Business Email Training

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Information about Business Email Training
Business & Mgmt

Published on December 26, 2008

Author: BobPritchett

Source: slideshare.net

Description

A set of slides for basic email training in a business environment. Covers basics of style, etiquette and security. A generic presentation with no reference to any specific company or email software.

Bob Pritchett www.bobpritchett.com

Otherwise you look like an idiot Grammers something you should do too along with punctuation;

Otherwise you look like an idiot

Grammers something you should do too along with punctuation;

John, how are you? We need to address a few points. A) The trip b) the new account; (C) technical support. This will really help, sincerely, joe.

John, how are you? We need to address a few points. A) The trip b) the new account; (C) technical support. This will really help, sincerely, joe.

John, How are you? We need to address a few points: A) the trip B) the new account C) technical support This will really help. Sincerely, Joe

John, How are you? We need to address a few points: A) the trip B) the new account C) technical support This will really help. Sincerely, Joe

Is your message really that important?

Is your message really that important?

People don’t like to be screamed at

People don’t like to be screamed at

To: people who need to know or act on CC: people who ought to know but don’t need to take any action BCC: to protect address privacy when emailing a large group Assume your use of BCC may be revealed

To: people who need to know or act on

CC: people who ought to know but don’t need to take any action

BCC: to protect address privacy when emailing a large group

Assume your use of BCC may be revealed

Do reply all when you have handled something sent to a group Do not use reply all when your response is not of interest to everyone Using reply all to emails sent to the whole organization is something you should think VERY CAREFULLY about

Do reply all when you have handled something sent to a group

Do not use reply all when your response is not of interest to everyone

Using reply all to emails sent to the whole organization is something you should think VERY CAREFULLY about

You will really annoy EVERYONE who reads an email like this . It doesn’t matter if it is REALLY FUNNY or not.

You will really annoy EVERYONE who reads an email like this . It doesn’t matter if it is REALLY FUNNY or not.

Please send this reminder about chain letters to 3 co-workers and add your name to the bottom of the list.

Please send this reminder about chain letters to 3 co-workers and add your name to the bottom of the list.

If you don’t need one to prepare for a legal proceeding, don’t request one. They aren’t that useful for legal proceedings.

If you don’t need one to prepare for a legal proceeding, don’t request one.

They aren’t that useful for legal proceedings.

Dear Customer, Attached is a link to the page you need. Company Tech Support ---- Jim, please send this customer a link to the support page he needs right away. Don’t wait, because he’s an impatient jerk and is writing a review for a big magazine this week. – Joe

Dear Customer, Attached is a link to the page you need. Company Tech Support ---- Jim, please send this customer a link to the support page he needs right away. Don’t wait, because he’s an impatient jerk and is writing a review for a big magazine this week. – Joe

Email is not secure. Don’t even send a credit card number in an email receipt.

Email is not secure.

Don’t even send a credit card number in an email receipt.

By management By customers By competitors By your friends By attorneys who wish you no harm, but have to destroy you because, “It’s my job. Nothing personal.”

By management

By customers

By competitors

By your friends

By attorneys who wish you no harm, but have to destroy you because, “It’s my job. Nothing personal.”

 

Thanks, John ---- John Doe – jdoe@company.com The Company – www.company.com (360) 555-1234

Thanks, John ---- John Doe – jdoe@company.com The Company – www.company.com (360) 555-1234

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