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Blended Facilitation: NCVO Information2.0 conference 24/11/08

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Information about Blended Facilitation: NCVO Information2.0 conference 24/11/08
Business & Mgmt

Published on November 27, 2008

Author: edmittance

Source: slideshare.net

Description

Plenary presentation given at NCVO's annual information conference, 24/11/08. Description and case study into Blended Facilitation.
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Hello http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Network and community design and facilitation; event design and facilitation 2000…..………2002……..2004……………..2006……..…..2007……..… 2008..

Going to talk about... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 “ Our working practices are increasingly stretched across both online and offline worlds. Simultaneously, new collaboration models are emerging for group decision making and stakeholder engagement. We are living in a 'blended' environment. How can we make the most of the opportunities arising from this reality to achieve our organisational goals? Ed will look at how to strategically plan and tactically deliver 'blended' collaboration models...”

e.g... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

e.g... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

e.g... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

e.g... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

e.g.... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

e.g... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

a cautionary tale... http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 "...walked into glastonbury without a ticket and sleep isn’t going to happen. The Verve were great. Work in 5 hours and I’m still here…" “… The Verve were brilliant - then saw a bit of Groove Armada , then Babyhead and finally (starting at 3am) The Egg..." "... My head is in a right state! EVeryone at work knows I was there because I updated my Facebook page (Doh!) so no lame excuse and sicky for me...what a disaster!...”

Right then, let’s go Blended facilitation: quick definition Context Case study: Media Sandbox Elements http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Blended facilitation: quick definition

Context

Case study: Media Sandbox

Elements

A working definition http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 ‘ Blended facilitation’ is an understanding of how to facilitate a group’s development using different tools and interventions in the two different domains (virtual and physical) in a structured framework. (Media Sandbox report, November 2008)

Context http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Media Sandbox http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Blended as an approach http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Media Sandbox in iShed http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 iShed year 1 2 3 Media Sandbox as an open Community of Practice Yearly innovation focus Knowledge sharing Learning focus

Activities in a lifecycle http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Plan Type of activity Time Ideas: surface assess Pilots do R&D Lessons learnt and showcase Pre-event Event Projects Event Blended communication and facilitation: Extract and share stories / lessons Panel decision Project

Knowledge assets http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Domain map Idea sheets Recording of event Success criteria Blog posts Interviews Group bookmarks Newsletter updates Mailing list content Lessons learnt Pilot showcase Metrics Open discussion Project Knowledge assets

Blended as an approach http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Launch event Community building Knowledge networking Assets: Success criteria Domain mindmap Photos Videos Progress and final events Workshops in progress Projects showcase Open discussion Salon dinners Open innovation Collaboration Journal writing Mailing list Asset improvement PR Preparation Commission structure Partnerships Social model Results Projects online Case studies Reviews Knowledge re-use Sandbox Month 0 1-3 5  Virtual Physical activity

Launch event

Community building

Knowledge networking

Assets:

Success criteria

Domain mindmap

Photos

Videos

Progress and final events

Workshops in progress

Projects showcase

Open discussion

Salon dinners

Open innovation

Collaboration

Journal writing

Mailing list

Asset improvement

PR

Preparation

Commission structure

Partnerships

Social model

Results

Projects online

Case studies

Reviews

Knowledge re-use

Tools for the approach http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Blogs as inclusive research journals: Projects writing and learning Readers learning and comments Mailing lists for sharing/networking: Research sharing Members meeting Third party applications: Flickr, delicious, Youtube, Google Physical gatherings: Events all through Office space shared Formal/informal: pub Facilitation techniques: Light touch, distributed No rules Assessment: Qualitative, Quantitative Other knowledge generated: Case studies: projects Case studies: model Photo: copyright: Greenwise: http://www.flickr.com/photos/greenwise/2084185882

A community asset in both domains http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Knowledge networking http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Communications and facilitation http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Understand posts and interactions, digest, re-purpose Physical event Newsletter Blog posts Other ongoing facilitation actions: Face to face and virtual: blended General knowledge sharing and announcements: open mailing list Projects’ P2P knowledge sharing: closed mailing list, dinners, working in the studio Informal private facilitation: phone, email, IM, f2f Informal P2P knowledge sharing: phone, email, IM, f2f Upload event assets Understand posts and interactions, digest, re-purpose Physical event Upload event assets Newsletter Newsletter Newsletter Blog posts Blog posts Sandbox Month 1 2

Other ongoing facilitation actions: Face to face and virtual: blended

General knowledge sharing and announcements: open mailing list

Projects’ P2P knowledge sharing: closed mailing list, dinners, working in the studio

Informal private facilitation: phone, email, IM, f2f

Informal P2P knowledge sharing: phone, email, IM, f2f

Who is doing what? http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 Working on pilot Publishing reports on pilot Discussing with comments Facilitating: Interviews Issue resolution Encouraging Reporting Summarising Re-purposing Facilitating Projects Wider community members Commenting on the site Discussing on list Sharing bookmarks, photos, tags, pictures, videos Re-telling stories Website: Scheme overview Events Project outlines Project journals Links Contact iShed

Roles Organisational engagement planner Online facilitator Offline facilitator Assessor and reviewer ‘Blended’ facilitator Technology Steward Social Reporter http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Organisational engagement planner

Online facilitator

Offline facilitator

Assessor and reviewer

‘Blended’ facilitator

Technology Steward

Social Reporter

Report and links Media Sandbox case study http://www.edmitchell.co.uk/blog/2008/11/14/media_sandbox_final_report/ Contactivity report http://www.knowledgeboard.com/item/2700 David Wilcox http://www.socialreporter.com Nancy White http://www.fullcirc.com Jack Martin Leith http://www.jackmartinleith.com/?page_id=226 Unbla paper: knowledge as a social construct http://www.qualitative-research.net/index.php/fqs/article/view/415/900 iShed http://www.ished.org.uk Delicious http://www.delicious.com/edmittance blended facilitation mediasandbox http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008

Media Sandbox case study

http://www.edmitchell.co.uk/blog/2008/11/14/media_sandbox_final_report/

Contactivity report

http://www.knowledgeboard.com/item/2700

David Wilcox

http://www.socialreporter.com

Nancy White

http://www.fullcirc.com

Jack Martin Leith

http://www.jackmartinleith.com/?page_id=226

Unbla paper: knowledge as a social construct

http://www.qualitative-research.net/index.php/fqs/article/view/415/900

iShed

http://www.ished.org.uk

Delicious

http://www.delicious.com/edmittance

blended

facilitation

mediasandbox

Thank you http://www.edmitchell.co.uk NCVO Information 2.0 Conference 2008 http://www.edmitchell.co.uk [email_address] AKA:edm ittance http://icanhascheezburger.com/

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