advertisement

Avaya CM Branch Gateways Apr2007

60 %
40 %
advertisement
Information about Avaya CM Branch Gateways Apr2007
Education

Published on January 4, 2008

Author: Gabrielle

Source: authorstream.com

advertisement

Avaya Communication Manager Branch Gateways:  Avaya Communication Manager Branch Gateways Jeff Holton Avaya General Manager SKC Agenda:  Agenda Avaya Communication Manager Branch Solutions Extending Intelligent Communication Applications throughout the Enterprise Communication Manager Branch Gateways Overview G700 Gateway G350 Gateway G250 Gateway IG550 Integrated Gateway Survivability Enterprise Survivable Servers Local Survivable Processor (LSP) Local Branch Survivability (SLS) Backup for WAN Failures Manageability Managing the Branch Network Avaya Communication Manager Branch Solutions Enable the Branch Employee:  Avaya Communication Manager Branch Solutions Enable the Branch Employee Access to the enterprise-wide business communications applications such as messaging, audio conferencing, and more provide a more collaborative environment for branch employees. Branch employees can have their number follow them when they need to work in HQ or other branch locations. Allow customers who call local branches reach the right resource no matter where in the enterprise that resource is located. Branch office employees can operate more effectively by leveraging the enterprise communications applications Avaya Communication Manager Branch Solutions Help Lower Costs :  Avaya Communication Manager Branch Solutions Help Lower Costs Moves, adds and changes become almost automatic for employees who move from a headquarters location to a branch or between branches. Network/system management is simplified with centralized management tools and applications. Network costs can be reduced significantly by using both WAN and telephony services more effectively. Reduce training and support costs with consistent capabilities across the entire enterprise. Branch office solutions provide a lower Total Cost of Ownership with a single set of centralized communications applications to manage and maintain Agenda:  Agenda Branch Solutions Communication Manager Branch Gateways Survivability Manageability The Avaya Communication Manager Branch Gateways:  The Avaya Communication Manager Branch Gateways Communication Manager Branch Gateways provide an all-in-one, centrally managed solution for branch offices that are part of a large enterprise. Up to 250 gateways can be supported by the Avaya S8500 or S87XX Media Server. Part of the Avaya mid-market solutions Up to 5 gateways can be supported by the Avaya S8400. Up to 4 gateways can be supported by the Avaya Multi-vanatge Express Digital and analog trunking provides local access. An Ethernet WAN port (on the G250 and G350) or pluggable WAN modules provide flexibility for network designs and deployments. Multiple survivability options provide greater availability without excessive redundancies or bandwidth requirements. A flexible solution that extends business communications applications to branch locations, or a powerful stand-alone system to serve a single location Call Control :  Call Control Consolidated, Converged Voice & Data (LAN/WAN) Centralized Architecture Centralized Distributed Architecture Distributed Avaya Communication Manager Branch Gateways:  Avaya Communication Manager Branch Gateways The Avaya G700 Media Gateway:  The Avaya G700 Media Gateway Two Fast Ethernet Ports Optional: Media Server for Stand Alone operation or Local Survivable Processor (S8300) Console Port One slot for LAN/WAN connectivity Four (4) Media Module slots for telephone and digital trunks The G700 gateway can function either as a stand alone system or as a gateway extending a centralized system out to a remote location Supports 450 stations/450 trunks Up to 10 G700 can be stacked to support higher number of ports The Avaya G350 Media Gateway:  The Avaya G350 Media Gateway Analog Station & Trunk ports Four (4) Media Module slots for telephone, digital trunk or WAN interfaces Optional: Media Server for Stand Alone operation or Local Survivable Processor (S8300) One slot for high density (24 port) digital telephone or PoE LAN module The G350 gateway can function either as a stand alone system or as a gateway extending a centralized system out to a remote location capacities: Standard supports up to 40 telephones and 40 trunks Enhanced supports up to 72 telephones and 60 trunks (CM3.1.2); More than G350 can be installed at one location. The G350 has module slots to allow support for multiple configurations WAN connections are supported through a WAN Ethernet port or through a media module, both supported by robust WAN routing capability Console Port, USB & Contact closure One LAN and one WAN Ethernet Ports The Avaya G250 Media Gateway:  The Avaya G250 Media Gateway The G250 gateway can function either as a stand alone system or as a gateway extending a centralized system out to a remote location The G250 gateway is very similar to the G350, but with fixed interfaces WAN connections are supported through a WAN Ethernet port or through an optional media module (T1/E1 or USP), both supported by WAN routing capability The IG550 -Integrated Branch Networking :  The IG550 -Integrated Branch Networking Avaya IG550 gateway software & hardware embedded in new Juniper J-Series services routers Ideal for branches up to 100 users Delivers converged voice, video and data One-box telephony/routing/security branch office solution Easy to deploy & manage, competitive TCO High sustained network performance and security (Juniper) Survivable access to feature rich, centralized communications applications, including survivability (Avaya) Expanded customer deployment choices Complements other Avaya Gateways and Juniper products New J-Series products already “Avaya Voice Ready” Avaya IG550 Integrated Media Gateway :  Avaya IG550 Integrated Media Gateway Telephony Gateway Module (TGM) Targets 2 to 100 users Local survivability, PSTN connectivity Rich feature set Access to central Communication Manager and other communications applications Complementary with other Avaya gateways Security: full media encryption Call Center agents supported 6-party meet-me conferencing Local music-on-hold & voice announcements Telephony Interface Modules (TIM) Analog, T1/E1, PRI and BRI options Simplified Management Joint Installation Tool, HP OpenView support Centralized Avaya Integrated Management Choice of Telephony Interface Modules Multiple WAN and PSTN Options Provide Flexibility and Enable Survivability:  Multiple WAN and PSTN Options Provide Flexibility and Enable Survivability Traditional IP-VPN* based *VPN is not supported in the G700 New Features in CM4.0:  New Features in CM4.0 USB 2.0 Flash Drive Support Gateway Backup & Restore Security Enhancements SLS support in G350* Support for A B C D Tones USB Flash Drive (Disk On Key) :  USB Flash Drive (Disk On Key) Mass storage flash drives (DOK) now supported on the gateways’ USB port Previously reserved to USB modems only Reduce RMA time and streamline backup & restore procedures G350 HW D1 and G250 HW E0 support USB 2.0 External powered USB hubs Older G350 and G250 versions: USB 1.1 No USB hub support DOK must be formatted (FAT16 or FAT32) Recommended USB devices list will be published on the support site Backups:  Backups All the Gateway’s essential configuration files can now be copied onto a USB Flash Drive with a single CLI/Management command backup config usb <usb-device> <backup-name> Backups supported on USB Flash Drives only Only the 1st USB Flash Drive connected (usbdevice0) is supported External file server is not supported Backup files: Startup configuration: startup_config.cfg IP Phones: 46xxsettings.txt, 46xxupgrade.scr ASG authentication file: auth-file.cfg VPN license file: vpn_license.cfg Gateway Announcements Voip Parameters: audio.bin Backup of software image files is not supported Security Enhancements:  Security Enhancements Telnet Server is disabled by factory default Encourage using secured shell protocol (SSH) instead Can be manually enabled using the ip telnet CLI command Telnet Server settings will be preserved after upgrade/downgrade SNMPv1 access is disabled by factory default No default community definition Encourage using secured SNMPv3 instead Can be manually enabled by snmp-server community CLI command SNMPv1 setting will be preserved after upgrade/downgrade Change default login Upon first login with default password the device will immediately respond with password change prompt and will not let the user proceed until the password is changed AIW/GIW will prompt for default password change Standard Local Survivability (SLS) :  Standard Local Survivability (SLS) Available in R4.0 for: G250(all models) G350 (hardware suffix C and above) Digital trunk support Designed for Business Continuity:  MAIN DATA CENTER Room #1 Room #2 BACKUP DATA CENTER ESS / LSP server 1) Preserve control from Primary Server Hot-standby servers Multiple IP interfaces with hot-standby redundancy Link Bounce Recovery Gateway WAN backup, PSTN overflow, modem dial backup High Availability without Complexity Designed for Business Continuity Intelligent overlay Primary hot-standby servers Up to 99.999% availability - less tan 5mn down time per year Agenda:  Agenda Branch Solutions Communication Manager Branch Gateways Survivability Manageability Local Survivable Processor (LSP) Provides 100% of the Avaya Communication Manager Features:  Local Survivable Processor (LSP) Provides 100% of the Avaya Communication Manager Features For critical branch operations, an S8300 Media Server can be optionally installed in the local branch gateway to provide 100% of the Avaya Communication Manager feature set System translations are regularly downloaded to all branch local processors so telephone, trunking, and system programming is up to date if the local processor needs to take over Slot for an optional Local Survivable Processor Transitioning to/from Back-up Modes:  Transitioning to/from Back-up Modes Connection Preserving Failover/Fall back Existing stable calls where the talk path exists between two or more parties are not dropped when the media gateway fails over to another server or falls back to the primary server Connection cannot be preserved for: calls that are not in stable state (on-hold, ringing, etc.) calls using IP or ISDN-BRI trunks, or ISDN stations Auto Fall-back to Primary Connection The G250 or G350 Media Gateway will automatically reconnect to the primary server when available after having failed over to the Local Survivable Processor (LSP) Automatic reconnect can be administered to allow for orderly return to service without manual intervention Standard Local Survivability:  Standard Local Survivability Available only at the G250 ,G350 and IG550 Basic telephony is provided at the branch if connection to a server running the Avaya Communication Manager cannot be achieved Cost effective survivability for price sensitive customers: No need in S8300 The gateway continuously attempts to reconnect and when possible will automatically reconnect to a server The Provisioning and Installation Manager (PIM) is recommended for configuration configuration sync between CM and SLS * SLS Feature Summary - Trunk Interfaces- :  SLS Feature Summary - Trunk Interfaces- Supports PSTN trunks (inbound/outbound) Analog loop-start Analog ground-start Analog DID ISDN BRI (all 25 country codes) ISDN PRI (all 25 country codes T1 Robbed-bit trunks (co and tie) E1 CAS trunks Trunk protocol state machines are based in SLS code in the gateway Ported ISDN protocol stack from CM Contact closure supported for G250, G350 SLS Feature Summary - Station Types - :  SLS Feature Summary - Station Types - Supports calls between local stations and to/from local PSTN trunks Local station support includes: Analog DCP IP phones IP Softphone (Road Warrior app) H.323 Gatekeeper for local (co-located IP phones to register with G250 supports max of 12 IP stations G350 supports max of 72 IP stations IG550 supports max of 100 IP stations SLS Feature Summary - Station Call Capability- :  SLS Feature Summary - Station Call Capability- Upon failure to connect to the IP routed WAN, the gateway becomes a local branch “island” under the control of the SLS call engine and SLS routing tables. Supports local station to local station calls. Supports local station to local trunk calls. All calls covered by a simple call detail recording in Syslog format 72 hours of call records Stations have Class-of-Restriction (COR) Emergency, Internal, Local, Toll, Unrestricted Same extension number plan as CM (max of 13 digits) Same password Modem Dial Backup:  Modem Dial Backup Modem dial backup feature provides an alternative backup path to the central location to maintain call control at the branch in the event of WAN Link or Router failure Supports dialup backup to the enterprise-owned routers Supports dial-up to an ISP using IPSec-VPN tunnel Supports routing protocols The same modem can be used for dial-in by Services when not in use for backup only available in the G250/G350/IG550 Modem Dial-up Backup - Branch Office Survivability for WAN or Router Failures:  Modem Dial-up Backup - Branch Office Survivability for WAN or Router Failures Agenda:  Agenda Branch Solutions Communication Manager Branch Gateways Survivability Manageability Branch Provisioning & Administration Tool:  Branch Provisioning & Administration Tool Provisioning & Installation Manager (PIM) Centrally manage 100s of locations with ease Template driven tool Configure access router, VPN, IPT gateway, DHCP server Configure fail-over operation modes New addition to the Avaya Integrated Management suite Firmware Management for Distributed Systems:  Firmware Management for Distributed Systems Software Update Manager (SUM) displays inventory and provides analysis SUM checks Avaya’s Web site for new firmware versions and highlight outdated devices SUM downloads new firmware versions into “library” Administrator schedules downloads to gateways IP Phones in branch pick up new releases from local gateway (scheduled by SUM administrator) and not over the WAN Remote Location Software Update Manager http://support.avaya.com Customer Network Internet Branch Network Management:  Branch Network Management Multi-site and Secure Access Administration Centralized user authentication/authorization Multiple levels of custom access privileges SSH key management Logging of administrator transactions Managing VoIP quality in a distributed branch architecture VoIP Monitoring Manager allows real-time monitoring of calls over the IP WAN Avaya CNA and ANS technology proactively enables IP telephony over the WAN Responds to “black-out”, “brown-out” conditions 20%-50% bandwidth cost savings vs. private WANs Reduce bad minutes by up to 99% Increase performance from 2x to 10x Enables VoIP over VPNs without network upgrades Converged Network Analyzer:  Converged Network Analyzer Headquarters Firewall/ VPN LAN Regional Offices LAN Branch Offices Firewall/ VPN Monitors edge to edge path performance through the IP WAN and reports any impact on IP telephony and other business-critical applications Quickly identifies and helps troubleshoot WAN performance problems between sites Reports whether your WAN service provider is meeting the terms of your SLA CNA Adaptive Path Controller:  Headquarters Adaptive Path Controller Leverages redundant WAN connections to avoid problems that impact IP telephony and other applications Better voice quality, increased overall application availability Reduced help desk calls, fewer unnecessary ESS or IGAR failovers Integrates directly with the IP network infrastructure Traffic can be shifted away from outages and “brownouts” (latency, loss, jitter) in as little as one second for call preservation Optimization for just IP telephony or all types of application traffic MPLS Regional Contact Center Branch Offices Slide36:  Thank you 36

Add a comment

Related presentations

Related pages

Avaya Branch Gateways 6.1 (build 31.18.1)

Avaya Branch Gateways 6.1 (build 31.18.1) Release Notes Issue 1 ... Avaya provides a telephone number for you to use to report problems or to ask
Read more

Avaya Branch Gateways 6.1 (build 31.20.1)

Avaya Branch Gateways 6.1 (build 31.20.1) Release Notes Issue 2 ... Avaya provides a telephone number for you to use to report problems or to ask
Read more

Overview for the Avaya G450 Media Gateway

branch gateway firmware version 25.0.0 and higher. ... Avaya CM is an open, ... 48 Administration for the Avaya G450 Media Gateway Avaya eConsole R1 ...
Read more

Avaya - Customer & Team Engagement Solutions – Business ...

Avaya provides solutions across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. ...
Read more

Administration for the Avaya G430 Branch Gateway

Administration for the Avaya G430 Branch Gateway February 2011 77.
Read more

Avaya Aura® Communication Manager

Avaya Aura ® Communication ... distributed network of media gateways and analog, ... branch offices and remote locations
Read more

Unified Communications - YouTube

Unified Communications ... Provisioning IP parameters using the CLI of the Avaya H.248 Branch Gateway ... How to create an Avaya CM Video ...
Read more

Download avaya cm restore - AdolfLincoln's blog

avaya cm restore For bulk discounts, ... Avaya External Template 31607 Avaya one-X Attendant V 3.0 CM Avaya CM Branch Gateways Apr2007 Ppt Presentation ...
Read more

Avaya - Customer & Team Engagement Solutions – Business ...

Gateways and Servers; Phones; Applications; ... Link branch offices; ... EMAIL: Email Avaya. Headquarters: ...
Read more