Case Study - Employee Recognition at Mirvac

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Information about Case Study - Employee Recognition at Mirvac
Business & Mgmt

Published on March 12, 2014

Author: MichaelaBrown



When Mirvac was experiencing varying degrees of success with the design of their solution, they realised they could leverage its potential far more effectively with external help. Having the right guidance combined with a purpose-built platform proved invaluable when launching their company-wide reward and recognition program, ‘Mirvac Stars’.

CASE STUDY: Journey to the Stars Redefining Employee Recognition at Mirvac

is a leading integrated real estate group with 1,000+ employees throughout Australia.

They have a Vision, To set the standard as a world-class Australian property group that attracts the best

a Strategy, being integrated, diversified and focused


which together articulate ‘The Mirvac Way’ and create the foundation from which ‘Mirvac Stars’ was built.

But first, a step back.

How could Mirvac encourage every employee to live and breathe ‘The Mirvac Way’? By recognising their employees for living by their values and ensuring that it’s fair, consistent and attainable for every single person involved.

How did an initiative like this work? We’ll start at the beginning.

The Objectives. And achieve this throughout every division of the business. Not just today, but for years to come. • To encourage employees to actively acknowledge Mirvac Values in action • Reward employees that demonstrate the Mirvac Values on a day-to-day basis

Mirvac developed a solution internally.

But realising greatness isn’t always easy. The Mirvac Executive Team wouldn’t approve the format of the program.

Back to the drawing board. Focus groups were conducted involving every division of Mirvac, including the program sceptics.

Which led to The Rethink. And Mirvac identified the need to outsource the administration of their program. They realised it required thought beyond a technology platform if they were to truly inspire their people and ignite a culture of recognition.

We partnered with Mirvac to design a best-practice solution And together we launched ‘Mirvac Stars’ A company-wide reward and recognition program. Congratulations on being recognised for the value Act with integrity [name] [ Date ] [ Manager name ]

And how does it work? Super Stars are invited to attend the annual Mirvac Stars Awards night... Value Stars are eligible for the Super Star Award Where the MEGA STAR is announced When an employee has been nominated for all 5 Values they are awarded Value Star status and receive 125 bonus points An employee nominates a colleague for demonstrating one of the Values 1 2 3 4 5 The employee’s manager approves the nomination. The nominated employee receives 25 reward points. Employees can continue to receive nominations and earn points even if they have achieved Values Star status Employees can redeem their points for a range of 3,000+ items in the ‘Mirvac Stars’ store

The Mirvac Stars Awards Party is the ultimate night of recognition And the employee who has best represented the values is honoured as the Mirvac Mega Star. where the best of the best are celebrated,

What is ‘Mirvac Stars’ delivering? A way to thank employees at all levels of the organisation for living by their Values and recognise achievements that might have otherwise gone unnoticed. “If it wasn’t for Mirvac Stars I might not know the Values as well as I do” Mirvac Employee

{Year 1} It’s working. 90% logged in the first week 350+ moments of recognition per month 14Super Star awards presented

{Year 2} And the Mirvac Values continue to remain top of mind. 70% of employees & 90% of managers had received a nomination + 8% Positive perception score for recognition increased by 8% 92% of managers logged in between this 18–24 month period

Today. A goal to reach an overall employee engagement score of 65% They’ve just achieved 66%

Contact us today to find out the impact employee recognition could have in your organisation. 1300 733 725 @accumulateAU

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