Published on March 4, 2009
Merv Wyeth Business Change Manager Mobile Information Programme “ Never look down to test the ground before taking your next step; only he who keeps his eye fixed on the far horizon will find his right road” Dag Hammarskjold
www.npia.police.uk Hand-held Capability Assessment: Pre-Phase 1 (Jan 08) Green Field Minimal Established Mature No current mobility capability No Immediate Intentions Small level pilot / trial Less than 5% of establishment More than 5% of establishment Planning to expand Wide scale deployment Over 75% of establishment
Mobile Computing: A digital wave of change www.npia.police.uk http://www.flickr.com/photos/cruadin/309925505/
Mobile Computing: Capability Typology (Jan 08) www.npia.police.uk
www.npia.police.uk Mobile Applications: Images & Location Take Tag Transmit Collate Circulate Court Blackberry Curve or PDA’s
Blackberry Curve or PDA’s
www.npia.police.uk Mobile Applications: Biometric Benefits Street Bail Confirm identity Bail Appointment No custody requirements Transmission of Crime Scene Marks Reduces time to ~2 hours More professional Improved performance No requirement to return to office Lantern Device
No custody requirements
Transmission of Crime Scene Marks
Reduces time to ~2 hours
No requirement to return to office
Flanagan Report: Recommendation 10 “ The NPIA should also begin building standard processes for use across forces. They should address the issue of double entry of information and be used as a precursor to the use of standard IT systems and mobile devices across all forces This work should include the creation of minimum standards for forces in areas such as GIS mapping and AVLS corporate performance information.” www.homeoffice.gov.uk/about-us/news/flanagan-report www.npia.police.uk
“ The NPIA should also begin building standard processes for use across forces. They should address the issue of double entry of information and be used as a precursor to the use of standard IT systems and mobile devices across all forces
This work should include the creation of minimum standards for forces in areas such as GIS mapping and AVLS corporate performance information.”
Flanagan Report : Benefits & Opportunities www.npia.police.uk 3.31 Adopting disparate IT solutions across 43 forces is a potentially huge loss of opportunity and is only likely to further complicate the range of processes and systems currently operating service wide. The criminal law that we are all working to uphold is the same, so why can we not agree common processes to deliver it? 3.32 I also think it may inhibit the service from accessing the full benefits of the technology because we will be failing to speak with one voice. If body camera footage for instance is to be truly valuable it should ultimately replace written statements, if hand held terminals are to really free up officer time then we should be aiming to withdraw pocket note books.
Bureaucracy Reducing Advocate: Practitioner’s Group (Dec, 08) www.npia.police.uk Ten processes identified: Practitioner’s Group Mobile Component 1) Accident reporting Yes 2) Call handling – the range in quality of the information collected Yes 3) Case building & file management Yes 4) Crime & incident recording Yes 5) Custody No 6) Domestic violence risk assessment Yes 7) Missing persons Yes 8) National Intelligence Model Yes 9) Performance & Development Reviews for front-line officers & staff No 10) Taser No
Benefits Management: Tier 1 - A Quick Reminder www.npia.police.uk Benefit Description Metric (To meet Government deployment target) 1. Number of fully deployed mobile devices 2. Number and Proportion of Devices logging on at least once per day 3. Transaction volumes EB01 More time out of station 4. Proportion of shift spent out of the station EB15 Reduced resource (fixed IT and Comms, plus control room and back office people) 5. Monthly Volume of PNC Checks IB10 Reduced Airwave by voice information exchange 6. Monthly Airwave Usage IB22 Reduced reworking of information submissions 7. Forms Rejections Volumes IB16 Reduced back office data entry 8. Back Office Data Entry Volumes EB21 Increased front line policing 9. Officer Availability Status Analysis
Metrics 4 & 9 Time out of Station & FLPT www.npia.police.uk
Benefits Evaluation: South Yorkshire & Merseyside www.npia.police.uk
Web 2.0 - Collaboration Everywhere is a Virtual classroom www.npia.police.uk
Leicestershire (1): Developing Vinnie’s ideas www.npia.police.uk
Leicestershire (2): Developing Jez’s ideas – “TomTom” www.npia.police.uk
Northamptonshire: C & C + Role-based Routing www.npia.police.uk
www.npia.police.uk Merv Wyeth Business Change Manager, MIP [email_address] [email_address]
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