Business process modelling with sbi an example

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Information about Business process modelling with sbi an example
Business & Mgmt

Published on March 8, 2014

Author: satyamlucky7

Source: slideshare.net

Description

bpm, bpr

BUSINESS PROCESS MODELLING CASE STUDY BY MCKINSEY & CO.

WHAT IS BUSINESS PROCESS MODELLING  Business Process Modeling (BPM) in systems engineering is the activity of representing processes of an enterprise, so that the current process may be analyzed and improved.  BPM is typically performed by business analysts and managers who are seeking to improve process efficiency and quality.  The process improvements identified by BPM

WHAT IT ACTULLY DOES? We will discuss the effect of BPM on state bank of India and will discuss what it was earlier and what it is now in terms of : capacity  efficiency  flexibility  quality  cycle time and  bottleneck 

CAPACITY  Capacity is nothing but its is the measure of how much peoples sbi can give quality service.  “WHAT WAS ITS CAPACITY EARLIER?”  “WHAT’S ITS CAPACITY

EFFICIENCY  “WHAT WAS ITS EFFICIENCY EARLIER?”  With the computerization of sbi its efficiency has increased substantially. NOW THE QUESTION IS HOW? WHAT IS THE OPERATING SYSTEM SOFTWARE USED BY STATE BANK OF INDIA?

FLEXIBLITY Earlier whenever people wanted to travel they need to carry a huge amount of cash, so that they don’t run out of cash.  Now with the application of core banking and atms anyone can withdraw money anywhere.  Conclusion is bank master has led to the flexibility of business. 

QUALITY * With the increase in flexibility And efficiency the quality also Improved drastically. The figure shows the quality Earlier and now respectively. * Sbi introduced many branches For its privileged customers like (PBB) Personalized banking branch.

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