Published on March 7, 2014
February/March 2014 Vol. 22, No. 1 BUILD SUPPORT FOR PUBLIC SAFETY 15 Tips to Get Top Brass Buy-in SELECTING & DEPLOYING VIDEO ANALYTICS How to Make Your Equipment Work in the Real World CAMPUS CLIMATE SURVEYS Polls Help With Clery, Title IX Compliance Also in this issue: • CS Announces Director of the Year Finalists • 6 Best Practices to Adopt When Arming Your Ofﬁcers • Student Registration & ID Cards • The Future of Campus Access Control FEBRUARY/MARCH 2014 CAMPUS SAFETY 3
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TABLE OF CONTENTS FEBRUARY/MARCH 2014 VOL. 22, NO.1 Features 22 Cover Story: 15 Tips for Developing Better Support from Campus Administrators Professional officer appearance, community outreach programs and collaboration with other jurisdictions will help to ensure your police or security department obtains buy-in from your organization’s top brass. BY JOHN M. WEINSTEIN 28 How to Select and Deploy Video Analytics Intrusion and tamper detection, counting and license plate recognition are just some of the real-world campus applications for this type of software. BY ROBIN HATTERSLEY GRAY 32 CS Announces the Campus Safety Director of the Year Finalists Check out this year’s top hospital, school and university protection executives, as well as some of their notable achievements. BY ROBIN HATTERSLEY GRAY 28 38 54 38 MedStar Harbor Hospital Takes the Hybrid Approach to Video Surveillance New system combines analog and IP cameras to provide better coverage and clarity while conserving resources. BY ROBIN HATTERSLEY GRAY 42 Arming University Police Departments, Part 2: Best Practices and Lessons Learned Conducting risk assessments, developing buy-in with stakeholders, developing memoranda of understanding with other agencies and training are some of the steps you’ll need to take when moving through this process. BY DENISE RODRIGUEZ KING 48 8 Student Registration and ID Issuance Best Practices These tips can make your registration process more efficient and improve campus access control. BY ROBIN HATTERSLEY GRAY 48 2 CAMPUS SAFETY FEBRUARY/MARCH 2014 campussafetymagazine.com
OUR SUPPORT STANDS THE TEST OF TIME. ONLY TALK-A-PHONE PROVIDES THE DEDICATED SUPPORT YOU NEED FOR VIRTUALLY ANY SITUATION — STANDARD. “ We perform ﬁre and earthquake drills. We wanted a system that could help us better organize our response and communication with the community. These units have done just that.” – Nathan Moore, Campus Safety Ofﬁcer, Chabot College Download our K-12 Security & Life Safety Communications Solutions brochure at www.talkaphone.com/CS34 today. TALK-A-PHONE CO. | EMERGENCY COMMUNICATION | MASS NOTIFICATION | AREA OF RESCUE TALK APHONE’S VoIP-500 SERIES PHONE has tested compatible with Cisco UCM 7.1 and UCM 8.6. Go to www.cisco.com/go/compatibledisclaimer for complete disclaimer. TALK APHONE PROUDLY PARTNERS WITH: Fluidmesh Logotype / For web and digital use.
TABLE OF CONTENTS FEBRUARY/MARCH 2014 VOL. 22, NO.1 EH PUBLISHING INC. 111 Speen Street, Ste. 200, P.O. Box 989 Framingham, MA 01701-2000 508-663-1500 campussafetymagazine.com ehpub.com @CampusSafetyMag Features 50 Building a Secure Healthcare Environment Using a Tiered Model This approach to hospital security involves three types of ofﬁcers: company police, public safety and security. E D I TO R I A L Executive Editor ROBIN HATTERSLEY 424-738-0211• firstname.lastname@example.org Editorial Director JASON KNOTT 508-663-1500 x228 • email@example.com BY CHRIS CROMER AND CHRISTOPHER BELDEN Managing Editor ARLEN SCHWEIGER 508-663-1500 x250 • firstname.lastname@example.org 54 UCF Streamlines Life Safety for New Dorms Combination ﬁre/CO detectors and voice evacuation system earn praise from campus police, administration and students. BY BETH WELCH Associate Editor ASHLEY WILLIS 424-261-8776 • email@example.com Art Director DORIAN GITTLITZ 508-663-1500 x288 • firstname.lastname@example.org Associate Art Director KATIE STOCKHAM 508-663-1500 x257 • email@example.com 58 Are You Ready for Hybrid Access Control? Whether you use a card or mobile phone, prepare for the rising tide of access control credentials that will be smart. BY JEREMY EARLES ADVERTISING SALES Publisher 58 In-Depth Focus on Compliance & Technology 32 Your Enterprise Mobile Duress Cheat Sheet EMD panic alarms enable K-12 teachers, administrators and staff to promptly respond to incidents, possibly averting the escalation of violence. BY CRAIG DEVER 48 Your IP Video Surveillance Cheat Sheet Improved imaging technology and lenses, embedded analytics, on-camera recording/storage and integrated access control make megapixel cameras a cost effective solution. BY WENDI BURKE & SCOTT GOLDFINE 64 Your Clery Compliance Cheat Sheet Here are some trends and quick tips on climate surveys, hate crimes, compliance managers and Annual Security Reports to keep in mind as you evaluate your compliance efforts. BY ROBIN HATTERSLEY GRAY Departments 6 From the Editor’s Desk Study Finds Major Gaps in School Safety & Security 74 Clery Compliance Update Proposed Bill Would Impede Investigations & Clery/Title IX Compliance 8 Reader Feedback Comments From Campus Safety Readers 76 As I See It 7 Reasons Why Mobile Apps Won’t Replace Blue Light Phones 14 News Watch White House to Establish Task Force on Student Sexual Assault 79 Ad Index/Classiﬁeds 80 Recess 64 Tools of the Trade Top Campus Safety Products STEVE NESBITT 774-256-1101 • firstname.lastname@example.org DYNISE HIEBERT 760-519-5541 • email@example.com PEGGY ONSTAD 857-222-7349 • firstname.lastname@example.org PRODUCTION Production Director MANUELA ROSENGARD 508-663-1500 x226 • email@example.com Production Manager JASON LITCHFIELD 508-663-1500 x252 • jlitchﬁeld@ehpub.com Client Services Manager JEFFREY MILLER 508-663-1500 x253 • firstname.lastname@example.org E D I TO R I A L A DV I S O R Y C O U N C I L Shad U. Ahmed Chief of Emergency Medical Services, University of Rhode Island S. Daniel Carter Director of 32 National Campus Safety Initiative VTV Family Outreach Foundation Michael Dorn Safe Havens Int’l Osborne Frazier NYPD Div. of School Safety Linda Glasson Security Manager/Consultant, Obici Hospital Joseph Moscaritolo Madison Park Vocational HS, Boston K. Gary Somerville Senior Campus Supervisor, Natrona County School District, Casper, Wyo. C O R P O R AT E President Kenneth D. Moyes 508-663-1500 x222 • email@example.com Vice President, Finance and Administration Steve Martini 508-663-1500 x328 • firstname.lastname@example.org Vice President, Corporate Development Kevin McPherson 508-663-1500 x264 • email@example.com Vice President, Audience Development Elizabeth Crews 508-663-1500 x256 • firstname.lastname@example.org Director of Research Daryl Delano 508-663-1500 x266 • email@example.com Marketing Director Karen Bligh 508-663-1500 x309 • firstname.lastname@example.org Subscription Inquiries 800-315-1578 Reprints Betsy White, The Reprint Outsource 877-394-7350, email@example.com VISIT OUR WEBSITE AT WWW.CAMPUSSAFETYMAGAZINE.COM Member of PRINTED IN U.S.A 4 CAMPUS SAFETY FEBRUARY/MARCH 2014
The Campus Safety Conference is the premier event for K-12 schools and university police agencies, administrators and campus stakeholders who are actively engaged in the development and implementation of safety procedures and responsive strategies. Jul 31–Aug 1, 2014 Radisson Hotel Los Angeles Midtown at USC Los Angeles, CA SAVE THE DATES for This Important Upcoming Event from Campus Safety! Conference attendees will learn new techniques to prevent, detect and respond to many types of safety and security-related incidents at education campuses. TOPICS TO BE COVERED: • Clery and Title IX Compliance • Active Shooter Response Training • Title VI and Student Discipline • Lockdown Best Practices • Site Assessments • Campus Emergency Management More information is coming soon at CampusSafetyConference.com Brought to you by CampusSafetyConference.com
FROM THE EDITOR’S DESK Study Finds Major Gaps in School Safety and Security The entire nation can learn from Idaho, where thorough safety and security assessments completed last fall show that a significant portion of the state’s K-12 campuses are still vulnerable. Could your state’s schools have similar weaknesses? Robin Hattersley Gray Executive Editor firstname.lastname@example.org Twitter: @RobinHattSmiles (424) 738-0211 I challenge other states to take the bull by the horns and conduct similar studies of their K-12 campuses. 6 T he Idaho State Department of Education released its findings on Feb. 12 that summarize assessments done on approximately 10% of its schools. What was discovered is disturbing and most likely applies to K-12 schools across the country. Areas of particular concern include access control, visitor management, key control, communications, emergency operations plans, backup power, teacher and staff training, as well as student and/or parent involvement in safety planning, among many other things. Rather than use these results to bash Idaho, I’d like to applaud its officials for embarking on such thorough safety and security assessments of its school buildings. Not only that, they should be praised for having the dedication to transparency to make the findings public. Those of us in the campus protection field know we can’t address our campus safety and security weaknesses until we know what they are. Studies like the ones done in the Potato State that shed light on strengths and weaknesses are the first step. The Idaho assessments showed that the average amount of time an assessor was inside each school before being contacted and asked to report to the office was just under 10 minutes. In 19 of the 74 schools that were visited, the assessment team member was not contacted at all and self-reported to the office. Additionally, only 29 of the 74 schools had classroom doors that can be locked from the inside with hardware meeting fire code. In 62 schools, communications were sufficient for daily operations; however, in most cases a power outage would render the systems non-operational. Additionally, the general lack of a comprehensive communications plan at both the school and district levels assures that communications will be a major impediment to effective emergency operations. The assessment also found that only five schools include parents and/or students in safety planning and/or policy development. Only five out of the 74 schools that were assessed have some type of anonymous reporting system. When CAMPUS SAFETY FEBRUARY/MARCH 2014 it comes to training, only 11 schools have key staff trained in NIMS/ICS procedures. There is no way to sugarcoat these findings. To put it gently, they are cause for significant concern. To put it bluntly, they are downright scary. That being said, I know the problems found in this study aren’t limited to the state of Idaho. I challenge other states to take the bull by the horns and conduct similar studies of their K-12 campuses. It wouldn’t surprise me at all if they discover very similar and disturbing protection gaps. Only then will we truly be able to address our school safety and security challenges. Here are some of the other findings of the Idaho state-wide assessment: n In 71 of 74 schools that were inspected, unauthorized entrance was achieved through access points other than the designated main entrance. In 66 schools, multiple points of ingress were available. n In 43 cases, keys could be duplicated without great difficulty. n In 33 cases, the video surveillance equipment would be considered obsolete, and in no case would the current installation be considered adequate coverage of the building interior. n Only 15 schools have a current list of staff trained in CPR and/or AED use. n 24 of the 74 schools assessed have an emergency operations plan that is multi-hazard. n 34 schools report that staff has been trained on recognizing student threats in notes, journals, classwork and conversation. n 29 schools report that students have been specifically trained on issues of sexual harassment and gender respect. n nine schools report that their students have received specific training on dating violence. n 25 schools report Title IX coordination for students and staff. n 26 schools have some type of formal mental health threat assessment process. The full report can be found on CampusSafetyMagazine.com. CS campussafetymagazine.com
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READER FEEDBACK ▼ 7 LESSONS LEARNED FROM SANDY HOOK Strategies that have been proven to work in other active shooter incidents also applied to the 2012 Newtown, Conn., mass school shooting. This does not seem like lessons learned information. I have read the report and found in your article a number of errors or stretches in analyzing the state’s attorney report. [Regarding points:] 1. How do you know the office called into 911 first? The conference room also called. 2. As your article states, the front door was locked and breached — 26 died. Locking that door did not save lives. 3. Sandy Hook classrooms locked from the outside. There was probably no time for the classrooms JOIN THE CONVERSATION Network with your peers, and receive exclusive updates on hospital, school and university public safety issues. Follow Campus Safety magazine on Twitter @CampusSafetyMag, “like” us on Facebook at Facebook. com/CampusSafetyMagazine and join our LinkedIn network group at CampusSafetyMagazine. com/LinkedIn today! 8 CAMPUS SAFETY FEBRUARY/MARCH 2014 affected to lock down with the shooter right outside the rooms. 5. Nine students survived by fleeing the rooms (the 10th or lone surviving student in room 8 survived and exited the room only after police arrived). Please don’t spread more incorrect media; as your seventh point says, schools can use the wrong information to implement unproven strategies. —Mia Author Response: Mia, thank you for reading the article. We understand that you disagree but do not see the errors you refer to and do not feel that the points are stretched. As to point number 1: The report stated the office did not order a lockdown. While it does indicate there were other 911 calls made, our interpretation of the report is that it was helpful that the office staff called 911. For point 2, we are referring to the statements from the report that indicate that no locked interior doors were breached and the report’s conclusion that the actions of staff saved lives. Locking classroom doors apparently did prevent additional deaths. For point number 3, we have timed many teachers who have been able to promptly lock these types of doors. In addition, other official statements released prior to this report as well as information we have been provided while on the ground in Connecticut indicate that the gunman did bypass locked rooms before killing victims at and near the two rooms that never got locked. While we agree that locks that must be locked on the outside surface of the door are slower to lock, our point is that individual staff must be able to lock whatever doors they have rapidly and while under extreme stress. On point number 5 you are correct, but we did not find this to be one of our top seven most important observations for an article that had to be limited to 1,500 words. While we do respect your opinion, we feel the article is accurate based on the information in the report as well as what we have learned in our direct communications with people with firsthand knowledge of the incident. As we state in the article, we caution that these are preliminary findings and additional information may clarify specifics such as why the two doors were not locked. Thank you for your viewpoints and for taking the time to read the article. —Michael Dorn Can you offer insight/comment on the following: Point 2: Is it logical that a shooter who just breached an exterior locked entrance can NOT breach an interior classroom entrance (shoot glass vs. shoot lock)? There is no evidence that the killer tried to enter any other rooms other than the two he did enter. Just because he didn’t try to enter any other room doesn’t mean he couldn’t. Using the same logic one could say in point 2 “Hide in classrooms on the south side of hallways since those doors were ‘not breached by force.’” Per 911, rooms were still unlocked minutes after the shooting started. Those unlocked classrooms were safe. Distance from the killer (not locked/unlocked doors) appears to have a higher correlation to survivability. Point 3: Agreed that it must be done ASAP to work, but what if it can’t? Last I checked, killers prefer not to give warning. What if another Sandy Hook, or some other school with classrooms next to an exterior door, (every school) happened again next week? Do we just accept the same outcome because there wasn’t enough warning to lock down? —David Author Response: I have worked seven active shooter incidents at U.S. and Cana- campussafetymagazine.com
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READER FEEDBACK dian schools, and each one was very different in significant ways. On point 2, you are correct in pointing out that just because he did not breach an interior door does not mean that it would be impossible for him to do so. At the same time, my experience has been that thus far, active shooters in schools have not spent much time trying to breach classroom doors with the exception of two incidents. In the Red Lake Reservation shooting, the killer did succeed in breaching a door and killing victims. In the second case, the shooter broke windows in more than one room but was unable to shoot anyone. We feel it is important to keep in mind that locked doors have been very effective in protecting occupants far more often than the one instance at Red Lake. On the next point, we do not reach the conclusion that there was not adequate warning time for the two classroom doors to be locked. When factoring We feel it is important to keep in mind that locked doors have been very effective in protecting occupants far more often than the one instance at Red Lake. that eight rounds were fired to breach the front entryway and that additional rounds were fired inside the school, we would not assume that staff in the classrooms had no warning. I have been shot at and have interviewed many people who have survived school shootings. There is a significant difference between no warning and not being given a lockdown instruction via the intercom system. We feel that it is very important for people to be properly trained to rapidly recognize the situation they are in and to be able to quickly implement functional protocols without anyone 10 CAMPUS SAFETY FEBRUARY/MARCH 2014 telling them to do so. We developed a free 15-minute webinar on this topic a couple of years ago that might be of interest to you: safehavensinternational.org/resources/ school-safety-web-courses/. We routinely place school staff under stress for clients and time how fast they can lock down. I timed a teacher today who had not been well prepared and he was able to locate his key, move to the door and lock a classroom door that had to be locked from the outside in 13 seconds. Many staff who have been well trained have been able to do so in 5-8 seconds, even with these types of locks. Though the stress of an actual event will be much greater, the better prepared the staff member is, the greater the likelihood of survival. As we stated in the article, these observations are based on the preliminary report. We have also reached conclusions based on what we have been told by people who were directly involved. If the full report is ever released, it will clarify many things. While we found the summary report to be very informative, there are many very important aspects that are not covered by this type of report. I think you raise some excellent points, especially your last one. I appreciate your contribution to the discussion. —Michael Dorn How long from the first gun shot was the school locked down? Does anyone know what their protocol was for a situation of that magnitude? —Dakota Author Response: According to the partial timeline, the first 911 call was made at 9:35:39, at 9:38:50 the CSP are informed that SHES is in lockdown. What is unclear in the report or the 911 audiotapes is whether an official lockdown was called. My personal guess is that it wasn’t, as the leader who might have called for it was one of the first ones killed. The report states that, “A call to 911 was made and in the ensuing moments the telephone in room 9 was also used to turn on the school wide intercom system. This appears to have been done inadvertently, but provided notice to other portions of the building.” The report also stated that a staff member in another hallway, who the media reported as the custodian, locked doors and told staff members to hide. The report also stated, “Throughout the rest of the school, staff and students hid themselves wherever they happened to be at the time they became aware of gunfire.” To me, this is not indicative of an officially called lockdown. Staff members heard the shots, either over the PA or first-hand, and took shelter where they could find it. I have not yet found mention of locked classroom doors. The report did state, “Staff and students hid in the class restrooms, locking the restroom doors from the inside.” This was in the rooms next to Rooms 8 and 10, the scenes of most of the murders. —Steve Satterly So if there was no evidence of a schoolwide lockdown how can the article state, “this affords additional evidence that lockdown is still one of our most effective tools to prevent death in mass casualty school shootings”? —Luke Author Response: At first glance, it might seem to be contradictory, but it really isn’t. No lockdown command was given school-wide. A custodian presumably helped some teachers lock their doors after he heard the shooting. Others hid and/ or locked down individually when the PA was inadvertently left on, allowing some of the staff to hear the gunshots. Given that, Rooms 12 and 6 suffered no casualties, as staff and students secured themselves in locked restrooms. Rooms 10 and 8, which were unlocked, suffered the bulk of the casualties. Sandy Hook Elementary School had doors similar to many other schools, which locked from the outside only. Any delay in getting that door locked or in getting everyone secured in the lockable restrooms would have presented the shooter with multiple targets of opportunity. It’s not a great leap from this information to our conclusion, “Lockdown is still one of our most effective tools to prevent death in mass casualty school shootings.”—Steve Satterly campussafetymagazine.com
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READER FEEDBACK THE ISRAELI APPROACH TO SCHOOL SECURITY Here are some lessons learned by a K-12 school campus police chief who participated in the Georgia International Law Enforcement Exchange. DEALING WITH DIFFICULT PEOPLE: 10 TIPS FOR DEFUSING TOXIC SITUATIONS Empathy, keeping your ego under control and knowing when to be quiet are just a few of the ways campus police and security officers can improve interactions with members of their campus community. This is all good advice EXCEPT #5 suggesting you make up a story to show you are being empathetic (in other words, lie). Far better to say you have never experienced that particular situation but you know what it feels like to be upset, angry, treated unfairly, etc. —Debra CORRECTION TO: ARMING UNIVERSITY POLICE, PART 1: THE IMPACT OF MASS SHOOTINGS Research indicates that active shooter incidents prompted universities to arm their sworn law enforcement officers. I was reading this article in your most recent edition and noted that Springfield College is listed as one of the Colleges and Universities that has armed its sworn officers. We are considering arming our sworn officers but have not finalized the decision to date, and they remain unarmed. —John Maihot, Senior Vice President, Finance and Administration, Springfield College 12 CAMPUS SAFETY FEBRUARY/MARCH 2014 ▼ Great article. I am always trying to convince my staff that unannounced drills will serve us better than announced ones. I would love to do one of these trips to Israel to assess their posture as well to enhance our school district’s security program. On a comical note, I am always trying to convince my right-wing friends that Israel is not the gun panacea some think it is for their citizens. —Tim Ervin 11 COMPONENTS OF A SECURE SCHOOL FRONT ENTRANCE Fences, access control, visitor management, panic alarms and video intercoms are just a few of the solutions that can help prevent unwanted guests from accessing your campus. HOW SHOULD COLLEGES HANDLE UNDOCUMENTED STUDENTS? With more institutions of higher education admitting undocumented students, security and law enforcement professionals will have to address potential conflicts between campus policies and local and federal laws. After spending 27 years in military engineering specializing in building security, it is painful to see how modern school design offers so little protection for students and staff. Schools need to be designed to offer protection from severe weather as well as intruders. Working as a USAFA recruiter and visiting my elementary school clerk sister at many different schools, I was struck at how schools have changed from brick and mortar to “stickframed” glass houses. Stronger glass may slow bullets, but not a vehicle crashing through. The ADA may not approve, but steps up to or other barriers to the main doors are much more secure. All interior and exterior doors need fire-rated nonkeyed locking bolts that lock on closing. Closets and toilets should be reinforced as safe rooms that can provide protection from natural severe events, such as tornados and earthquakes, as well as intruders. Many of these recommendations can be retrofitted to existing schools without a huge expenditure. In the end, however, it is the human element that is the weakest (and strongest) link. Always prepare for the worst and drill, drill, drill. —Stan Jonutis I don’t know about other states, but in Indiana, campus police are no different than any city, county or state officer. Campus police generally stay closer to the university where they work, but in major metropolitan areas like Indianapolis or a huge university like Purdue University where the school takes up most of the city, campus officers work side by side with their local counter parts. One would think the campus officer’s only hindrance to this issue is with the school administration. The school administrations should be the ones held accountable for violating the rule of law! —Jody Cartwright The school administrations should be the ones held accountable for violating the rule of law! campussafetymagazine.com
School District Blazes Path to All-IP Video Future Network systems analyst Brian Johnson and his colleagues in the IT department at the Escambia County School District in Pensacola, Florida, didn’t need a crystal ball to know that video surveillance was transitioning to an all-IP world when they began their search for a standardized, district-wide solution four years ago. “We hit the street with an RFI to see what was out there, although at the time, we knew we wanted a hybrid solution,” recalled Johnson. “IP was just getting started and it was still over and above what we thought we could afford, but we wanted the capability to transition to all-IP sometime down the road.” Of the four vendor offerings evaluated, a March Networks® solution offered the clearest and best thought-out migration path to an all-IP future. “We subjected the two top systems to a bakeoff and a trial in a high-risk facility, and March Networks won hands down,” said Johnson. The first dozen or so schools were equipped with March Networks hybrid network video recorders and analog cameras, but as the product portfolio evolved, Escambia County School District began acquiring the company’s serverbased video management system (VMS) software and March Networks Command™ IP video management platform. Ease of deployment was the primary reason for Escambia County School District’s interest in the Command platform because the browserbased application gets around the problem of providing the school district’s Macintosh computer users with access to video. “In the absence of a PC,” said Johnson, “we had to either load Windows on a Mac or provide a Windows box. But even with our Windows installed base, not having to install a client and maintain it is huge.” Tying local law enforcement into the video surveillance systems will also be easier in the VMS environment. “With Command in place, law enforcement will be able to pull up in front of a school in an emergency situation, tap into the system and access live video from every hallway,” said Johnson. “Command is going to be a big help in doing that because if you tell multiple law enforcement agencies that they have to load a client on every police cruiser laptop, they start pushing back pretty quickly.” The March Networks migration path to an all-IP platform figured prominently in the school district’s procurement decision in 2007, but also weighing heavily in the decision was ease of use. Escambia County School District doesn’t have a central monitoring facility equipped with video walls and dedicated security staff, explained Johnson. The primary users of the system are the school principals, assistant principals and resource officers in the individual schools, most of whom lack the time or expertise required to master a complex user interface. The March Networks system appealed to them because it was easy to use. Reliability was another important requirement, given the challenges the school district had to contend with prior to 2007, when procuring video surveillance systems was the responsibility of individual schools. “In the past, schools were responsible for providing their own video surveillance, so if they wanted something, they had to go out and buy it,” said Johnson. “There was no standardization. They bought whatever they wanted and they paid for it out of school funds.” The resulting hodgepodge of equipment wasn’t always of the highest quality, didn’t always capture video when necessary and cost too much to support. As the schools transitioned to networked solutions, IT entered the picture and quickly came to the conclusion that one high-quality, district-wide solution was the way to go. The school district hired a consulting group for system design and works closely with school principals and resource officers to decide on camera placement. Typically, cameras are positioned to cover entrances and exits, hallways, cafeterias, gymnasiums, media centers, bus ramps and parking lots. Principals, assistant principals and resource officers are equipped ADVERTISEMENT with 42-inch monitors offering live views of selective high-risk sites and a map of the school showing all of the camera locations. In the event of an altercation or other incident, a school principal or resource officer will search the archives for the video evidence, summon the offending students to their office and play the clip for all to see, bringing most matters to a speedy resolution. “Whenever we go into a school to replace an old analog system, we like to show the principals and assistant principals the kind of video they’re going to get and they are completely blown away,” said Johnson. The staged rollout of March Networks technology began with the high schools and middle schools, and will cover all of the school district’s 60 sites over the next few years. LEARN MORE March Networks® is a leading provider of intelligent IP video solutions used by K-12, colleges and other educational institutions to enhance the security of students and staff, deter theft and vandalism, and provide clear visual evidence to help resolve incidents. The video surveillance solutions can also provide first responders with critical, real-time views into schools in emergency situations. Visit www.marchnetworks.com, email email@example.com or call us at 1.800.563.5564.
NEWSWATCH campussafetymagazine.com White House to Establish Task Force on Student Sexual Assault WASHINGTON — President Barack Obama announced in January that his administration is creating a task force designed to address the prevalence of rape and sexual assault at U.S. institutions of higher education. According to the president’s memorandum, reports indicate that college and university compliance with federal sexual assault laws is uneven and inadequate. “Building on existing enforcement efforts, we must strengthen and address compliance issues and provide institutions with additional tools to respond to and address rape and sexual assault,” said the president. The White House Task Force to Protect Students from Sexual Assault will be composed of the Attorney General, the Secretary of the Interior, the Secretary of Health and Human Services, the Secretary of Education, the Director of the Office of Science and Technology Policy, the Director of the Domestic Policy Council, the Cabinet Secretary and the heads of agencies or offices as the co-chairs may designate. Its goal is to develop a coordinated federal response to campus rape and sexual assault. Some of the goals of the task force will include: • providing institutions with evidence-based best and promising practices for preventing and responding to rape and sexual assault; • building on the federal government’s existing enforcement efforts to ensure that institutions comply fully with their legal obligations to prevent and respond to rape and sexual assault; • increasing the transparency of the federal government’s enforcement activities concerning rape and sexual assault, consistent with applicable law and the interests of affected students; • broadening the public’s awareness of individual institutions’ compliance with their legal obligation to address rape and sexual assault; and • facilitating coordination among agencies engaged in addressing rape and sexual assault and those charged with helping bring institutions into compliance with the law. The memorandum states that the task force will meet with other stakeholders, including officials from institutions, student groups, parents, athletics and educations associations, rape crisis centers and law enforcement agencies. The task force will also evaluate how their findings could apply to elementary and secondary schools. CS Launches Campus Safety Conference Conference will be held in Los Angeles, July 31-Aug. 1, 2014. FRAMINGHAM, Mass. — Campus Safety magazine, the only publication exclusively serving the public safety and security needs of schools and universities, announces its Campus Safety Conference will be held at the Radisson Hotel Los Angeles, July 31-Aug. 1. In partnership with the University of Southern California (USC), this year’s Conference will bring together university and school police chiefs, public safety directors, campus administrators, superintendents and principals, municipal, county, state and federal law enforcement officers, and other community leaders and stakeholders involved in the protection of the nation’s campuses. Topics that will be covered include: 14 CAMPUS SAFETY FEBRUARY/MARCH 2014 • Title IX and Clery compliance • Partnering with student affairs and other stakeholders to improve public safety • Lockdown best practices • School front entrance design • “Run, Hide, Fight” and other civilian responses to active shooters • Effective use of emergency notification systems • Verbal judo and dealing with difficult people • Identifying the warning signs of violence • And much, much more! More information on the Campus Safety Conference, as well as sponsorship, registration and travel information can be found at www.CampusSafetyConference.com. campussafetymagazine.com
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NEWSWATCH FBI Report: Frequency of Active Shooter Events Has Increased WASHINGTON — According to a study released in January by the FBI, from 2000 to 2012, the rate of active shooter incidents in the United States increased, particularly after 2008. Between 2000 and 2008, approximately one event occurred every other month (five per year), but that rate increased between 2009 and 2012 to nearly 16 per year. The authors say the high rate continued in 2013 — there were 15 incidents last year. The most common location of an active shooter incident between 2000 and 2012 was a business (40%), while schools were the second most common location (29%). Nearly one in five events (19%) occurred outdoors. The median response time for law enforcement was 3 minutes, and the median response time for solo officers was 2 minutes, according to the report. The median number of people shot per event was five, not including the shooter. All of the events identified by the authors involved single shooters (94% were male), and in 55% of the events, the shooter had a connection with the attack location. “It also is worth noting that in the five largest-casualty events (Northern Illinois University in DeKalb; Sandy Hook Elementary School; Fort Hood Army Base, Killeen, Texas; Virginia Polytechnic and State University in Blacksburg; and the Century 21 Theater) the police were on scene in about 3 minutes; yet, a substantial number of people still were shot and injured or killed,” the report claims. Nearly half (49%) of the incidents ended before police arrived at the scene: 67% percent ended by the shooter dying by suicide or leaving the scene; 33% ended by the potential victims stopping the shooter themselves. ACTIVE SHOOTER INCIDENTS BY YEAR The average number of incidents per year from 2009-2012 was 16. 180 160 20 LOCATION OF ACTIVE SHOOTER INCIDENTS 2000-2012 Other 12% Business 40% School 29% Businesses are the most common location for these types of attacks. Schools are the second most common location. ALL CHARTS ON THIS PAGE COURTESY FBI Of the 51% of incidents that were still going when law enforcement arrived, 40% of the attackers either died by suicide or surrendered to police. In the other cases (60%), police officers used force to stop the attackers, most often with firearms. To read the full report, visit www.CampusSafetyMagazine.com. NUMBER OF PEOPLE SHOT OR KILLED IN ACTIVE SHOOTER EVENTS 2000-2012 The median number of people shot per event was five, not including the shooter. Shot Killed 140 Frequency Number of Events 25 15 10 5 0 Outdoors 19% 120 100 80 60 40 20 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Year 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Year N.Y. Teacher Credited with Thwarting Shooting Sioux Falls School District to Spend $50M for School Security PHILADELPHIA, N.Y. — An Indian River High School student was able to sneak a rifle onto campus Jan. 15, but a possible shooting was averted when his teacher was able to secure the weapon. The incident occurred just after noon and involved a 15-year-old student who allegedly brought the rifle into school in a covert fashion. At the end of class, the student opened a case containing the weapon. The teacher quickly noticed what was happening and was able to obtain the rifle, reports Syracuse.com. The campus was then placed on lockdown while deputies and a K9 searched the school to verify that there were no other threats. Local authorities say the teacher’s actions averted a tragedy. SIOUX FALLS, S.D. — The Sioux Falls School Board voted in January to spend $50 million for 17 construction projects that will help improve school security. The board will use the funds to renovate the front offices at 11 schools. The renovation will keep visitors from entering a building unless a staff member allows the visitor access, The Argus Leader reports. The 17-school district has already completed the security updates at six of its schools. Last year, the school board voted to accelerate $6.7 million in access control renovations, including visitor badges and locked school doors, following the Sandy Hook Elementary shooting. The district will also use the funds to add more classrooms to schools, as well as build more institutions to accommodate district growth. 16 CAMPUS SAFETY FEBRUARY/MARCH 2014 campussafetymagazine.com
NEWSWATCH Cyber Attacks to Reach New Heights in 2014 SAN JOSE, Calif. — The rapid growth in intelligent mobile device adoption and cloud computing coupled with a lack of skilled security professionals to monitor and secure networks, have left many organizations vulnerable to cyber-attacks, according to a new report from Cisco. The Cisco 2014 Annual Security Report, which is available at www.cisco.com, states that the number of security alerts issued around the world has grown 14% between October 2012 and October 2013. Multipurpose Trojans were the most widely-used type of malware in 2013, accounting for 27% of all viruses. Following closely behind are malicious scripts (23%) and data theft Trojans (22%). Approximately 99% of all mobile malware targeted Android devices, with Andr/Qdplugin-A representing the most frequently encountered mobile malware at nearly 44%. Meanwhile, Java is the most exploited programming language, according to the report. Among the biggest threats that organizations need to look out for includes Distributed Denial of Service (DDoS) attacks, which disrupt traffic to and from targeted Web sites and can paralyze ISPs. Noting that DDoS attacks have increased in volume and severity, the report also mentions that the occurrences seek to conceal other nefarious activity, such as wire fraud before, during or after a noisy and distracting DDoS campaign. A separate study conducted by MeriTalk anticipates that hospitals nationwide can expect to spend an average of $810,000 per security breach. The report notes that security incidents at hospitals in the United States can cost up to $1.6 billion annually. Of the hospitals surveyed, 61% reported a security-related incident in the form of a security breach, data loss or unplanned downtime, Healthcare Finance News reports. The majority of security breaches (58%) result from malware and viruses. Outsider attacks follow behind at 42%, while physical security, which includes equipment loss or theft, accounts for 38%. Other findings include: • 82% of respondents said their tech- 18 CAMPUS SAFETY FEBRUARY/MARCH 2014 nology infrastructure is not fully prepared for a disaster recovery event • The biggest culprits of data loss are hardware failure, loss of power and loss of backup power • Only 32% of respondents said they were moving forward with security analytics to help with breach prevention Only a small number of healthcare organizations noted that they were taking steps to prepare and prevent security breaches. For example, only 42% plan to move forward with encryption initiatives, while 44% are looking into getting single sign-on and authentication for Webbased applications and portals. TOP 2014 SECURE IDENTITY TRENDS HID Global has released top trends the company projects will have the greatest impact on the secure identity industry in 2014. The company anticipates a decline in the use of passwords for securing resources as organizations extend strong authentication across their IT infrastructure and out to the door. The trends to watch in 2014 include: I The industry is quickly moving beyond static, proprietary access control architectures to more secure, open and adaptable solutions I Integrating physical access control with IT security will bring new benefits while changing how organizations operate I Strong authentication will continue to grow in importance in the face of a rapidly changing IT security threat environment, and will also move to the door and include other factors such as biometrics and gestures I Strong authentication will increasingly be implemented using a multi-layered security strategy I Mobile access control will continue to roll out in stages and incorporate various wireless technologies I The industry will enter a new era of NFC (Near Field Communication) authentication services, using trusted tags to establish unique identities for many items in many public places, and to later verify their authenticity using contactless readers or any NFCenabled smartphone or tablet I The migration of intelligence to the door will continue with the further adoption of IP architectures and future capabilities of smartphones for access control I Printing and encoding advancements will simplify card personalization. The market will increasingly see faster printing and encoding solutions, more durable card materials, and solutions that enable “anywhere/anytime” distributed issuance capabilities. I Visitor management systems will continue to move beyond businesses to schools, hospitals and other institutions where high-profile incidents have occurred I There will be accelerating worldwide adoption of multi-purpose eID credentials. campussafetymagazine.com
Help is always within reach. If there’s a risk of danger to students and faculty, no matter where they are, the Help Alert® Wireless Staff Duress Solution uses mobile panic alarms that enable staff to call for help with just the push of a button. n Mobile pendants help responders locate staff even if they’re on the move, unlike fixed panic buttons or repeater-based systems n Discreet, silent alarm can alert school/district security or local police for a faster response n Complements overall school safety plan n Cost-effective: leverage existing Wi-Fi for a fast, easy installation n Multi-Mode alarms for user flexibility n Pendants easily clip on clothing or a belt, or can fit inside a pocket n Powered by PinPoint® locating technology Headquartered in Brookfield, Wis., RF Technologies has over 25-years experience of providing wireless safety and security solutions. 800.669.9946 www.rft.com/edu
NEWSWATCH Obama Administration Issues Recommendations on Student Suspensions In an attempt to stem the flow of the “school-to-prison” pipeline that civil rights activists say stems from overly zealous school discipline policies targeting black and Hispanic students, Attorney General Eric Holder has provided new non-binding guidelines on how students should be punished for misbehavior. FLIR’s Changing Video Security… Again HD on Any Cable Thermal Cameras for HOW Much? Universal Cloud Connectivity Thermal Fence On Board RMR in Your Future Mobile Apps for Everything And it all works together. Visit flir.com/campus-safety to learn how your life is about to change. 877.773.3547 20 CAMPUS SAFETY FEBRUARY/MARCH 2014 The recommendations released in January encourage schools to ensure that all school personnel are trained in classroom management, conflict resolution and approaches to de-escalate classroom disruptions, reports the Associated Press. School security and police officers should also develop relationships with students and parents, and receive training. The new recommendations are different from the zero-tolerance policies that became popular in the ’90s but have since fallen out of favor. “Research shows that the use of suspensions has steadily climbed since the 1970s and that most suspensions today are for minor and non-violent incidents of misbehavior,” says U.S. Department of Education’s Office for Civil Rights Assistant Secretary Catherine Lhamon in her blog. “These misbehaviors could be better addressed through measures that keep kids in school than by turning our kids away from the classroom door.” With regard to SROs and other types of school-based law enforcement, the guidance provided the following input: School-based law enforcement officers ... or other campus-based security can be an important part of a comprehensive school safety plan. It is important, however, for schools to recognize that any arrests or referrals to law enforcement can have negative collateral consequences for students, and that students of color and students with disabilities may experience disproportionate contact with law enforcement and the justice system. For this reason, schools choosing to use school-based law enforcement officers should carefully ensure that these officers’ roles are focused on protecting the physical safety of the school or preventing the criminal conduct of persons other than students, while reducing inappropriate student referrals to law enforcement. Schools should also ensure that school-based law enforcement officers do not become involved in routine school disciplinary matters. For campussafetymagazine.com
the same reasons, schools without campus-based security should avoid involving law enforcement or encouraging the use of law enforcement techniques (such as arrests, citations, ticketing or court referrals) in routine disciplinary matters. To ensure the proper functioning of any schoolbased law enforcement program and to avoid negative unintended consequences, schools should provide clear definitions of the officers’ roles and responsibilities on campus, written documentation of those roles, proper training, and continuous monitoring of the program’s activities through regular data collection and evaluation. First and foremost, any school or district using school-based law enforcement officers should clearly define the officers’ roles and responsibilities at the school as that of important partners in school safety efforts. This role should be focused on school safety, with the responsibility for addressing and preventing serious, real and immediate threats to the physical safety of the school and its community. By contrast, school administrators and staff should have the role of maintaining order and handling routine disciplinary matters. By focusing officers’ roles on the critical issue of safety and avoiding inappropriate officer involvement in routine discipline matters, schools have found that they can reduce students’ involvement in the juvenile justice system and improve academic outcomes while improving safety. For SROs, their roles on campus typically involve three parts: law enforcer, informal counselor, and educator. In their capacity as counselors and educators, SROs can, and should, support positive school climate goals by developing positive relationships with students and staff, and helping to promote a safe, inclusive, and positive learning environment. Although schools are not bound by the recommendations, those that don’t comply could face strong actions. Additional guidance on the role of school-based law enforcement, as well as school staff and administrators can be found at http://www2.ed.gov/policy/gen/ guid/school-discipline/guiding-principles.pdf. Stanley Security Announces Winners of School Safety Grant Program INDIANAPOLIS — Stanley Security has announced the four winning schools of its $500,000 Together for Safer Schools grant program. The first-place winner and recipient of a $200,000 grant is Faith Christian Academy in Sellersville, Pa., which received the most votes in the national K-12 contest. The three runners-up, each a winner of a $100,000 grant, are: South Pointe Elementary School in Miami Beach, Fla.; Montessori School of Dayton in Kettering, Ohio; and Pioneer Elementary School in Auburn, Wash. The grants will provide the winning schools with Stanley Security installed products and services to help fund safer campuses. The Together for Safer Schools grant program is a national K-12 contest established by Stanley Security in 2013 to help K-12 schools enhance security on campus. In its first year, the program offered U.S. schools the opportunity to receive Faith Christian Academy in Sellersville, Pa., was the winner of a $200,000 grant from Stanley Security. security products and services through a $500,000 grant program. During the 45day nomination period between Sept. 13 and Oct. 28, nearly 1,000 schools were nominated from around the country, with at least one school represented from every state in the continental U.S. For more information about the grant program, visit www.stanleysaferschools. com or call (312) 867-9177. Study Tackles Sexual Assault on Canadian College Campuses WOLFVILLE, Nova Scotia, Canada — A study on sexual assaults on college campuses in Nova Scotia found that first-year students are particularly targeted and vulnerable to sexual predators. Commissioned by Students Nova Scotia, the study determined that many campus sexual assaults occur during the first two months of classes, The Chronicle Herald reports. The research, conducted by consultant Anne Martell, is based on interviews with 73 student union and university representatives at six universities in Nova Scotia. Study results showed that only 5% of sexual assaults are reported to police or campus authorities. Of those reported cases, sexual predators account for 90% of the attacks, Additionally, the study determined that in 90% to 95% of campus sexual assaults, the victims were heavily intoxicated, inhibiting judgment and communication about consent. Students Nova Scotia plans to roll out a sexual assault awareness campaign in the spring. There are also talks to bring sexual assault nurse examiner programs to campuses. RECEIVE BREAKING NEWS WHEN IT HAPPENS! Sign up for Campus Safety’s free eNewsletters • Timely updates on university, school and hospital security issues • Research and trends pertaining to all facets of campus protection • Current and archived CS articles and features • Industry event listings and contacts SUBSCRIBE TODAY: www.CampusSafetyMagazine.com FEBRUARY/MARCH 2014 CAMPUS SAFETY 21
FEATURE CAMPUS ADMIN SUPPORT 15 Tips for Developing Better Support from Campus Administrators Professional officer appearance, community outreach programs and collaboration with other jurisdictions will help to ensure your police or security department obtains buy-in from your organization’s top brass. By John M. Weinstein e have an image problem in campus law enforcement and security. Quite simply, many administrators view the law enforcement/security function as not integrally connected to their academic mission. Of course, we know that a safe and secure campus is the sine qua non of effective education. In the absence of order, concerns about personal safety will impede the effective transmission of knowledge. Unfortunately, many administrators view us as just a necessary evil. To make matters worse, we are often our own worst enemy. How many officers think that policing is policing, and that law enforcement operations are the same whether occurring on a campus or in a municipal jurisdiction? The view that law enforcement is independent of the venue within which it exists fosters the divide between college administrators and law enforcement officials. Since it is the former who control the purse strings, the result is troublesome, especially in difficult economic times. Our budgets decline, and we are forced to reduce overtime, training and equipment replacement. Morale plummets and turnover increases, resulting in reduced police effectiveness and higher costs associated with recruiting and training new personnel. 22 CAMPUS SAFETY FEBRUARY/MARCH 2014 campussafetymagazine.com
© 2014 Allegion You prepare them for a secure tomorrow, we’ll make them secure today. Allegion can help ensure your campus is secure today and into the future. Our comprehensive solutions and open architecture deliver increased flexibility while reducing maintenance costs. From classrooms to residence halls, our smart credentials, wireless locks, and exit devices will help improve security and access control. Best of all, our national network of Security and Safety Consultants will help you design and implement an ideal solution for a single door or your entire campus. Preparing students for a secure tomorrow is enough of a challenge. Let us worry about their security today. Call us at 877-516-9049. Learn more at: allegion.com/us
FEATURE CAMPUS ADMIN SUPPORT To break this cycle and increase the support we receive from our institutions’ administrators, we must accomplish several goals. We must 1) increase campus respect and appreciation of law enforcement; 2) foster greater recognition of the contributions we make to safety and security; 3) improve perception of our commitment to the institution and our sensitivity and responsiveness to the needs of our clients; and 4) enhance the respect of the institution in the community at large. There are many ways to instill campus-wide respect for the police, raise confidence in our capability and demonstrate our value to the campus community. Here are 15 tips for achieving these goals. INCREASE RESPECT FOR AND APPRECIATION OF LAW ENFORCEMENT Establish a community outreach program. The Northern Virginia Community College (NOVA) Police Department established our program, run by an officer and a lieutenant, in 2011. It is consisted of three pillars: a monthly four-to-six page newsletter, a campus-wide training program and joint operations with local agencies. Each month, the newsletter presents various safety and security topics (e.g., crime trends on campus, sexual assault, DUI perils); bio sketches of selected officers to highlight their training, experience and special areas of expertise; and announcements of future training offered by the police. Although significant work is involved in putting out a professional newsletter, the rewards are great because the newsletter achieves, to a greater or lesser extent, most of the five objectives noted above. If launching a newsletter is not feasible at this time, consider establishment of a “Chief ’s Corner” in the campus newspaper. This conduit will allow the department to identify and share key issues to the college community on a regular basis. A robust training program, which extends to the college’s six campuses and four centers, is the second pillar of our 1 24 CAMPUS SAFETY FEBRUARY/MARCH 2014 community outreach program. In 2011, we conducted almost 50 briefings. In 2012, we gave 165 and it topped 200 in 2013. Topics include active shooter response, identity theft, substance abuse, how to deal with difficult people and safety on campus. These presentations are well attended by a broad cross section of faculty, students and staff, and they provide crucial information and a great opportunity to demonstrate the knowledge and professionalism of our presenting officers. Through the chief’s offices, we have briefed some of these topics to senior college policy-making bodies, further enhancing our professional image and validating our contributions to maintaining safe and secure campuses. Finally, NOVA police work side-byside with other agencies, such as at our VIN-etching event with the Virginia State Police and Drug Take-Back with the DEA. Our officers, working with other agencies, remind the campus community that we are “real” cops, just like our brothers and sisters in other jurisdictions. This, too, enhances our professional reputation. Invite administrators to observe drills. The extent of knowledge about police operations of most citizens is limited to what they’ve seen on Cops, Hawaii 5-0 and (with a tip of the hat to older faculty members) Highway Patrol. They understand little of our years of training to make split-second life-and-death decisions, master legal intricacies and investigate crimes. Show off your expertise. At NOVA, we invited senior faculty and staff to observe our annual active shooter training. Some officials even participated as victims. These administrators left with a new appreciation of our professionalism, bravery, capability and commitment to the institution. We have taken other officials to the range to observe our training. We also do ride-alongs and conduct tours of our dispatch center. We’re planning to take some officials to our new firearms simulators to learn what it’s like to be on the business end of a dangerous call, and 2 how quickly seemingly “routine” calls can escalate to incidents. Look smart. I hate to say it, but sometimes, image is important. If officers are driving dirty vehicles or walking around in worn or un-pressed uniforms, it sends the message that we have no pride in our appearance. If our administrators perceive we do not care about ourselves, they are also likely to conclude that we don’t act professionally and are either unwilling or unable to be professional when the situation turns dangerous. 3 FOSTER RECOGNITION OF LAW ENFORCEMENT’S CONTRIBUTION TO CAMPUS SAFETY AND SECURITY Provide child safety seat installation services. We need others to believe we are equally attentive to the “serve” part of our “protect and serve” motto. One program with huge potential to garner support is a child safety seat installation program. NOVA’s community outreach officer is also certified in this service. He serves people on campus as well as in the community at large. It has generated significant good will from people who need this service but are often too busy to go to a separate location to get it. 4 Collaborate with surroundin
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