461 Substance Abuse: Helping Women and Their Children 1.00 CE553 The ABCs of Blockers: The Antihypertensive Agents 2.70 60042 The Nursing Role in Stroke Clinical Trials 1.00 CE292-60 Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 1.00 CE500 Understanding Insulin Management 3.30 60105 Understanding the Complexities of Herbal Medicine 1.00 CE290-60 Up-To-Date on Asthma in Adults 1.00 CE496 Value-Based Purchasing: Excellent Care Boosts the Bottom Line 1.00 CE663 Vasoactive Drugs in the OR: Ensuring Patients’ Safety 1.00 CE586 Vitamin D: What is the Evidence? 1.00 CE627 Warfarin Basics 1.00 CE206-60 Women’s Hormones Across the Life Span 7.50 60099 Ambulatory Surgical Patient Care‚ Part I 1.00 PR0429 Ambulatory Surgical Patient Care‚ Part II 1.00 PR0430 Chronic Pain Management 1.00 PR0436 Collaborative Institutional Pain Issues 1.00 PR0438 Endotracheal Intubation and Medications 1.00 PR0793 Injectable Medications for Diabetics 1.00 PR0407 Interventional Pain Management 1.00 PR0439 Lactation Medications and Breastfeeding I 1.00 PR1729 Lactation Medications and Breastfeeding II 1.00 PR1728 Orthopedic Pain 1.00 PR0298 Pain Assessment 1.00 PR0441 Pain Management Interventions 1.00 PR0443 Pathophysiology of Pain 1.00 PR0262 Psychiatric Medications 1.00 PR0522 Quality Assurance and Medical Errors 1.00 PR1805 | Signifies the course is a webinar

COMMUNICATION ABOUT MEDICATIONS | continued PHYSICIAN CME COURSES Course Name CME Credits Course Number A Healthcare Professional’s Guide to Pain Management 6.00 CME0150 Adult Immunizations 1.00 CME576 Adverse Drug Events 1.00 CME102 Cancer Treatment: Role of Monoclonal Antibodies 1.00 CME342 Children in Pain 1.00 CME276 Clinical Challenges of Pediatric Pain Management 3.00 CME60080 Common Fallacies About Cancer Pain 1.00 CME141 Contraceptive Counseling for Breastfeeding Patients 1.00 CME93 Cultural and Linguistic Competence for Today’s Healthcare Professionals, Part 4: Effective Communication with Limited-English Proficient Patients 1.00 CME401 Cultural Competence: Culturally Diverse Staff Working Together 1.00 CME402 Evidence-Based Pain Management 1.00 CME637 Insulin Pump Therapy 1.00 CME135 Medical Error Prevention 2.00 CME60033 Knocking Out Pain Safely with PCA 1.00 CME442 Preventing Medication Errors 2.00 CME60150 Proper Analgesic and Opioid Medication Administration 1.00 CME552 Providing Relief for Patients With Malignant Wounds 1.00 CME380

COMMUNICATION ABOUT MEDICATIONS | continued ALLIED HEALTH COURSES Course Name CE Hours Course Number Dietitian A Healthcare Provider’s Guide to Diabetes Care 4.00 CPEU RD60168 Dietitian Anabolic Steroids: Body Busters, Not Builders 1.00 CPEU RD320-60 Dietitian Blood Test: Drugs Boost Success in Managing Heart Failure 1.00 CPEU RD383-60 Dietitian Food Interactions with Prescription Drugs 2.00 CPEU RD09 Dietitian Hypertension: Review of Guidelines and Drug Therapy Management 1.00 CPEU RD506 Dietitian Hypoglycemia in Tightly Controlled Type 1 Diabetes 1.00 CPEU RD252-60 Dietitian Insulin Pump Therapy: An Alternative to Conventional Insulin Injections 1.00 CPEU RD135-60 Dietitian New Diabetes Options: From Lizards and Laboratories 1.00 CPEU RD378-60 1.00 CPEU WEB-RD153 RD500 PROFESSION Dietitian Palliative/End of Life Care for the Breast Cancer Patient Dietitian Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 1.00 CPEU Dietitian Understanding Insulin Management 4.00 CPEU RD60105 EMT/Paramedic Anabolic Steroids: Body Busters, Not Builders 1.00 CEH 13-GANN-F3-0117 EMT/Paramedic Blood Test: Drugs Boost Success in Managing Heart Failure 1.00 CEH 13-GANN-F3-0088 EMT/Paramedic HPV Vaccination Fights Cervical Cancer 1.00 CEH 13-GANN-F3-0095 EMT/Paramedic Hypertension: Review of Guidelines and Drug Therapy Management 1.00 CEH 13-GANN-F3-0090 EMT/Paramedic Indomethacin vs. Ibuprofen for Managing Patent Ductus Arteriosus in Preterm Infants 1.00 CEH 13-GANN-F3-0108 EMT/Paramedic Smallpox Vaccine: Making an Informed Decision 1.00 CEH 12-GANN-F3-0026 EMT/Paramedic Stroke Alert: Brain Attack – Think TPA! 1.00 CEH 13-GANN-F3-0100 EMT/Paramedic Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 1.00 CEH 13-GANN-F3-0070 Anabolic Steroids: Body Busters, Not Builders 1.00 CECH CHES320 Health Educator | Signifies the course is a webinar

COMMUNICATION ABOUT MEDICATIONS: ALLIED HEALTH COURSES | continued Course Name CE Hours Course Number Health Educator Food Interactions with Prescription Drugs 2.00 CECH CHES09 Health Educator HPV Vaccination Fights Cervical Cancer 1.00 CECH CHES631 Health Educator Hypoglycemia in Tightly Controlled Type 1 Diabetes 1.00 CECH CHES252 Health Educator New Diabetes Options: From Lizards and Laboratories 1.00 CECH CHES378 Health Educator Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 1.00 CECH CHES500 Massage Therapist Understanding the Complexities of Herbal Medicine 1.00 CE Hours MT290-60 Pharmacy Anabolic Steroids: Body Busters, Not Builders 1.00 Contact Hr 0513-0000-13-112-H01-P Pharmacy Generic Drugs: Reducing the Cost of Care 1.00 Contact Hr 0513-0000-13-118-H01-P Pharmacy HPV Vaccination Fights Cervical Cancer 1.00 Contact Hr 0513-0000-13-108-H04-P Pharmacy Hypertension: Review of Guidelines and Drug Therapy Management 1.00 Contact Hr 0513-0000-13-006-H01-P Pharmacy Prescription Drug Addiction, Part 1: A Clinical Perspective 1.00 Contact Hr 0513-0000-11-025-H03-P Pharmacy Prescription Drug Addiction, Part 2: A Clinical Perspective 1.00 Contact Hr 0513-0000-11-028-H01-P Pharmacy Preventing Medication Errors for Pharmacists 2.00 Contact Hr 0513-0000-11-026-H05-P Pharmacy Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 1.00 Contact Hr 0513-0000-13-005-H01-P Pharmacy Vasoactive Drugs in the OR: Ensuring Patients’ Safety 1.00 Contact Hr 0513-0000-13-117-H04-P Physical Therapy Anabolic Steroids: Body Busters, Not Builders 1.00 Contact Hr PT320 Physical Therapy Blood Test: Drugs Boost Success in Managing Heart Failure 1.00 Contact Hr PT383 Physical Therapy Can You Answer Patients’ Questions About Clinical Trials? 1.00 Contact Hr PT360 Physical Therapy Hypertension: Review of Guidelines and Drug Therapy Management 1.00 Contact Hr PT506 Physical Therapy Stroke Alert: Brain Attack – Think TPA! 1.00 Contact Hr PT461 Physical Therapy Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 1.00 Contact Hr PT500 Physical Therapy Up-To-Date on Asthma in Adults: The Newest Guideline 1.00 Contact Hr PT496 Radiology Tech Hypertension: Review of Guidelines and Drug Therapy Management 0.50 CE Credit RAD506 Radiology Tech Toxic Alert: Many Common Drugs Can Damage Kidney and Liver 0.50 CE Credit RAD500 Respiratory Therapist Putting Patient Teaching Into Practice 7.50 Contact Hr RT60083 1.00 CE Clock Hr WEB-SW153 1.75 CE Credit CST443 PROFESSION Social Worker Surgical Tech Palliative/End of Life Care for the Breast Cancer Patient Anesthesia in the Perioperative Setting

DISCHARGE INFORMATION Patient confusion associated with discharge instructions can lead to re-hospitalization and other adverse effects. Multiple factors go into a smooth transition from the inpatient setting to home or other care facilities. Some of those factors include clear communication during patient and family education; advanced assessment and planning regarding available post-discharge support systems, including the ability to obtain and pay for medications and supplies; and a clear understanding of medication changes and who patients should contact for follow-up care. The CE courses and webinars listed below provide content that addresses the discharge planning process, communication and disease states that pose particular discharge challenges. NURSING CE COURSES Course Name CE Hours Course Number A Healthcare Provider’s Guide to Diabetes Care 4.00 60168 A Nurse’s Guide to Discharge Planning 5.00 60103 Beyond the Basics in Case Management 6.00 60055 Case Management Basics 5.80 60102 Crisis Intervention: Helping Patients Regain Safety and Control 1.00 CE582 Disease Management Empowers Patients‚ Improves Lives 1.00 CE354-60 Effective Communication With Patients: The New Joint Commission Standards 1.00 CE666 Fighting for Breath with COPD 1.00 CE374-60 Management of the Patient With Stroke 9.20 60074 Medication Nonadherence: America’s Other Drug Problem 1.00 CE679 1.00 WEB148 Nurse Navigators as a Bridge to Breast Cancer Survival | Signifies the course is a webinar

DISCHARGE INFORMATION: NURSING CE COURSES | continued Course Name CE Hours Course Number Parental Reactions to Having a Child with Disabilities 1.00 CE181-60 Putting Patient Education into Practice 7.50 60083 Reframing: A Fresh Outlook Helps Patients Envision Positive Outcomes 1.00 CE349-60 Teaching Adult Patients With Learning Disabilities 1.00 CE270-60 Time to Measure Up to The Joint Commission’s AMI Core Measures 1.00 CE469 Bariatric Support Groups and Education 1.00 PR0863 Case Management - Advocacy and Outcomes 1.00 PR0748 Case Management - Education and Clinical Management 1.00 PR0752 Case Management Referrals and Consultations 1.00 PR0760 Developmentally Supportive Care‚ Breastfeeding and Discharge Planning 1.00 PR0704 Occupational Disability Case Management 1.00 PR0488 Roles of a Case Manager 1.00 PR0759 Oncology Nursing: Psychosocial Dimensions 1.00 PR0456 Tools and Data in Case Management 1.00 PR0750

DISCHARGE INFORMATION | continued ALLIED HEALTH COURSES Course Name CE Hours Course Number Dietitian A Healthcare Provider’s Guide to Diabetes Care 4.00 CPEU RD60168 Dietitian Effective Communication With Patients: the New Joint Commission Standards 1.00 CPEU RD666 EMT/Paramedic Effective Communication With Patients: the New Joint Commission Standards 1.00 CEH 13-GANN-F3-0125 EMT/Paramedic Reframing: A Fresh Outlook Helps Patients Envision Positive Outcomes 1.00 CEH 13-GANN-F3-0121 Laboratory Tech Effective Communication With Patients: the New Joint Commission Standards 0.50 Contact Hr 249-666-13 Occupational Therapist Effective Communication With Patients: the New Joint Commission Standards 1.00 Contact Hr OT666 Pharmacy Fighting for Breath with COPD 1.00 Contact Hr 0513-0000-10-010-H01-P Physical Therapy Parental Reactions to Having a Child with Special Healthcare Needs 1.00 Contact Hr PT181 Physical Therapy Reframing: A Fresh Outlook Helps Patients Envision Positive Outcomes 1.00 Contact Hr PT349 Respiratory Therapist Disease Management Empowers Patients, Improves Lives 1.00 Contact Hr RT354-60 Respiratory Therapist Effective Communication With Patients: the New Joint Commission Standards 1.00 Contact Hr RT666 Respiratory Therapist Fighting for Breath with COPD 1.00 Contact Hr RT374-60 Respiratory Therapist Putting Patient Teaching Into Practice 7.50 Contact Hr RT60083 PROFESSION Social Worker Effective Communication With Patients: the New Joint Commission Standards 1.00 CE Clock Hr SW666 Social Worker Reframing: A Fresh Outlook Helps Patients Envision Positive Outcomes 1.00 CE Clock Hr SW349 | Signifies the course is a webinar

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