BrightGen's Winter 13 Salesforce Release Webinar

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Information about BrightGen's Winter 13 Salesforce Release Webinar
Technology

Published on March 17, 2014

Author: brightgenss

Source: slideshare.net

Description

Slide deck from the Winter 13 Salesforce release webinar conducted by BrightGen.

Salesforce Winter 13 Release

Agenda •  Salesforce Winter 13 Release –  Chatter Enhancements –  Case Feed –  Joined Reports –  Visualforce Charting –  Global Permission Sets •  Webinar Idea Community •  Q&A

Chatter - Polls •  From an idea from the community •  2 – 10 options •  Anonymous •  Doesn’t appear in desktop

Chatter - Influence •  Determined by activity •  Default threshold is zero •  Now configurable •  Changes apply immediately

Chatter - Desktop •  Like comments •  See post/comment likers •  View files attached to comments •  View dashboard snapshots

Chatter – Preview Links •  Converts URL into embedded content •  7 domains •  Content from 3rd party provider •  Automatically applied to Links

Chatter – Other •  Post Visibility •  Reporting enhancements •  Messenger history retained for 72 hours •  Unfollow Unused Records

Case Feed •  Different UI for cases •  Maximizes use of real-estate •  Tabbed navigation •  Requires configuration

Joined Reports - Overview •  GA since Spring 12 release •  Multiple report types •  Solves the “Unrelated Sibling” problem •  Side by side comparisons

Joined Reports – Winter 13 •  Now exportable •  Excel format only •  Include in dashboards •  Post snapshot to chatter feed

Visualforce Charting •  Create custom charts •  Embed in any Visualforce page •  Only requires server side code •  More flexibility than existing charts

Visualforce Charting •  Rendered using Javascript •  Browsers must support SVG •  Internet Explorer < 9 requires plugin •  Can’t be used in PDF

Permission Sets •  Permission sets GA winter 12 •  Reduces profiles •  Multiple permission sets per user •  Specific user license

Organization-Wide Permission Sets •  Applies to all license types •  Use specific license where appropriate •  User license must support permissions •  License considerations when editing

More Information http://www.salesforce.com/customer-resources/releases/ •  Release notes •  Feature videos •  Training

Webinar Idea Community •  Help us shape future webinars •  BrightGen service customers only •  Vote/comment on existing ideas •  Create your own ideas

Q&A

Feedback/Follow Up •  Fill in the survey •  http://www.facebook.com/BrightGen •  http://twitter.com/BrightGen •  Email: info@brightgen.com

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