Published on February 28, 2014
Building Creative Teams Motivation Engagement & Retrospectives Cara Turner South Africa Agile Coach | User Group Chairman | Rigorous Tinkerer
Three sections: The Mechanics How do we generate new ideas? Motivation at Work Rethink the Retro as a creative tool
What is a retrospective? inspect & adapt safe space collaborative regular gather data insights actions continuous improvement SMART goals
How do we generate new ideas? it's all in the mind
BEING CREATIVE We have ideas all the time…
Things that limit creative thinking BEING CREATIVE Existing neural networks: Our decision-making framework Threat, pressure Time
Things that help us let go BEING CREATIVE laughter novelty dissonance metaphor play imagining the future
Having an idea: Metaphor Metaphor helps us to: BEING CREATIVE create language for things we know instinctively Dissonance: Force new connections Create new options
BEING CREATIVE Having an idea: Imagine the futures Visualization is a key skill for creative thinking
Strengthening Networks Experience & Repetition BEING CREATIVE Play & Association Build habit
One good idea creates another BEING CREATIVE Chance favours the connected mind
Innovation is Social BEING CREATIVE Chance favours the connected mind
To generate breakthrough ideas Interrupt our existing patterns BEING CREATIVE Create new patterns incorporating creative thinking Collaborate to shape and share ideas
Read more… • James Zull BEING CREATIVE – The Art of Changing the Brain – From Brain to Mind • John Medina: Brain Rules • Mihaly Czichzentmihaly: Flow • Daniel Kahneman: Thinking, Fast and Slow
BEING CREATIVE Questions?
Motivation at Work Building a creative-supportive work environment
Ingredients for creative thinking Engagement MOTIVATION Trust Bet: how my work will be valued - > what I will share whether I feel valued - > how I'll collaborate Drive my desire to create value + trust & engagement - > what I’ll invest of myself
MOTIVATION Demotivation at Work
Building Trust, Engagement & Drive Drive: AMP’d MOTIVATION Engagement: SCARF Trust: ABCD
Trust: ABCD Able Believable Connected MOTIVATION Dependable what I will share Ken Blanchard - ABCD Trust Model™ “The Building Blocks”
Engagement: SCARF Status Certainty Autonomy MOTIVATION Relatedness Fairness how I'll collaborate David Rock SCARF Model: “Comfort”
Drive: AMP Autonomy Mastery MOTIVATION Purpose what I’ll invest of myself Daniel Pink Drive: “AMP’d & Ready to Go”
Trust, Engagement & Drive MOTIVATION • • • • Intrinsically motivated Collaborative Skilled team Ripe for Creativity
MOTIVATION How do you get that?
Use the Retrospective… MOTIVATION Trust Engagement Drive Able Believable Connected Dependable Status Certainty Autonomy Relatedness Fairness Autonomy Mastery Purpose
Self motivating team Engagement Drive Status Autonomy grow skills celebrate improvements choose challenges Believable Certainty Mastery attainable goals set target, measure success Connected Autonomy understanding, improvemen ts, skills shared adventure MOTIVATION Trust Able choose how Purpose Dependable Relatedness clear target, team benefit show up, participate contribute; share adventure Fairness participate, attainable
Read more… MOTIVATION • • • • • Daniel Pink: Drive David Rock: Your Brain At Work Ken Blanchard: Trust Works Patrick Lencioni: The 5 Dysfunctions of a Team Edward Deci: Why We Do What We Do
Rethink the Retro as a creative tool
RETROSPECTIVES Evolution of the Retrospective
Inspecting and Adapting 1.0 RETROSPECTIVES Learning from our experiences
Inspecting and Adapting 2.0 Understanding, Collaboration, Facilitation Explore information, insights and ideas about the topic RETROSPECTIVES Open Divergent Convergent Close Narrow the focus, valuable & practical, clarify actions
Inspecting and Adapting 2.0 Understanding, Collaboration, Facilitation RETROSPECTIVES Set the Scene Gather Generate Decide Data Insights what to do Agile Retrospectives – Esther Derby & Diana Larson 2006 Close the Retrospective
Inspecting and Adapting 3.0 Create our stories RETROSPECTIVES Play Make the retro a tinkering space
“Retro-Spective” RETROSPECTIVES Looking back….. Where (some of) the data is
The Agile Principle “At regular intervals the team RETROSPECTIVES reflects on how to become more effective then tunes and adjusts its behaviour accordingly” - The Agile Manifesto
RETROSPECTIVES What if: we make future our focus?
The Future (1) Explicit Bets Write a Goal hypothesis “By [implementing our goal] we expect [this result]” (Pass conditions) RETROSPECTIVES What we’ll see if we’re right / What we’ll see if we’re wrong (Fail conditions)
The Future (2) Imagine the Futures RETROSPECTIVES What could we do to make this happen? How can we prepare? What could we do if this happens? Resilience
The Future (3) Getting Really Creative RETROSPECTIVES Ideate
Creative Thinking Format Open Ideate Elaborate Evaluate RETROSPECTIVES Close Select
Activities you can try RETROSPECTIVES Improv Ideatoons False Faces Forced Connection Body Ritual storming Dissent Prototyping Feasibility SAFE / Graphic Review BOLD Plan
RETROSPECTIVES What does that look like?
Open: Improv Stories: Accept and Build “Yes, and…” RETROSPECTIVES Improv Story Improv Drawing
Ideate: Generate ideas RETROSPECTIVES • Ideatoons • False Faces • Forced Connection
Ideate: Ideatoons State challenge Need more ice cream List attributes hungry sweet delivery urgency Draw symbols RETROSPECTIVES love packaging cold Experiment with combinations delivery love Send ice-cream to a loved-one Ice cream delivery service sweet cold packaging Sweet mix that you mix & freeze instantly Instant ice cream
Elaborate: Try ideas out RETROSPECTIVES • Body Storming • Prototyping • Graphic Gameplan
Elaborate: Body storming Experiential Prototyping Act out an interaction with the product RETROSPECTIVES Surfaces tacit assumptions Capture as you go Evaluate
Evaluate RETROSPECTIVES • Ideo format • SAFE / BOLD • Ritual Dissent / Play the Critic
Creative Thinking Format Open Ideate Validate Evaluate RETROSPECTIVES Review Select
Retrospectives 3.0 Focus on Play rather than problems RETROSPECTIVES Focus on the Future rather than the past Focus on Ideating rather than analysing
RETROSPECTIVES Read more… • • • • • • • Michael Michalko: Thinkertoys Patricia Ryan Madson: Improv Wisdom Dave Gray: Gamestorming Edward De Bono: How to Have Creative Ideas Esther Derby & Diana Larson: Agile Retrospectives Norm Kerth: Project Retrospectives innovationgames.com
Teams who think Creatively have a practical play structure RETROSPECTIVES in a motivating environment supporting creative thinking and create their own futures…
special thanks to Linda Rising whose talks at Agile India 2013 inspired this talk Book: Fearless Change Patterns for Introducing New Ideas
Get in Touch Creative geniuses do not wait for the gifts of chance; instead, they actively seek the accidental discovery. - Michael Michalko Cara Turner Cape Town, South Africa twitter: @cara_faye facilitatingagility.com krs.co.za sugsa.org.za
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