Published on March 12, 2014
Copyright © 2013 Avaali. All Rights Reserved. 1 SAP OpenText ECM Solutions: SAP Document Presentment The complete solution for more profitable customer experiences and document driven processes
Copyright © 2013 Avaali. All Rights Reserved. 2 Logistics & Distribution Sales Account Mgmt Customer Billing & Service Brand Asset Mgmt Production and Operation Excellence Procurement Excellence Customer Excellence Order to PaySupplier & Contract Mgmt Strategic Sourcing Manage Employee Info Talent Sourcing & Acquisition Human Resources Excellence Financial Excellence Accounts Payable Collections Customer Invoicing Data Archiving Legacy Decom Paper Archive Elimination Information Technology Excellence Records Mgmt Reward & Retain Expense Management Production & Quality Mgmt Enterprise Asset Management Project Mgmt Sales Order Mgmt Copyright © OpenText Corporation. All rights reserved. Business Value Solutions Tailored to meet specific SAP business process requirements
Copyright © 2013 Avaali. All Rights Reserved. 3 Employee File Management Automate HR File administration and enable self service scenarios Invoice Management and OCR Minimize data capture effort and human intervention. Streamline accounts payable processes Digital Asset Management Optimized management of rich media assets Integrate media into marketing communi-cations Extended ECM Complete ECM with productized SAP Integration Business Workspaces Enterprise Records Mgmt Archiving (Enterprise Library) Secure, compliant, cost-efficient storage of information Document Access 360 degree information access Travel Receipts Management Automate receipt handling and streamline expense management process Portal Content/ Site Mgmt Document Mgmt Collaboration and Site Mgmt embedded into SAP NetWeaver Portal Document Presentment Automated document generation personalization and multichannel distribution (e.g. billing statements) Resold ‘horizontal’ OpenText ECM Resold ‘Point Solutions’ from OpenText Copyright © OpenText Corporation. All rights reserved. SAP’s ECM Portfolio: An Expanding Partnership with OpenText
Copyright © 2013 Avaali. All Rights Reserved. 4 SAP Document Presentment Define, produce and interact with customer- facing documents derived from your business systems Integrate automated, order-of-magnitude improvements in document-driven business processes Give business users hands-on control and relieve the demand on IT resources for change requests and support
Copyright © 2013 Avaali. All Rights Reserved. 5 SAP Document Presentment: Drives business user focused, recipient-driven communications Business User Enterprise-wide Real-time Personalized Documents IT Dependent comm. process Application Dependent Batch jobs based Static Documents. Lacking in real-time, dynamic, customer contextual communications Now: Real-time Customer CentricBefore: Formatting and Printing Recipient-drivenOutput-channel Driven Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 6 SAP Document Presentment: Optimizing Document Communication Automated and Integrated Personalized Targeted CommunicationsDocument Generation Document Distribution Document Consolidation Document Composition Archiving Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 7 SAP Document Presentment Sales, Customer Service & Billing Targeted customer service notice based on customer profile Bar codes for document automation Dynamic branding based on business unit Clear presentation using historical comparisons and graphs Personalized marketing messages with hyperlink Educate and inform customer: additional information in context OMR codes for optimized enveloping and mailing Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 8 Enterprise Document Presentment Produce and deliver customized documents exactly when and where you need them Leveraging CRM and back office information Multiple languages, any channel, any format Any document type formatted to customer requirements Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 9 Top 3 Business Benefits Copyright © OpenText Corporation. All rights reserved. Gives business users hands-on control of important aspects of the customer experience Relieves IT of much of the burden of implementing incremental changes to business forms and documents Provides powerful capabilities for eliminating manual handling and improving the accuracy of the documents that business and operational processes depend on Improved profitability through rapid ROI, reduced costs, and enhanced revenue opportunities.
Copyright © 2013 Avaali. All Rights Reserved. 10 Contacts email@example.com | +91 9819333774 firstname.lastname@example.org | +91 9731280808
Copyright © 2013 Avaali. All Rights Reserved. 11 Thank You email@example.com | +91 99999 99999Thank You
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