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Bi hrm presentation - Using Business Intelligence for improving Human Resources Management

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Information about Bi hrm presentation - Using Business Intelligence for improving Human...
Data & Analytics

Published on October 13, 2014

Author: VispiMunshi

Source: slideshare.net

Description

Using Business Intelligence for improving Human Resources Management
Vispi Munshi
CEO - ERP India
http://www.erp-india.org
vmunshi@erp-india.org
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1. Using Business Intelligence for improving Human Resources Management Vispi Munshi Founder - ERP India vmunshi@erp-india.com http://www.erp-india.com Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 1

2. Using Business Intelligence for improving Human Resources Management Today’s Agenda - Introduction - What is HRM (Human Resources Management) - HRM Functions - What is Business Intelligence - Data Analytics - Applying BI to HRM: Examples - HR Metrics - HR Intelligence System - HR Analytics Demo - Conclusion, Q&A Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 2

3. Using Business Intelligence for improving Human Resources Management Ground Rules - Please turn mobile ringer to SILENT MODE - If you have to take a call, please leave the room and then start talking - Questions can be asked any time - Before asking question, raise your hand - No talking with each other - Disagreements allowed, but no disrespect - Timeframe awareness - Lets learn from each other and increase our knowledge Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 3

4. Using Business Intelligence for improving Human Resources Management Introductions - Full Name - Where do you work (Company/Consultant/Student etc) - Your job designation and responsibilities - Any BI tool you have already used? - Any HRM experience? - Expectation from this workshop Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 4

5. Using Business Intelligence for improving Human Resources Management What is Human Resource Management HRM is about management of people such that organizational goals are supported by aligning individual goals and if required with additional people/contracts. SSiinnccee mmaann iiss tthhee mmoosstt uunnccoonnttrroollllaabbllee aanndd uunnpprreeddiiccttaabbllee vvaarriiaabbllee ooff aallll pprroodduuccttiioonn vvaarriiaabblleess,, oorrggaanniizzaattiioonnaall ssuucccceessss ddeeppeennddss oonn tthhee mmaannaaggeemmeenntt ooff ppeeooppllee.. Org Goals: Profits, Growth, Social responsibilites Individual Goals: Security, Belonging, Respect, Achievement Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 5

6. Using Business Intelligence for improving Human Resources Management What is Human Resource Management Employee Productivity – Tools and know-how or skills to perform Employee Motivation – Willingness to perform Challenging Employees – Using creativity and innovation to further increase motivation Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 6

7. Using Business Intelligence for improving Human Resources Management Key HRM functions - Human Resource Planning (forecast) - Recruitment (staffing) - Organization (managing grades and promotions) - Training and Development - Payroll and Benefits Administration - Performance Appraisals - Communications and Arbitration (Conflicts management) - Industrial Relations (Unions) - Alumni Relations - Knowledge Management Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 7

8. Using Business Intelligence for improving Human Resources Management What is business intelligence? Business Intelligence is a term generally used to identify a class of Information System applications useful for supporting operational, tactical and strategic decision making of a organization. BI deals with producing (and presenting) Accurate, Relevant and Timely (ART) INFORMATION from integrated data. Not Accurate: Users loose faith in system Not Relevant: Users ignore the system Not Timely: Users find alternatives to the system Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 8

9. Using Business Intelligence for improving Human Resources Management Benefits - Sales Optimization - Cost Reduction, Planning and Budgeting - Inventory Optimization - Purchase Optimization - HR Optimization - Production / Manufacturing Optimization - Demand Forecasting - Market Competitive Analysis and Customer Relationship Optimization - Supply Chain (Sales and Distribution) Optimization - Most Important is ART Information to support all levels of Decision Making - Aim is to replace/reduce Excel based Analysis Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 9

10. Using Business Intelligence for improving Human Resources Management BI System Anatomy BACK-END Data Collection and Integration Tools Forecasting, Mining Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 10 ERP Ecomm CRM Files …. Data Mart PRESENTATION FRONT-END Analytics, Visualization, Dashboards, … DISTRIBUTION Alerts, Email, Mobile, Intranet ….

11. Using Business Intelligence for improving Human Resources Management Backend BI Tools: Used for collection, integration and consolidation of data from various sources. Intermediate BI Tools: Allows users to create forecasts and identify trends (data mining) from the data. Frontend BI Tools: Provides users with a interactive and intuitive interface to view the information generated. Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 11

12. Using Business Intelligence for improving Human Resources Management Data Analytics (New Age Decision Support Systems) - Based on multi-dimensional view of data (cubes) - Pivot Table demo - Features for drilling in and across data - Slicing and dicing of data - Graphics capabilities - Similar to Excel - Exception reporting - Data Analyst would use such tools and create Reports/Analysis/Graphs (objects) - These objects would be supplied to Executives using Dashboards, Alerts etc. Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 12

13. Using Business Intelligence for improving Human Resources Management Multi-dimensional Data Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 13

14. Using Business Intelligence for improving Human Resources Management Data Analytics Tools in Market High-end: Business Objects, OBIEE, Microstrategy, … Open Source: http://en.wikipedia.org/wiki/Business_intelligence_tools Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 14

15. Using Business Intelligence for improving Human Resources Management Dashboards and Alerts - Dashboards are collection of reports/analysis/graphs - Alerts are specific events that the system finds and sends a email/sms etc to the executive - Key Performance Indicators (KPI’s) can be set and linked to alerts - Linking across objects provides executive with ability to go through the generated information in a very intuitive manner Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 15

16. Using Business Intelligence for improving Human Resources Management Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 16

17. Using Business Intelligence for improving Human Resources Management Data Mining - Also known as KDD (Knowledge Discovery in Databases) - Involves use of large data sets - Involves uses of Statistical Methods, Database Systems and Artificial Intelligence - The objective is to discover patterns or knowledge from existing data - Involves four step process: Data Preparation (classification), Hypothesis (user provided guidance), Discovery (of knowledge) and Validation (of discovered knowledge against hypothesis) - Techniques: Classification, Clustering, Association Rules, Regression - Predictive Analytics - High end tools: SPSS, SAS, … - Open Source: http://en.wikipedia.org/wiki/Data_mining Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 17

18. Using Business Intelligence for improving Human Resources Management Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 18

19. Using Business Intelligence for improving Human Resources Management HR Metrics - Headcount by various dimensions like demographics, location, function, grades etc - HR Costing by function, location etc - Benefits Costing - Costing of HR functions (recruit, train) - Skills by location, function, grade etc - Employee Performance by function, demographics, location etc - Employee Turnover by function, demographics, location etc - Equity holding by employees Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 19

20. Using Business Intelligence for improving Human Resources Management Using BI for HRM - Example 1: Predicting which Employees are likely to Perform Well. - Example 2: Predicting which Employees are likely to leave (turnover) - Example 3: Recruiting Intelligently based on Performance Records - Example 4: Forecasting Staff Requirements based on Organization Goals, Turnover Prediction, Staff demographics Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 20

21. Using Business Intelligence for improving Human Resources Management Using BI for HRM : Predicting which employees are likely to Perform Well Past Employees Records -Demographics - Education, Location - Skills, Trainings - Duration, Grade etc Past Performance Records Current Employees Records -Demographics - Education, Location - Duration, Grade etc Current Performance Records Create Model (Association Rules, Clustering Prediction Algorithm (Classification) Performance Model (Decision Tree, Neural Network) Performance Predictions Analytics Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 21

22. Using Business Intelligence for improving Human Resources Management Using BI for HRM : Predicting which Employees are likely to leave (turnover) Past Employees Records -Demographics - Skills - Salary, Benefits - Education, Location - Duration, Grade etc Past Employees Records Current Employees Records -Demographics - Skills - Salary, Benefits - Education, Location - Duration, Grade etc Prediction Create Model (Association Rules, Clustering Turnover Model (Decision Tree, Neural Network) Algorithm (Classification) Turnover Predictions Analytics Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 22

23. Using Business Intelligence for improving Human Resources Management Using BI for HRM : Recruiting Intelligently based on Performance Records Employee Profiles - Location - Demographics - Education, Skills Employee Performance Records Create Model (Association) Model (Decision Tree) Shortlisting Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 23

24. Using Business Intelligence for improving Human Resources Management Using BI for HRM : Forecasting Staff Requirements based on Organization Goals, Turnover Prediction, Staff demographics Consolidation Organization Goals Turnover Predictions Staff Demographics Staff Requirements Predictions Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 24

25. Using Business Intelligence for improving Human Resources Management HR Intelligence System BACK-END Data Collection and Integration Tools ERP, HRM Industry data …. HR Data Mart HR Planning Recruitment Training/Skills HR Costing Knowledge Management Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 25

26. Using Business Intelligence for improving Human Resources Management Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 26

27. Using Business Intelligence for improving Human Resources Management HR Analytics Demo Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 27

28. Using Business Intelligence for improving Human Resources Management Q&A Thank You vmunshi@erp-india.com 98250 11489 Proprietary and Confidential © ERP India – Vispi Munshi – erp-india.org 28

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