Beyond removing impediments Scrum Master as team coach

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Information about Beyond removing impediments Scrum Master as team coach
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Published on March 6, 2014

Author: allisonpollard10

Source: slideshare.net

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Presentation to DFW PMI Agile Community of Practice. Coaching skills that a Scrum Master can use - metaphor and powerful questions.

Beyond Removing Impediments: Scrum Master as Team Coach Image by Pictofigo

Allison Pollard Firm believer in continuous improvement and the power of teams to affect change

Cherie Silas Strong desire to help people arrive at the place they define as success in both personal and professional life

The Scrum Master role • VERY different from being a Project Manager • Responsible for ensuring Scrum is understood and followed • Servant leader The Scrum Master acts as the Team’s coach! Image by Pictofigo

Building a high performing team • • • • Self-organizing Cross-functional Accountable as a team Striving for AWESOME The Scrum Master reinforces the “team” mentality Images by Pictofigo

The High Performance Tree Get the right Constructive business value disagreement Consensus-driven

Activity: • Think about your current team • Add more roots to the values that are present • Color in the fruits for the benefits that are present Images by Pictofigo

How to use the tree with your team • Project kick-offs • Retrospectives – Review the values, characteristics and benefits – Define working agreements Images by Pictofigo – Have the team evaluate the strength of the values, benefits in the team

Coaching skill: asking questions • Not about eliciting more information for the Scrum Master • Provoke the team to think, feel, or react differently about the issue at hand The Scrum Master’s job is to stay curious Image by Pictofigo

What makes a question Powerful? • Not leading to a particular answer • Move the team forward to what it desires rather than ask for justification • Reflect active listening • Open-ended Image by Pictofigo

Activity: • Partner up; one person will talk about his/her team • Other person picks 3 powerful question cards. During the conversation, you can only ask these questions. • To start the conversation, ask: Where is your team weakest? Image by Pictofigo

What did you learn? Image by Pictofigo

Resources • Images by Pictofigo (www.pictofigo.com) • High Performance Tree from Coaching Agile Teams by Lyssa Adkins

Contact allison.pollard@improvingenterprises.com @allison_pollard cherie.silas@improvingenterprises.com @cheriesilas Image by Pictofigo

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