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Information about careysalespres2k7

Published on February 5, 2008

Author: Viola


MASTER PRESENTATION:  MASTER PRESENTATION Presenter’s Name Meeting Name Meeting Location Date Carey Credo:  Carey Credo “Outstanding People Dedicated to Providing World-Class Service” The customer is the driving force behind everything we do. Our steadfast commitment and dedication to them is our competitive strength and the very essence of our brand. Carey is a global company focused on providing world-class service with unsurpassed professionalism. Our mission is to deliver impeccable service that consistently exceeds the expectations of our customers at every point of contact. “On time every time” is not just the way we conduct our business on the road, but in the office as well. Here, there is no such thing as business as usual. Every day brings new opportunities and challenges to distinguish ourselves as responsive, savvy professionals who always get the job done right. 85 Years-A Legacy of “Firsts”:  85 Years-A Legacy of “Firsts” The Original Limousine Company, 1921 ONLY Worldwide Franchise Network In-House Chauffeur Certification Program Global Reservations System Airport “Meet & Greet” Service Full Service Meetings and Events Division Dedicated Road Show Department Specialized Private Aviation Service Carey Network Advantage:  Carey Network Advantage Only Branded Franchise Network in the Industry Service in More than 550 Cities & 65 Countries Unsurpassed Standard of Customer Care Unparalleled Level of Service Unrivaled Worldwide Reach The Carey Worldwide Network:  The Carey Worldwide Network Slide6:  The Carey Difference Carey Resume:  Carey Resume Preferred Choice of Fortune 500 Companies (1921-Present) Primary Road Show Provider for Wall Street’s Top Financial Firms (1980-Present) The US Presidential Inauguration (1985 - Present) Republican and Democratic National Conventions (1985 – Present) The NFL Super Bowl (1990 - Present) NBA All Star Game (1992-Present) U.S Open Golf (1997-Present) Evacuation of New Orleans’ Hurricane Katrina Victims (2005) Customer Care:  Customer Care Designated Customer Care Team Dedicated Toll-Free Number Prompt & Personalized Attention Customer Care Process Client Privacy & Security:  Client Privacy & Security Highest Standards of Customer Care Customer Information Confidentiality Secure Client Data Storage Identity Protection Protocols Discreet Meet & Greet Service Carey Chauffeurs:  Carey Chauffeurs Professional Independent Operators Carey Chauffeur Certification Program Thorough Background Investigations Regular Performance Evaluations Continued Certification & Safety Training Exclusive Carey Chauffeur Safety Incentive Program Carey Equipment :  Carey Equipment Finest Late Model Vehicles Superior Vehicle Condition Standards Frequent Mechanical & Service Inspections Regular Operation Audits & Spot Checks Fleet- Individual Options:  Fleet- Individual Options Limited “Carey” Edition Lincoln Town Car Luxury Sedan Lincoln Navigator Executive Stretch Limousine Fleet- Group Options:  Fleet- Group Options Luxury Van (8-10 passengers) Executive Van (10-14 passengers) Mini-Bus (21-28 passengers) Motorcoach (49-57 passengers) Carey Safety Standards:  Carey Safety Standards Industry Leading Insurance Coverage Carey Executive Safety Council Frequent Safety Inspections Seatbelts in All Specialty Vehicles Impeccable Safety Record Carey Quality Control:  Carey Quality Control Designated Quality Control Department Frequent Spot Inspections Guaranteed Next Day Q&A Service Advisory Performance Carey Auto Liability Insurance:  Carey Auto Liability Insurance Most Comprehensive Coverage in the Industry Strict Safety Protocols $20.0 million in total policy limits Limits apply per occurrence Maximum statutory allowed un-insured /under-insured limit Coverage Extends to all Carey Alliance Network Partner Companies Meetings and Events Service:  Meetings and Events Service Designated Levels of Service Dedicated Event Management Team Customized On-Site Coordination Mobile Operation Center Convenient Batch Billing Private Aviation Service:  Private Aviation Service Dedicated Private Aviation Specialists Cutting-Edge Flight Tracking Technology VIP Service Package Preferred Pricing Key Industry Relationships Roadshow Services:  Roadshow Services Dedicated Road Show Team Designated Road Show Chauffeurs Strict Quality Control Protocol State-of-the-Art Communications & GPS technology More Than 25 Years of Experience Carey VIP Service:  Carey VIP Service Exclusive Service for Top Level Executives & VIP’s Guaranteed Vehicles Dedicated VIP Reservation Line Veteran Chauffeurs Customized Amenities Carey Meet & Greet Service:  Carey Meet & Greet Service Complimentary “Meet & Greet” Service Most Highly Trained Team in the Industry Worldwide Availability Professional & Helpful Centrally Coordinated Technology:  Technology Safe & Secure Carey Enterprise System Faultless Nextel Wireless Network Cutting-Edge GPS & In-Car Navigational Equipment Seamless Billing & Online Account Info Carey Reservations:  Carey Reservations Worldwide Reservations Center Carey.Com GT3/GDS/Corporate Booking Software Corporate Travel Agency Carey/GT3 Capability:  Carey/GT3 Capability Ground Travel Technology (GT3) Saturn System Connectivity (Sabre, Apollo, Worldspan) Processing Business Activities Supported Carey Dispatch:  Carey Dispatch Carey Local Dispatch Teams Real-Time Dispatch, Service, and Invoicing System Nextel Network w/ Blackberry Handsets Global Positioning Units Carey Reporting /Client Data:  Carey Reporting /Client Data Real-Time Web Reporting Data Processing Safe & Secure Data Storage Carey Disaster Recovery System Carey Billing:  Carey Billing Convenient Centralized Billing Direct Billing Accounts Corporate Credit Card Account Customized Billing Schedule Sample Revenue Report:  Sample Revenue Report Closing:  Closing

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