Published on March 11, 2014
BUSINESS AUTOMATION CASE STUDY CATERMASTERS BUILT A BUSINESS SYSTEM TO REPLACE EXCEL CUTTING OVER 8,000 WORKING HOURS P.A.
Catermasters is a British, multi-million pound, contract foodservice company. WHO IS CATERMASTERS
EPOS, reporting and supply chain data existed in different systems. The resulting poor data integrity, time- consuming data entry and inaccurate information compromised decision making and kept the cost of maintaining the systems high. CATERMASTER’S CHALLENGE AND OUR SOLUTION We integrated all financial data (EPOS, SAP, product, menu, unit, user, and financial) into a single, accessible, remote and secure web-based business system.
Establishing a well considered database design was the cornerstone of the system’s success. Only by fully understanding Catermasters’ business, goals and systems, were we able to create an intelligent database design. From there, we integrated the most valuable and easiest to integrate data, gradually working towards the more complex. Functionality and services were layered at the end. »» Business Analysis »» User Experience and Design »» Analytics »» iOS, Android, Blackberry »» .Net Development »» DevExpress »» Microsoft SQL »» Microsoft .NET HOW WE DID IT SKILLS USED TECHNOLOGIES USED
THE OUTCOME 41 million 8,000 £150,000 100% With Excel removed, the business begun to get accurate, on-demand financial and sales reporting. Unnecessary admin hours were removed and the maintenance cost was dropped significantly. The core database design has not changed since the system’s launch, despite numerous functional upgrades to accommodate an expanding business. unit sales tracked over 220 sites hours saved p.a. saved in admin time p.a. elimination of Excel-based errors
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Client (UK) Catermasters is an independent contract caterer operating throughout the UK. With over 500 employees and a 21 million annual turnover, they ...