Published on February 19, 2014
Welcome to CADR+ | Powered by Healthcare the way it should be! Presented by: Steve Baker (615) 669-0539 sbaker@AFinancialPro.com
THE STATE OF HEALTH CARE Average family spends $1,430 and loses around 35 hours each year to doctor’s office visits alone That’s about $120 and 3 hours every month Most doctors offices are closed 75% of the hours/week Over 66% of ER visits are for non-emergency reasons 25% of people have skipped a recommended medical test due to cost 24% of people do not fill their prescriptions Over 75% of Doctor visits originate from stress factors 1 in 3 Americans state their level of stress is ―extreme‖
THE BOTTOM LINE… Getting well has become extremely inconvenient Additionally, it isn’t cheap Difficult to meet face-to-face with a physician/specialist Difficult to get a timely appointment Can be difficult to actually get to the appointment ER and Urgent Care are frustrating and expensive options Missing work can be a costly proposition For most people, healthcare reform will inevitably lead to Increased costs Longer waits, shorter interactions Increased stress levels
A NEW PARADIGM Cell phones (early ’80s) Google (late ’90s) Online banking (past 3 years) Telemedicine or telehealth (next 5 years!) 4 of 5 office visits can be better handled over the phone Over 90% of calls solve problem with no need for follow-up 89% of Healthcare executives believe telemedicine will transform Healthcare in the United States 4% of population today, expected to grow to 40% in 2 years
WELCOME TO CADR+ CADR+ is a program designed specifically to save you time and money by utilizing technology to provide efficient, immediate access to Healthcare solutions and other personal services.
UNLIMITED, 24/7 ACCESS… U.S. Based, Trained, Board Certified Doctors Bill Review & Mediation Specialists Telephone Consultations Legal & Financial Services Natural Therapy Professionals Discount Health Card Online Life Resources All from the comfort and convenience of your phone or computer!
ANYTIME, ANYWHERE, ANYONE Unlimited access, unlimited value On-demand, 24/7 availability, from wherever you are High-quality healthcare, the moment you need it Peace of mind, for you and your family Connect in minutes to the help you need Total care, for your body, mind and wallet Only $.66 per day, for the entire family! Finally… the care you need, on your schedule!!
POWERED BY TELADOC The backbone of the CADR+ program A technology that connects you with a physician On-demand, 24/7 access by phone, video and app A network of U.S.-based, state-licensed doctors Diagnosis and prescriptions for common conditions ePrescriptions and Personal Health Records SureScripts provides two years of prescriptive history All consultations are recorded and added to your records
HOW IT WORKS You have cold-like symptoms but don’t have the time to sit in an urgent care waiting room. Instead they call CADR+: Step 1. Step 2. Step 3. Medical history Request consult Talk with a physician You are required to complete your medical history online, by phone, or by faxing a paper form prior to requesting a consultation. You simply log on to your account or call Teladoc, 24/7/365, to request either a telephone or video consultation. A board-certified physician licensed in your state reviews your medical history and provides a consultation over the phone or through video, just like an inperson visit. Step 4. Step 5. Sep 6. Resolve the issue Continuity of care Follow-up The physician recommends the right treatment for your medical issue. If a prescription is necessary, it is electronically sent to your pharmacy of choice. The physician documents the results of the consultation in your medical history. Consultation information can be sent to your primary care physician. Teladoc sends you a follow up email to ensure that you got the care you needed and to see if you have any feedback on your experience.
COMMON USE Top 10 Diagnoses 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Sinus Problems Urinary Tract Infection Pink Eye Bronchitis Upper Respiratory Infection Nasal Congestion Allergies Flu Cough Ear Infection Prescription Management Electronic prescribing (SureScripts) or by phone. Frequency of prescribing lower than same diagnoses when comparing best provider practices (about 80% vs. 83%) Use of antibiotics limited to short durations; patient education and physician reminders for appropriate use No prescribing of DEA-controlled substances, medication for psychiatric illness, or lifestyle drugs. Generic drugs automatically recommended
COMPLIANCE IN ALL 50 STATES Teladoc is compliant with current state regulations in order to operate in 50 states.
HIGHEST QUALITY OF CARE NCQA Certified for credentialing—the only one in the industry! Our doctors are: Board-certified Board-certified in internal medicine, family practice, emergency medicine or pediatrics. State-licensed State-licensed in their respective states. Experienced Experienced, with an average of 15 years of practice. 97% U.S. residents U.S. residents, living and working in the United States. Teladoc physician satisfaction rate Primary Source Verified Verified through the National Practitioner Data Bank (NPDB) and the American Medical Association (AMA) Board certification, work history, peer reference, State licenses, monthly state sanction reports, DEA license, criminal and civil background. Credentialed Teladoc is the first and only telehealth company in the US to have a provider credentialing process that is certified by NCQA.
HOW CADR+ REDUCES COSTS 60% of members would have gone to PCP at cost of $153 15% of members would have gone to Urgent Care at cost of $350 15% of members would have gone to Emergency Room at cost of $1029 Estimated lost productivity to employers Teladoc’s telemedicine services help eliminate 1,000’s of hours of lost productivity due to medical absenteeism. 13 Data and dollar amounts are based on national averages. Amounts listed may not reflect actual billed charges
USE CADR+ WHEN YOU: Need care after hours or on weekends Need medical care access from remote locations Need Rx prescription/refills* for common conditions Cannot meet face-to-face with physician / specialist Cannot get a timely appointment Cannot get to a doctor due to disability Do not want to go to ER/UC Cannot afford to take off work Are traveling and need advice *If appropriate
CASE STUDY: About Pepsi Bottling Ventures 2300 employees, 26 locations, 7 states 17% utilization 99% satisfaction Savings – $227, 551 Office Visits – $18,337 ER Visits – $121,849 Urgent Care – $5,195 Productivity – $82,170 “It has helped us save time, save money and has made our employees very, very happy. …it couldn’t have been easier or more simple.” Chris McCool, SVP Sales & Marketing Video: http://cadr.biz/AADQv *Plan included Teladoc only.
A WHOLE LOT MORE! CADR+ provides a host of additional resources, all specifically selected to give you the very best group of services available for achieving true wellness!
THE STRESS EFFECT Over 1/2 of Americans self-report that they are ―struggling‖ with life today and 1/3 state their average stress level as ―extreme‖ 75–90% of doctor visits considered to be stress-related Stress is linked to all of the leading causes of death including heart disease, cancer, accidents and suicide The World Health Organization estimates that the equivalent of 7.1 productive days are lost per employee each year due to stress-related factors 25 million Americans will have an episode of major depression this year alone
BILL REVIEW & MEDIATION Provides a personal negotiator who acts on the patient’s behalf, mediating solutions directly with medical facilities. Who is eligible? Active member of the CADR+ program Received care for a single related medical event at a hospital, emergency clinic or surgical center Minimum of $2,500 balance after discounts & benefits are applied. Solutions could include: Applying for financial assistance Negotiating a settlement Arranging a payment plan
FREE DISCOUNT CARD* Medical – save up to 50% Pharmacy Savings – save up to 65% Dental Care – save up to 50% Vision Care – save up to 50% Hearing – save up to 15% Diabetes Care & Supplies – save 52–70% Lab Savings – save up to 50% MRI & Imaging – save up to 70% And more! *CADR+ membership not required for WellCard Discount program.
TELEPHONE CONSULTATION Unlimited access Masters-level clinicians Available 24/7 Live Answer Confidential Service 170 Languages Crisis Support
LEGAL & FINANCIAL SERVICES Attorney consultations by phone or face to face* Free online legal documents for all eligible dependents Simple Wills, Power of Attorneys, Living Wills Financial consultations by phone* Domestic/family, civil, landlord/tenant, criminal, estate planning, immigration, motor vehicle, etc. Debt and loan consolidation, mortgage and refinancing. Telephonic fraud resolution consultation Provided by Certified Fraud Resolution Specialist *First 30 minutes free per issue, unlimited issues
CHOOSEHEALTHY PROGRAM Discounts over 25% on natural therapy services Service Include: Chiropractic Massage Therapy Acupuncture Nutrition Services Over 19,000 participating professionals nationwide
ONLINE LIFE RESOURCES There are times in everyday life when you may need a little guidance: Child care Parenting Emergency care Summer care New baby care Adoption Colleges and universities Elder resources Disaster relief Pet care Primary/secondary education Patient Advocacy
SELF-CARE AND WELL BEING A partner to help you achieve positive, longterm improvement in health and wellness Fitness Smoking cessation Weight management Stress management Targeted webinars Discount Center Computers and electronics Travel, car rentals and hotels Gifts and retail shopping Movie tickets & video rentals Theme parks Fitness centers Shoes and clothes Restaurants… and more!
THE ADMIN PORTAL All member info stored in the cloud Available to you on-demand, 24/7 You can add, edit or terminate employees in real time Your information is secure, redundant and backed up We can add any number of employees in minutes Members emails and phone numbers are 100% private
WHAT’S IN IT FOR THE MEMBER? Convenience: Licensed physicians and industry professionals available 24/7/365 No waiting rooms, no closed offices, no waiting weeks for an appointment Receive answers and treatment within minutes via phone, video or app Peace-of-mind: 100% acceptance regardless of preexisting conditions or age No limitations on usage Board certified, state specific Physicians and other Aetna vetted partners ―Do it for yourself; do it for the ones you love‖ Money-savings: Significantly less expensive than typical Office, ER/UC visits Saves on out of pocket expenses i.e. high deductibles, co-pays Less time off needed for doctor appointments Bill mediation available in the event of excessive medical billing
WHAT’S IN IT FOR EMPLOYERS? Saves Money: Avoids expensive visits to doctors, urgent care and ER Lowers total cost of healthcare Saves Time: Employees take less time off work Early intervention & recovery leads to increased wellness and productivity Happier, Healthier Employees: Goodwill: employees love it! Fosters self-directed wellness (online tools) Address hidden mental health issues Additional lifestyle / concierge resources for ―everyday living‖
Improve Access Lowers Cost Multiple ways to Consult 24/7 Avoid high cost settings like the Doctor’s office, Urgent Care/ER + Phone, Video, Mobile Application * If appropriate Save Time Save Money Reduce Absenteeism Care Coordination Quality Care 24/7 consultations Qualified professionals that Clinically efficient, effective can provide information, and most convenient diagnose and prescribe Rx medication* + + Get Information/ Diagnosis Anytime, Anywhere 24/7 Get Well Fast Affordable Cost Setting Better Outcomes
IN GOOD COMPANY
THANK YOU!! For more information or to enroll: Steve Baker (615) 669-0539 sbaker@AFinancialPro.com www.getcadrplus.com/sbaker Video: http://bit.ly/1bk8x9F
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